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<p class="MsoNormal">ABC-CLIO was acquired by Bloomsbury, so I wonder if that might be the issue.
<a href="https://www.bloomsbury.com/uk/connect/news/bloomsbury-acquires-abc-clio/">
https://www.bloomsbury.com/uk/connect/news/bloomsbury-acquires-abc-clio/</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I was also having issues getting a response from <a href="mailto:suborder@abc-clio.com">
suborder@abc-clio.com</a>; luckily an account manager from Bloomsbury happened to reach out about our renewal. If it helps, her contact info is:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Katie Bennett </b><span style="font-size:10.0pt">(she/her)</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Senior Account Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Bloomsbury Digital Resources<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">(646)-946-3400<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><a href="mailto:katie.bennett@bloomsbury.com">katie.bennett@bloomsbury.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:#2F5496">Jessica Ireland<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#2F5496">Serials & Electronic Resources Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#2F5496">McConnell Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#2F5496">Radford University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#2F5496">jlireland@radford.edu<o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Tuesday, May 2, 2023 10:24 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] ABC-CLIO contact info?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="background:#FFFFC8">NOTICE:</span></b><span style="background:#FFFFC8"> This email originated externally. It is not from a Radford University account. Use caution responding, opening attachments,
or clicking links.</span><o:p></o:p></p>
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<p class="MsoNormal">Good morning, <o:p></o:p></p>
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<p class="MsoNormal">Has anyone been successful contacting ABC-CLIO technical support recently? If so, would you be able to share your contact info? I've tried emailing them at this email address <a href="mailto:techsupport@abc-clio.com"><span style="font-size:12.0pt;font-family:Roboto;color:#2671EB;border:none windowtext 1.0pt;padding:0in">techsupport@abc-clio.com</span></a> multiple
times in the past 6 months, and have received no response. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I've tried calling them at this number <span style="font-size:12.0pt;font-family:Roboto;color:#111111">1-800-368-6868</span>, and have only gotten their voicemail. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thank you!<o:p></o:p></p>
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<p class="MsoNormal">Claire <br clear="all">
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span class="gmailsignatureprefix">-- </span><o:p></o:p></p>
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<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:10.0pt;font-family:Montserrat;color:#003E99">CLAIRE<o:p></o:p></span></b></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:10.0pt;font-family:Montserrat;color:#003E99">LEVERETT</span></b><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Open Sans",serif;color:#333333">Associate<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Open Sans",serif;color:#333333">Director, NC LIVE</span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><a href="mailto:claire@nclive.org" target="_blank"><span style="font-size:9.0pt;font-family:"Open Sans",serif;color:#333333">claire@nclive.org</span></a><span style="font-size:9.0pt;font-family:"Open Sans",serif;color:#333333"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Open Sans",serif;color:#333333">| 919-513-0449</span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><a href="http://www.nclive.org" target="_blank"><span style="font-size:9.0pt;font-family:"Open Sans",serif;color:#1155CC">www.nclive.org</span></a><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:9.0pt;font-family:"Open Sans",serif;color:#333333">she/her/hers</span><o:p></o:p></p>
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