[Eril-l] [External] Testing Access to E-resources from "off-campus"

Wed Dec 18 08:48:07 PST 2024

To clarify, this is not necessarily a current problem at my institution.
(But I'm interested in learning about the capabilities of SmartBear and
similar technologies to address this and other tasks!) My institution's
robust telecommuting policy means that I don't currently feel obligated to
use personal resources (beyond standard telework personal resources, e.g.,
Internet access) to test off-campus access because, as others have noted,
even when I'm on campus, there are off-campus colleagues I can call on to
help troubleshoot.

I'll note, I do think that telecommuting is something to include in a
hypothetical document outlining a variety of ways to make sure that ERLs
can reasonably use company resources to test off-campus access! Even prior
to the ongoing pandemic, I remember listserv conversations in which testing
off-campus access was discussed as being something that supports
e-resources librarians' work being suited to a schedule with
telecommuting in it.

All the best,
Jessica

Jessica LaBrie (she/her)
Electronic Resources Librarian
Library & Technology Services | Wellesley College
781-283-2102 | jessica.labrie at wellesley.edu

On Wed, Dec 18, 2024, 10:07 AM Jessica LaBrie <jlabrie2 at wellesley.edu>
wrote:

> Jennifer, can you tell us more about how you utilize SmartBear??? I am
> very intrigued!
>
> I can't help but notice that so many of the methods mentioned (which I
> also use!) involve using our own personal devices, money, and/or off-hours
> time.
>
> At least for me, it feels hard to articulate to others (i.e., higher ups)
> why regular access to a device with a *non*-campus IP address is an
> ongoing necessity of e-resources management. What if there were a document
> out there that librarians could refer to or that had example language for
> explaining to folks who don't do ERM work why it's necessary, and
> summarizing ways this can be accomplished using the *institution's*
> resources? Do folks think that could be useful in getting their
> institutions to help implement better solutions to this problem?
>
> All the best,
> Jessica
>
>
> Jessica LaBrie (she/her)
> Electronic Resources Librarian
> Library & Technology Services | Wellesley College
> 781-283-2102 | jessica.labrie at wellesley.edu
>
>
> On Wed, Dec 18, 2024 at 9:13 AM Electronic Resources in Libraries
> discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:
>
>> Hello,
>>
>>
>>
>> To test reports of issues offsite, we use SmartBear formerly CrossBrowser
>> Testing.
>>
>>
>>
>> Jennifer
>>
>>
>>
>>
>>
>> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Electronic
>> Resources in Libraries discussion list via Eril-l
>> *Sent:* Wednesday, December 18, 2024 8:58 AM
>> *To:* Electronic Resources in Libraries discussion list via Eril-l <
>> eril-l at lists.eril-l.org>
>> *Subject:* [EXT] Re: [Eril-l] [External] Testing Access to E-resources
>> from "off-campus"
>>
>>
>>
>> I have used some kind of remote desktop to my home computer. Depending on
>> what OS I have at work vs home at the time, I might use Teamviewer, Windows
>> Remote Desktop, Remmina, or some version of VNC. I also use those in the
>> other direction, to get to my office computer to be "on campus" when
>> working from home.
>>
>>
>>
>>
>>
>>
>>
>> Melissa Belvadi
>>
>> Collections Librarian
>>
>> University of Prince Edward Island
>>
>> mbelvadi at upei.ca  902-566-0581
>>
>> ORCID iD: 0000-0002-4433-0189
