[Eril-l] Wiley pdfs not loading
Electronic Resources in Libraries discussion list
eril-l at lists.eril-l.org
Tue Dec 19 13:52:27 PST 2023
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DeDe Leshy, MLIS, MS
Senior Medical Librarian, Electronic Resources, Medical Library
dede.leshy at csmc.edu<mailto:dede.leshy at csmc.edu>
CEDARS-SINAI
8700 Beverly Blvd., South Tower Plaza, Suite 2815 : Los Angeles CA 90048
Direct 310.423.3750 : Fax 310.423.4017 : cedars-sinai.org
From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of eril-l-request at lists.eril-l.org <eril-l-request at lists.eril-l.org>
Date: Tuesday, December 19, 2023 at 1:35 PM
To: eril-l at lists.eril-l.org <eril-l at lists.eril-l.org>
Subject: [External] Eril-l Digest, Vol 109, Issue 11
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Today's Topics:
1. Best of Core Forum: Preservation as a Service: Applying a
customer-focused framework while caring for our collections
(Electronic Resources in Libraries discussion list)
2. See what NISO has in store for January?February 2024
(Electronic Resources in Libraries discussion list)
3. Wiley pdfs not loading
(Electronic Resources in Libraries discussion list)
4. Re: Wiley pdfs not loading
(Electronic Resources in Libraries discussion list)
5. Re: [External] Wiley pdfs not loading
(Electronic Resources in Libraries discussion list)
6. Re: [External] Wiley pdfs not loading
(Electronic Resources in Libraries discussion list)
7. Re: [External] Wiley pdfs not loading
(Electronic Resources in Libraries discussion list)
8. Re: Wiley pdfs not loading
(Electronic Resources in Libraries discussion list)
----------------------------------------------------------------------
Message: 1
Date: Tue, 19 Dec 2023 08:00:00 -0500
From: Electronic Resources in Libraries discussion list
<eril-l at lists.eril-l.org>
Cc: "libref-l at listserv.kent.edu" <libref-l at listserv.kent.edu>,
libnet at cvl-lists.org
Subject: [Eril-l] Best of Core Forum: Preservation as a Service:
Applying a customer-focused framework while caring for our collections
Message-ID:
<mailman.30503.1702990915.7513.eril-l-eril-l.org at lists.eril-l.org>
Content-Type: text/plain; charset="utf-8"
*Cross posted to multiple lists*
Best of Core Forum: Preservation as a Service: Applying a customer-focused
framework while caring for our collections
Date: Tuesday, January 16, 2024
All webinars are one hour in length and begin at 11 am Pacific, noon
Mountain, 1 pm Central, and 2 pm Eastern time.
Description:
You?ve heard of the reference interview; this session introduces the
preservation dialogue. Preservation departments and other technical service
units are typically not considered ?public-facing,? despite having a broad
impact on how library users engage with collections and collections spaces.
These highly specialized units frequently need to communicate effectively
with other library departments who act as internal ?customers,? as well as
a variety of external stakeholders such as potential donors, researchers,
and institutions and private individuals seeking expertise. The
Preservation Dialogue adapts the principles of the Reference and User
Services Association (RUSA) reference interview framework and the
University of Illinois Library-developed GREAT customer service model to
improve communication in preservation-specific contexts when dealing with
both internal and external stakeholders. This focus on a two-way dialogue
allows for smoother collaboration to find common ground and break down
silos. Attendees will learn how to effectively meet stakeholder needs,
advocate for collections preservation, and manage expectations while
balancing best practices with the realities of budgets, staffing, and
policies. This session is aimed at preservation staff, but the information
is also applicable to other technical services workflows.
Learning outcomes:
At the end of the webinar, attendees will be able to:
-
Analyze scenarios within their own work in which they need to
communicate specialized preservation knowledge to colleagues,
collaborators, and stakeholders
-
Employ the preservation dialogue method in their everyday work to create
and maintain effective working relationships with internal and external
stakeholders
-
Effectively advocate for cultural heritage preservation within their
institution and throughout the broader community
Who should attend?
Primarily preservation positions, but the principles also apply to other
technical services units such as cataloging and IT.
Presenters:
William Schlaack has worked in libraries since his first job in high school
as a page at his local public library. He discovered his passion for
preservation while working in archives during his senior year of college,
leading him to attend the University of Illinois. As a graduate assistant
he explored more aspects of preservation. William now works full time at
the University of Illinois and oversees large scale digitization and
reformatting projects, including working with the National Digital
Newspaper Program, Internet Archive, and HathiTrust.
