[Eril-l] ABC-CLIO contact info?

[Electronic Resources in Libraries discussion list]

ABC-CLIO was acquired by Bloomsbury, so I wonder if that might be the issue.  https://www.bloomsbury.com/uk/connect/news/bloomsbury-acquires-abc-clio/

I was also having issues getting a response from suborder at abc-clio.com<mailto:suborder at abc-clio.com>; luckily an account manager from Bloomsbury happened to reach out about our renewal.  If it helps, her contact info is:

Katie Bennett (she/her)
Senior Account Manager
Bloomsbury Digital Resources
(646)-946-3400
katie.bennett at bloomsbury.com<mailto:katie.bennett at bloomsbury.com>


Jessica Ireland
Serials & Electronic Resources Librarian
McConnell Library
Radford University
jlireland at radford.edu

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Tuesday, May 2, 2023 10:24 AM
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Subject: [Eril-l] ABC-CLIO contact info?

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Good morning,
Has anyone been successful contacting ABC-CLIO technical support recently? If so, would you be able to share your contact info?  I've tried emailing them at this email address techsupport at abc-clio.com<mailto:techsupport at abc-clio.com> multiple times in the past 6 months, and have received no response.

I've tried calling them at this number 1-800-368-6868, and have only gotten their voicemail.

Thank you!
Claire

--

CLAIRE

LEVERETT

Associate

Director, NC LIVE

claire at nclive.org<mailto:claire at nclive.org>

| 919-513-0449

www.nclive.org<http://www.nclive.org>

she/her/hers

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