>>
>> my public calendar
>> <https://urldefense.com/v3/__https:/outlook.office365.com/owa/calendar/0fbab27c909e4493be65313bd66d66b6@upei.ca/5fa60af92c6d451c9ddf90c0bb11e00f15552192987609852692/calendar.html__;!!MkQhnT5yHH0MPvOc00c!TTFmV1e0cooMQxmm8lYdfOaUHHn7mNxeAh8Ayi-m9yP1asJ_RKZbmadsTwo8a36OC2fTxk8CpIUZNJAj3K7O6fe7qgdXUsjM18Ug$>
>>
>> Make an appointment
>> <https://urldefense.com/v3/__https:/mbelvadi.youcanbook.me/__;!!MkQhnT5yHH0MPvOc00c!TTFmV1e0cooMQxmm8lYdfOaUHHn7mNxeAh8Ayi-m9yP1asJ_RKZbmadsTwo8a36OC2fTxk8CpIUZNJAj3K7O6fe7qgdXUqwI_fXV$> via
>> YouCanBookMe
>>
>> My pronouns are ಅವರು/ಅವರನ್ನು
>>
>> My emails are sent during the hours that I work and I understand that you
>> will respond during the hours that you work.
>> ------------------------------
>>
>> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Electronic
>> Resources in Libraries discussion list via Eril-l <
>> eril-l at lists.eril-l.org>all
>> *Sent:* Wednesday, December 18, 2024 9:36 AM
>> *To:* Electronic Resources in Libraries discussion list via Eril-l <
>> eril-l at lists.eril-l.org>
>> *Subject:* Re: [Eril-l] [External] Testing Access to E-resources from
>> "off-campus"
>>
>>
>>
>>
>>
>> *CAUTION:* This email originated from outside of UPEI. Do not click
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>>
>>
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>>
>>
>> For occasional testing, it has worked for us to disconnect from the
>> wireless service on campus and test using our phones.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *Ann Kucera *(she, hers)
>>
>> Manager of Library Systems
>>
>> Adobe Digital Lounge Coordinator
>>
>> Park Library 204A  |  Central Michigan University  |  Mount Pleasant, MI
>> 48859
>>
>> P: 989-774-2404  |  E: kucer1a at cmich.edu
>>
>> www.cmich.edu
>> <https://urldefense.com/v3/__http:/www.cmich.edu/__;!!MkQhnT5yHH0MPvOc00c!TTFmV1e0cooMQxmm8lYdfOaUHHn7mNxeAh8Ayi-m9yP1asJ_RKZbmadsTwo8a36OC2fTxk8CpIUZNJAj3K7O6fe7qgdXUrEfrNSN$>
>>
>>
>>
>>
>>
>>
>> ------------------------------
>>
>> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Electronic
>> Resources in Libraries discussion list via Eril-l <
>> eril-l at lists.eril-l.org>
>> *Sent:* Tuesday, December 17, 2024 2:50 PM
>> *To:* Electronic Resources in Libraries discussion list via Eril-l <
>> eril-l at lists.eril-l.org>
>> *Subject:* [External] [Eril-l] Testing Access to E-resources from
>> "off-campus"
>>
>>
>>
>> Hi all,
>>
>>
>>
>> We are looking for a solution to mimic being off-campus to test our
>> electronic resources. I currently do this by using a VPN that I pay for
>> myself, which is not ideal. How do other folks do this? Do you use a VPN?
>> If so, is there a specific VPN vendor you’d recommend?
>>
>>
>>
>> Thanks!
>>
>> Denis
>>
>>
>>
>> *Denis Shannon*
>>
>> Electronic Resources Librarian
>>
>> University of Wyoming Libraries
>>
>> *University of Wyoming*
>> <https://urldefense.com/v3/__http:/www.uwyo.edu/__;!!MkQhnT5yHH0MPvOc00c!TTFmV1e0cooMQxmm8lYdfOaUHHn7mNxeAh8Ayi-m9yP1asJ_RKZbmadsTwo8a36OC2fTxk8CpIUZNJAj3K7O6fe7qgdXUp2cnA6I$>
>> 635G Coe Library
>> Laramie, WY 82071
>>
>> Direct 307-766-5619
>> denis.shannon at uwyo.edu ● uwyo.edu/libraries
>> Pronouns: he/him/his
>>
>> [image: The University of Wyoming GreenDot logo]
>> <https://urldefense.com/v3/__https:/www.uwyo.edu/greendot/__;!!MkQhnT5yHH0MPvOc00c!TTFmV1e0cooMQxmm8lYdfOaUHHn7mNxeAh8Ayi-m9yP1asJ_RKZbmadsTwo8a36OC2fTxk8CpIUZNJAj3K7O6fe7qgdXUgZ-PSKM$>
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