Shelby Strommer is the Collections Care Coordinator at the University of
Illinois Urbana-Champaign Library. She holds a Master of Science in
Information, with a specialization in Preservation of Information, from the
University of Michigan. She is also a member of the National Heritage
Responders, a volunteer group of professionals who provide support to
cultural heritage institutions during emergencies and disaster recovery.
*****************
Registration fees for webinar: Core Member $57.67; ALA member: $71.10;
Non-member $79.00
For additional information and access to registration links, please go to
the following website:
https://urldefense.com/v3/__https://elearning.ala.org/local/catalog/view/product.php?productid=1085__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_u1Fcvsm$<https://urldefense.com/v3/__https:/elearning.ala.org/local/catalog/view/product.php?productid=1085__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_u1Fcvsm$>
Core webinars are recorded and registrants receive a link to the recording
shortly following the live event.
For questions about registration, contact ALA Registration by calling
1-800-545-2433 and press 5 or email registration at ala.org.
For all other questions or comments related to Core webinars, please
contact Core CE staff at corece at ala.org.
*Posted on behalf of the Core Continuing Education Committee.*
____
Find your home, find your Core!
Searching for your place in ALA? If your role is in buildings, collections,
management, or technology, then Core: Leadership, Infrastructure, Futures
<https://urldefense.com/v3/__https://nam04.safelinks.protection.outlook.com/?url=https*3A*2F*2Fwww.ala.org*2Fcore*2Fhome&data=04*7C01*7CJulene.Jones*40uky.edu*7C025d89997b444eced60008da132395e0*7C2b30530b69b64457b818481cb53d42ae*7C0*7C0*7C637843340956415795*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000&sdata=0bJ1tVuCdPy32gbhqBFGef5lGm0fDEfKrvS49luVB0o*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUl!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_uy-2GaL$<https://urldefense.com/v3/__https:/nam04.safelinks.protection.outlook.com/?url=https*3A*2F*2Fwww.ala.org*2Fcore*2Fhome&data=04*7C01*7CJulene.Jones*40uky.edu*7C025d89997b444eced60008da132395e0*7C2b30530b69b64457b818481cb53d42ae*7C0*7C0*7C637843340956415795*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000&sdata=0bJ1tVuCdPy32gbhqBFGef5lGm0fDEfKrvS49luVB0o*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUl!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_uy-2GaL$>>
may be the perfect fit for you! Six sections
<https://urldefense.com/v3/__https://nam04.safelinks.protection.outlook.com/?url=https*3A*2F*2Fwww.ala.org*2Fcore*2Fmember-center*2Fsections*2F&data=04*7C01*7CJulene.Jones*40uky.edu*7C025d89997b444eced60008da132395e0*7C2b30530b69b64457b818481cb53d42ae*7C0*7C0*7C637843340956415795*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000&sdata=kliJKX*2BVgV2JCxmjZh9w0NJGGcjFAfm*2Fjw*2Bw6u*2BgASE*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUlJSUlJSUl!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_i1GSDiQ$<https://urldefense.com/v3/__https:/nam04.safelinks.protection.outlook.com/?url=https*3A*2F*2Fwww.ala.org*2Fcore*2Fmember-center*2Fsections*2F&data=04*7C01*7CJulene.Jones*40uky.edu*7C025d89997b444eced60008da132395e0*7C2b30530b69b64457b818481cb53d42ae*7C0*7C0*7C637843340956415795*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000&sdata=kliJKX*2BVgV2JCxmjZh9w0NJGGcjFAfm*2Fjw*2Bw6u*2BgASE*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUlJSUlJSUl!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_i1GSDiQ$>>
let you tailor your membership to the areas that match your interests and
career aspirations. Our interest groups offer networking and
problem-solving, while our volunteer opportunities give you practical
experience for your r?sum?. Our members are critical to implementing and
maintaining core library services; they come from every level of
responsibility and help shape the future of the profession. We hope you?ll
consider joining
<https://urldefense.com/v3/__https://nam04.safelinks.protection.outlook.com/?url=https*3A*2F*2Fwww.ala.org*2Fcore*2Fbenefits-membership&data=04*7C01*7CJulene.Jones*40uky.edu*7C025d89997b444eced60008da132395e0*7C2b30530b69b64457b818481cb53d42ae*7C0*7C0*7C637843340956415795*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000&sdata=opqeizJEPM6u4KzmklJWBpZ03wRAPN27ctYDrRYZ*2Bb8*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUlJQ!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_hKfCSns$<https://urldefense.com/v3/__https:/nam04.safelinks.protection.outlook.com/?url=https*3A*2F*2Fwww.ala.org*2Fcore*2Fbenefits-membership&data=04*7C01*7CJulene.Jones*40uky.edu*7C025d89997b444eced60008da132395e0*7C2b30530b69b64457b818481cb53d42ae*7C0*7C0*7C637843340956415795*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000&sdata=opqeizJEPM6u4KzmklJWBpZ03wRAPN27ctYDrRYZ*2Bb8*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUlJQ!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_hKfCSns$>>
