[Eril-l] Statista

[Electronic Resources in Libraries discussion list]

Hi Everyone,
Clarification to the access.  The issues start when users try to access
content. We are able to use our proxied link to access our subscription but
then users hit a paywall for all content. Still no word from Statista. But
to test your access drill down to content.
Best,
Anne

Anne P. Hancock
Head of Resource Management, McQuade Library
Merrimack College I 315 Turnpike St. I North Andover, MA 01845
978-837-5350 | hancockan at merrimack.edu

On Mon, Dec 9, 2024 at 7:25 AM Electronic Resources in Libraries discussion
list via Eril-l <eril-l at lists.eril-l.org> wrote:

> At Swarthmore we had a librarian report that access was down (including a
> screenshot). By the time I tested it, access was working again. Good to
> know (I guess) that others are experiencing similar intermittent issues.
> I'll open a ticket with Statista as well.
>
> Thanks,
> Rebecca Michelson-Ziegler
> (she/her)
> Electronic Resources Specialist
> Swarthmore College
> McCabe Library
> 500 College Avenue
> Swarthmore, PA 19081
> (610) 328-8443
> rmichel1 at swarthmore.edu
>
>
> On Sun, Dec 8, 2024 at 2:33 PM Electronic Resources in Libraries
> discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:
>
>> I had reports of access issues yesterday (Saturday). Waiting on a
>> screenshot from the patron to report to Statista.
>> Best,
>> Anne
>>
>> Anne P. Hancock
>> Head of Resource Management, McQuade Library
>> Merrimack College I 315 Turnpike St. I North Andover, MA 01845
>> 978-837-5350 | hancockan at merrimack.edu
>>
>>
>>
>>
>> On Sun, Dec 8, 2024 at 12:13 PM Electronic Resources in Libraries
>> discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:
>>
>>> Hello ERIL-L.
>>>
>>> Looking to confirm if other Statista customers have been experiencing,
>>> and continue to experience, issues with access the past couple of weeks?
>>>
>>> Up and down, up and down, up and down...
>>>
>>> It's Saturday night where I am, the Leafs are losing, and I made the
>>> stupid mistake of checking work email after dinner and drinks.
>>>
>>> Knock wood, five more years and I never have to look at another computer
>>> ever again.
>>>
>>> If others could let me know, it would be greatly appreciated.
>>>
>>> Thank you.
>>>
>>> Dan
>>>
>>> --
>>>
>>> Dan Michniewicz
>>> Digital Resources Librarian
>>> Seneca Polytechnic
>>> daniel.michniewicz at senecapolytechnic.ca
>>>
>>> Get Outlook for Android <https://aka.ms/AAb9ysg>
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