and finding your home in Core
<https://urldefense.com/v3/__https://nam04.safelinks.protection.outlook.com/?url=https*3A*2F*2Fwww.ala.org*2Fcore*2Fmember-center*2Ffind-your-core&data=04*7C01*7CJulene.Jones*40uky.edu*7C025d89997b444eced60008da132395e0*7C2b30530b69b64457b818481cb53d42ae*7C0*7C0*7C637843340956415795*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000&sdata=OEeFZZwjEJgpYf4pVJbGUrIhTjFVVUGR3IKFslKNM94*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUlJQ!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_qEyUYln$<https://urldefense.com/v3/__https:/nam04.safelinks.protection.outlook.com/?url=https*3A*2F*2Fwww.ala.org*2Fcore*2Fmember-center*2Ffind-your-core&data=04*7C01*7CJulene.Jones*40uky.edu*7C025d89997b444eced60008da132395e0*7C2b30530b69b64457b818481cb53d42ae*7C0*7C0*7C637843340956415795*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000&sdata=OEeFZZwjEJgpYf4pVJbGUrIhTjFVVUGR3IKFslKNM94*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUlJQ!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_qEyUYln$>>
!
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------------------------------
Message: 2
Date: Tue, 19 Dec 2023 13:00:49 -0500
From: Electronic Resources in Libraries discussion list
<eril-l at lists.eril-l.org>
To: Sara Groveman <sgroveman at niso.org>, Kimberly Graham
<kgraham at niso.org>, Mary Beth Barilla <mbarilla at niso.org>, "Jill
O'Neill" <joneill at niso.org>, Jill ONeill <jillmwo at gmail.com>
Subject: [Eril-l] See what NISO has in store for January?February 2024
Message-ID:
<mailman.30367.1703009010.7512.eril-l-eril-l.org at lists.eril-l.org>
Content-Type: text/plain; charset="utf-8"
**Apologies for cross posting**
As the year draws to a close, get a jump on 2024 by signing up now for one
of the upcoming events hosted by the National Information Standards
Organization (NISO)! We recently announced our monthly webinar series
schedule
<https://urldefense.com/v3/__https://www.niso.org/niso-io/2023/12/prioritize-sharing-knowledge-among-colleagues-nisos-2024-webinar-topics__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_n-mgc-3$<https://urldefense.com/v3/__https:/www.niso.org/niso-io/2023/12/prioritize-sharing-knowledge-among-colleagues-nisos-2024-webinar-topics__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_n-mgc-3$>>
for the new year, starting with a roundtable discussion of author rights
<https://urldefense.com/v3/__https://www.niso.org/events/author-rights__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_o3n7_Bi$<https://urldefense.com/v3/__https:/www.niso.org/events/author-rights__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_o3n7_Bi$>> in January. And Q1 also brings
the early bird deadline for our fifth-anniversary NISO Plus conference
<https://urldefense.com/v3/__https://niso.plus/home/baltimore/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_isVIXYI$<https://urldefense.com/v3/__https:/niso.plus/home/baltimore/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_isVIXYI$>>, happening in Baltimore February 13?14.
Register by January 8 for the best rates!
MONTHLY ROUNDTABLE WEBINAR | FREE FOR NISO MEMBERS
Author Rights <https://urldefense.com/v3/__https://www.niso.org/events/author-rights__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_o3n7_Bi$<https://urldefense.com/v3/__https:/www.niso.org/events/author-rights__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_o3n7_Bi$>>
Wednesday, January 10, 11:00 am?12:00 pm ET (US/Canada)
Authors must navigate a variety of distribution models when thinking about
sharing their content. Does one choose a subscription-based or open access
publication? The decision may also mean juggling institutional and
grant-related requirements regarding venue and copyright. Choosing is
daunting. In concert, librarians and publishers must grasp the implications
of the services offered, from read and publish contracts to rights
retention policies. By engaging community leaders working closely on these
issues, this roundtable will delve into important topics at the
intersection of accessibility, cost, and authorship to reveal important
insights about the ever-changing scholarly communications environment.
Confirmed speakers (others TBA) include Kyle Courtney, Director of
Copyright and Information Policy, Harvard University Library, Judy
Ruttenberg, Senior Director, Scholarship and Policy, ARL (Association of
Research Libraries) and David Weinreich, Director of Public Affairs of the
Americas, STM and Principle, Weinreich Strategic Group.
Registration is not required for NISO members. Non-NISO members, please
register
<https://urldefense.com/v3/__https://www.eventbrite.com/e/niso-webinar-author-rights-registration-767644093147?aff=oddtdtcreator__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_jLiU7LQ$<https://urldefense.com/v3/__https:/www.eventbrite.com/e/niso-webinar-author-rights-registration-767644093147?aff=oddtdtcreator__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_jLiU7LQ$>>
(includes unlimited attendees from your organization). The recording will
be shared with all registered attendees.
MONTHLY ROUNDTABLE WEBINAR | FREE FOR NISO MEMBERS
Librarians, Researchers, and Publishers & Social Change
<https://urldefense.com/v3/__https://www.niso.org/events/librarians-researchers-publishers-social-change__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_jNoHh9p$<https://urldefense.com/v3/__https:/www.niso.org/events/librarians-researchers-publishers-social-change__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_jNoHh9p$>>
Wednesday, February 7, 11:00 am?12:00 pm ET (US/Canada)
This event is designed to unite libraries, publishers, and researchers in a
shared mission: to drive positive social change through academic
collaboration, ethical publishing practices, and information advocacy. What
are the roles and responsibilities of each ecosystem member? What are some
strategies for fostering collaborative partnerships that promote DEIA
principles? Learn about how to make a meaningful social impact through
knowledge sharing.
Registration is not required for NISO members. Non-NISO members, please
register
<https://urldefense.com/v3/__https://www.eventbrite.com/e/niso-webinar-librarians-researchers-publishers-social-change-registration-768553372827?aff=oddtdtcreator__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_kjRcZMX$<https://urldefense.com/v3/__https:/www.eventbrite.com/e/niso-webinar-librarians-researchers-publishers-social-change-registration-768553372827?aff=oddtdtcreator__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_kjRcZMX$>>
(includes unlimited attendees from your organization). The recording will
be shared with all registered attendees.
NISO PLUS PRE-CONFERENCE
Introduction to AI and Machine Learning in Scholarly Communications
<https://urldefense.com/v3/__https://sched.co/1UlA7__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_lTAjODi$<https://urldefense.com/v3/__https:/sched.co/1UlA7__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_lTAjODi$>>
Hyatt Regency Inner Harbor, Baltimore, Maryland
Monday, February 12, 1:00?5:00 pm ET (US/Canada)
Join us for an afternoon workshop examining the current state of AI and
machine learning systems. We'll look at the history of how we got where we
are and explore what the current state-of-the-art machine learning services
(both analytical and generative AI) can do. We'll also have some time to
explore a variety of tools in order to illustrate how these systems work.
You'll come away with a thorough understanding of how machine learning
systems work, how they might be used in your organization, and the risks
involved in those uses.
Register now
<https://urldefense.com/v3/__https://www.eventbrite.com/e/niso-plus-baltimore-2024-tickets-730776782027?aff=nisoplusweb__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sCxDsM6$<https://urldefense.com/v3/__https:/www.eventbrite.com/e/niso-plus-baltimore-2024-tickets-730776782027?aff=nisoplusweb__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sCxDsM6$>>
to attend the pre-conference, the main meeting, or both!
REGISTER NOW | EARLY BIRD DEADLINE JANUARY 8
NISO Plus 2024 in Baltimore <https://urldefense.com/v3/__https://niso.plus/baltimore/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_l57F7UQ$<https://urldefense.com/v3/__https:/niso.plus/baltimore/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_l57F7UQ$>>
Hyatt Regency Inner Harbor, Baltimore, Maryland
February 13?14, 2024
Now in its fifth year?and in person for the first time since 2020?this
annual event will bring together attendees from across scholarly
communications to address topics and trends in AI, open scholarship,
metadata, and more.
The NISO Plus Conference will feature expert panel discussions and
inspiring keynote speakers as well as highly interactive sessions providing
participants with time for developing new connections. All components of
the NISO Plus program
<https://urldefense.com/v3/__https://niso.plus/niso-plus-baltimore-2024-preliminary-schedule/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_pOlW35y$<https://urldefense.com/v3/__https:/niso.plus/niso-plus-baltimore-2024-preliminary-schedule/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_pOlW35y$>> are
designed to encourage the exchange of ideas by promoting communication and
collaboration across the information community.
Discounted registration available for groups and NISO members. Register by
January 8
<https://urldefense.com/v3/__https://www.eventbrite.com/e/niso-plus-baltimore-2024-tickets-730776782027?aff=nisoplusweb__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sCxDsM6$<https://urldefense.com/v3/__https:/www.eventbrite.com/e/niso-plus-baltimore-2024-tickets-730776782027?aff=nisoplusweb__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sCxDsM6$>>for
early bird rates.
Thank you to our NISO Plus 2024 sponsors, Atla <https://urldefense.com/v3/__https://www.atla.com/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_uV5LWVt$<https://urldefense.com/v3/__https:/www.atla.com/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_uV5LWVt$>>, ASME
<https://urldefense.com/v3/__https://www.asme.org/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_n1LsFb-$<https://urldefense.com/v3/__https:/www.asme.org/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_n1LsFb-$>>, ASTM International <https://urldefense.com/v3/__https://www.astm.org/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_hau-OSS$<https://urldefense.com/v3/__https:/www.astm.org/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_hau-OSS$>>, Bowker
<https://urldefense.com/v3/__https://www.bowker.com/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_ktVUsSf$<https://urldefense.com/v3/__https:/www.bowker.com/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_ktVUsSf$>>, CHORUS <https://urldefense.com/v3/__https://www.chorusaccess.org/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_lPUfxE-$<https://urldefense.com/v3/__https:/www.chorusaccess.org/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_lPUfxE-$>>, Crossref
<https://urldefense.com/v3/__https://www.crossref.org/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_lqJtbtK$<https://urldefense.com/v3/__https:/www.crossref.org/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_lqJtbtK$>>, EBSCO <https://urldefense.com/v3/__https://www.ebsco.com/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_kjN_BXA$<https://urldefense.com/v3/__https:/www.ebsco.com/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_kjN_BXA$>>, Edaptive
Technologies <https://urldefense.com/v3/__https://edaptivetechnologies.com__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_jUKD2dS$<https://urldefense.com/v3/__https:/edaptivetechnologies.com__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_jUKD2dS$>>, figshare
<https://urldefense.com/v3/__https://figshare.com__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_mSppnxr$<https://urldefense.com/v3/__https:/figshare.com__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_mSppnxr$>>, the journal Information Services and Use
<https://urldefense.com/v3/__https://www.iospress.com/catalog/journals/information-services-use__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_lndzB5A$<https://urldefense.com/v3/__https:/www.iospress.com/catalog/journals/information-services-use__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_lndzB5A$>>, Modern
Language Association <https://urldefense.com/v3/__https://www.mla.org/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_hLFr8af$<https://urldefense.com/v3/__https:/www.mla.org/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_hLFr8af$>>, OpenAthens
<https://urldefense.com/v3/__https://www.openathens.net/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_k1ENQJ5$<https://urldefense.com/v3/__https:/www.openathens.net/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_k1ENQJ5$>>, the Open Science Framework
<https://urldefense.com/v3/__https://osf.io__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_oRwVuC3$<https://urldefense.com/v3/__https:/osf.io__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_oRwVuC3$>>, Project
MUSE <https://urldefense.com/v3/__https://muse.jhu.edu/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_gPErDfQ$<https://urldefense.com/v3/__https:/muse.jhu.edu/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_gPErDfQ$>>, Silverchair, <https://urldefense.com/v3/__https://www.silverchair.com/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_m5ChP6j$<https://urldefense.com/v3/__https:/www.silverchair.com/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_m5ChP6j$>> SPIE
Digital Library <https://urldefense.com/v3/__https://www.spiedigitallibrary.org/?SSO=1__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_jnwhC80$<https://urldefense.com/v3/__https:/www.spiedigitallibrary.org/?SSO=1__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_jnwhC80$>>, Stony Brook
University Libraries <https://urldefense.com/v3/__https://library.stonybrook.edu/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_rFJJdph$<https://urldefense.com/v3/__https:/library.stonybrook.edu/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_rFJJdph$>>, and UC Berkeley
<https://urldefense.com/v3/__https://www.lib.berkeley.edu/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_hdkWYMR$<https://urldefense.com/v3/__https:/www.lib.berkeley.edu/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_hdkWYMR$>>!
Check out the NISO Plus preliminary program
<https://urldefense.com/v3/__https://niso.plus/niso-plus-baltimore-2024-preliminary-schedule/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_pOlW35y$<https://urldefense.com/v3/__https:/niso.plus/niso-plus-baltimore-2024-preliminary-schedule/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_pOlW35y$>> for the
latest on sessions and speakers, and in the meantime, we look forward to
seeing you in the new year.
Wishing you all the best in 2024!
The NISO Team
NISO
3600 Clipper Mill Road, Suite 302
Baltimore, MD 21211
Phone: 301.654.2512
E-mail: nishoq at niso.org
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------------------------------
Message: 3
Date: Tue, 19 Dec 2023 14:04:01 -0500
From: Electronic Resources in Libraries discussion list
<eril-l at lists.eril-l.org>
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Wiley pdfs not loading
Message-ID:
<mailman.30603.1703012662.7515.eril-l-eril-l.org at lists.eril-l.org>
Content-Type: text/plain; charset="utf-8"
Hello,
We've noticed a problem opening some Wiley pdfs from on campus in some
browsers. The site takes 2-3 minutes to "load" but ends up with a blank
white screen. So far, this seems to be a problem in Chrome and Edge but
not Firefox. Below are a few examples:
https://urldefense.com/v3/__https://onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_ollpEOb$<https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_ollpEOb$>
https://urldefense.com/v3/__https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_tYD-uc-$<https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_tYD-uc-$>
https://urldefense.com/v3/__https://acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sSACE59$<https://urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sSACE59$>
Links seem to work fine in Edge when connecting through our proxy but they
were also working in Chrome when connecting through our proxy a few minutes
ago and now we're seeing the problem in Chrome when connecting through the
proxy server.
Has anyone else noticed this issue?
Thank you,
Kenyon Stuart
Electronic Resource Management Unit
320 Harlan Hatcher Graduate Library
University of Michigan
Ann Arbor, Michigan 48109-1190 USA
email: kstuart at umich.edu
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Message: 4
Date: Tue, 19 Dec 2023 19:26:27 +0000
From: Electronic Resources in Libraries discussion list
<eril-l at lists.eril-l.org>
To: Electronic Resources in Libraries discussion list
<eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Wiley pdfs not loading
Message-ID:
<mailman.30534.1703013991.7513.eril-l-eril-l.org at lists.eril-l.org>
Content-Type: text/plain; charset="utf-8"
Used FF and worked fine for me (Waterloo, Ont, Canada)
Loaded in 10-15 seconds.
Tim Ireland (he/him)
Liaison Librarian
University of Waterloo
Waterloo, On
519-888-4567 X 45061
tireland at uwaterloo.ca<mailto:tireland at uwaterloo.ca>
From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Tuesday, December 19, 2023 2:04 PM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Wiley pdfs not loading
Hello,
We've noticed a problem opening some Wiley pdfs from on campus in some browsers. The site takes 2-3 minutes to "load" but ends up with a blank white screen. So far, this seems to be a problem in Chrome and Edge but not Firefox. Below are a few examples:
https://urldefense.com/v3/__https://onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_ollpEOb$<https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_ollpEOb$>
https://urldefense.com/v3/__https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_tYD-uc-$<https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_tYD-uc-$>
https://urldefense.com/v3/__https://acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sSACE59$<https://urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sSACE59$>
Links seem to work fine in Edge when connecting through our proxy but they were also working in Chrome when connecting through our proxy a few minutes ago and now we're seeing the problem in Chrome when connecting through the proxy server.
Has anyone else noticed this issue?
Thank you,
Kenyon Stuart
Electronic Resource Management Unit
320 Harlan Hatcher Graduate Library
University of Michigan
Ann Arbor, Michigan 48109-1190 USA
email: kstuart at umich.edu
<mailto:kstuart at umich.edu>
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------------------------------
Message: 5
Date: Tue, 19 Dec 2023 19:37:39 +0000
From: Electronic Resources in Libraries discussion list
<eril-l at lists.eril-l.org>
To: "eril-l at lists.eril-l.org" <eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] [External] Wiley pdfs not loading
Message-ID:
<mailman.30588.1703014703.7514.eril-l-eril-l.org at lists.eril-l.org>
Content-Type: text/plain; charset="us-ascii"
This is a problem some others are reporting on the EZProxy listserv. Wiley had an issue with Cloudflare blocking EZProxy access last week, and people are wondering if it's related. I know at least one person has put in a ticket to Wiley about the issue.
Allison
Allison E. McCue, MLIS (she/her)
Library Associate | Electronic Resources
Saint Louis University
Pius XII Memorial Library
allison.mccue at slu.edu<mailto:allison.mccue at slu.edu> | 314-977-3130 | lib.slu.edu<https://urldefense.com/v3/__http://lib.slu.edu/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_rTpnyZC$<https://urldefense.com/v3/__http:/lib.slu.edu/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_rTpnyZC$>>
________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l at lists.eril-l.org>
Sent: Tuesday, December 19, 2023 1:04 PM
To: eril-l at lists.eril-l.org <eril-l at lists.eril-l.org>
Subject: [External] [Eril-l] Wiley pdfs not loading
CAUTION: This email is from an external source. Do not click links or open attachments unless you recognize the sender and know the content is safe. When in doubt, please report the email to SLUAware by clicking on the three dots within your email and choosing Report To SLUAware.
Hello,
We've noticed a problem opening some Wiley pdfs from on campus in some browsers. The site takes 2-3 minutes to "load" but ends up with a blank white screen. So far, this seems to be a problem in Chrome and Edge but not Firefox. Below are a few examples:
https://urldefense.com/v3/__https://onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_ollpEOb$<https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_ollpEOb$><https://urldefense.com/v3/__https://onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHztJf83jU$><https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHztJf83jU$%3ehttps:/urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_tYD-uc-$>
https://urldefense.com/v3/__https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_tYD-uc-$<https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHztJf83jU$%3ehttps:/urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_tYD-uc-$><https://urldefense.com/v3/__https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzHtLFqM0$><https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzHtLFqM0$%3ehttps:/urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sSACE59$>
https://urldefense.com/v3/__https://acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sSACE59$<https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzHtLFqM0$%3ehttps:/urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sSACE59$><https://urldefense.com/v3/__https://acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzUwwzQ3E$><https://urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzUwwzQ3E$%3eLinks>
<https://urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzUwwzQ3E$%3eLinks>
Links<https://urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzUwwzQ3E$%3eLinks>seem to work fine in Edge when connecting through our proxy but they were also working in Chrome when connecting through our proxy a few minutes ago and now we're seeing the problem in Chrome when connecting through the proxy server.
Has anyone else noticed this issue?
Thank you,
Kenyon Stuart
Electronic Resource Management Unit
320 Harlan Hatcher Graduate Library
University of Michigan
Ann Arbor, Michigan 48109-1190 USA
email: kstuart at umich.edu
<mailto:kstuart at umich.edu>
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------------------------------
Message: 6
Date: Tue, 19 Dec 2023 19:51:07 +0000
From: Electronic Resources in Libraries discussion list
<eril-l at lists.eril-l.org>
To: Electronic Resources in Libraries discussion list
<eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] [External] Wiley pdfs not loading
Message-ID:
<mailman.30537.1703015533.7513.eril-l-eril-l.org at lists.eril-l.org>
Content-Type: text/plain; charset="us-ascii"
A bit of a tangent from the original question, but: I have a 2021 troubleshooting guide that worked at the time:
A patron was having difficulty getting a PDF using his iPad. We did some experimenting, and found that access to PDFs are available, but there's an added step (screenshot below). I also tried this on my iPhone and it worked great. I'm not sure if this problem is specific to Wiley, but be aware that other platforms may require a bit of digging as well if patrons are using i-and-other-gadgetry.
[cid:image001.jpg at 01DA328A.CA2CF2F0]
Sally Lockwood
E-Resources Specialist
Working from home
Cornell University
Ithaca, NY 14853
From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Tuesday, December 19, 2023 2:38 PM
To: eril-l at lists.eril-l.org
Subject: Re: [Eril-l] [External] Wiley pdfs not loading
This is a problem some others are reporting on the EZProxy listserv. Wiley had an issue with Cloudflare blocking EZProxy access last week, and people are wondering if it's related. I know at least one person has put in a ticket to Wiley about the issue.
Allison
Allison E. McCue, MLIS (she/her)
Library Associate | Electronic Resources
Saint Louis University
Pius XII Memorial Library
allison.mccue at slu.edu<mailto:allison.mccue at slu.edu> | 314-977-3130 | lib.slu.edu<https://urldefense.com/v3/__http://lib.slu.edu/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_rTpnyZC$<https://urldefense.com/v3/__http:/lib.slu.edu/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_rTpnyZC$>>
________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>>
Sent: Tuesday, December 19, 2023 1:04 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org> <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>>
Subject: [External] [Eril-l] Wiley pdfs not loading
CAUTION: This email is from an external source. Do not click links or open attachments unless you recognize the sender and know the content is safe. When in doubt, please report the email to SLUAware by clicking on the three dots within your email and choosing Report To SLUAware.
Hello,
We've noticed a problem opening some Wiley pdfs from on campus in some browsers. The site takes 2-3 minutes to "load" but ends up with a blank white screen. So far, this seems to be a problem in Chrome and Edge but not Firefox. Below are a few examples:
https://urldefense.com/v3/__https://onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_ollpEOb$<https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_ollpEOb$><https://urldefense.com/v3/__https://onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHztJf83jU$><https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHztJf83jU$%3ehttps:/urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_tYD-uc-$>
https://urldefense.com/v3/__https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_tYD-uc-$<https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHztJf83jU$%3ehttps:/urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_tYD-uc-$><https://urldefense.com/v3/__https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzHtLFqM0$><https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzHtLFqM0$%3ehttps:/urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sSACE59$>
https://urldefense.com/v3/__https://acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sSACE59$<https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzHtLFqM0$%3ehttps:/urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sSACE59$><https://urldefense.com/v3/__https://acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzUwwzQ3E$><https://urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzUwwzQ3E$%3eLinks>
<https://urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzUwwzQ3E$%3eLinks>
Links<https://urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzUwwzQ3E$%3eLinks>seem to work fine in Edge when connecting through our proxy but they were also working in Chrome when connecting through our proxy a few minutes ago and now we're seeing the problem in Chrome when connecting through the proxy server.
Has anyone else noticed this issue?
Thank you,
Kenyon Stuart
Electronic Resource Management Unit
320 Harlan Hatcher Graduate Library
University of Michigan
Ann Arbor, Michigan 48109-1190 USA
email: kstuart at umich.edu
<mailto:kstuart at umich.edu>
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Message: 7
Date: Tue, 19 Dec 2023 19:58:27 +0000
From: Electronic Resources in Libraries discussion list
<eril-l at lists.eril-l.org>
To: Electronic Resources in Libraries discussion list
<eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] [External] Wiley pdfs not loading
Message-ID:
<mailman.30379.1703015981.7512.eril-l-eril-l.org at lists.eril-l.org>
Content-Type: text/plain; charset="us-ascii"
We had an issue with Cloudlfare as well today, the issue has been resolved however I never received a response to the case I opened this morning.
Thanks,
Randy Lancaster, ITIL
Applications Specialist
[cid:image001.png at 01DA328B.D1879EA0]
Henry Ford Hospital / Sladen Library<https://urldefense.com/v3/__https://henryford.libguides.com/sladen__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_nBJg3br$<https://urldefense.com/v3/__https:/henryford.libguides.com/sladen__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_nBJg3br$>>
rlancas1 at hfhs.org<mailto:rlancas1 at hfhs.org>
From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Tuesday, December 19, 2023 2:38 PM
To: eril-l at lists.eril-l.org
Subject: Re: [Eril-l] [External] Wiley pdfs not loading
This is a problem some others are reporting on the EZProxy listserv. Wiley had an issue with Cloudflare blocking EZProxy access last week, and people are wondering if it's related. I know at least one person has put in a ticket to Wiley about
This is a problem some others are reporting on the EZProxy listserv. Wiley had an issue with Cloudflare blocking EZProxy access last week, and people are wondering if it's related. I know at least one person has put in a ticket to Wiley about the issue.
Allison
Allison E. McCue, MLIS (she/her)
Library Associate | Electronic Resources
Saint Louis University
Pius XII Memorial Library
allison.mccue at slu.edu<mailto:allison.mccue at slu.edu> | 314-977-3130 | lib.slu.edu<https://urldefense.com/v3/__http:/lib.slu.edu/__;!!PFzsKvxRBh-H!ZQPfJep0FL9psykUbaJvJPe_5C08tzDsO3qD0iFbIocYmqQwOyDVIyu2mpfjSjsjU2LxJPrTCkHTskBLl4A$><https://urldefense.com/v3/__http:/lib.slu.edu/__;!!PFzsKvxRBh-H!ZQPfJep0FL9psykUbaJvJPe_5C08tzDsO3qD0iFbIocYmqQwOyDVIyu2mpfjSjsjU2LxJPrTCkHTskBLl4A$%3e________________________________From:>
<https://urldefense.com/v3/__http:/lib.slu.edu/__;!!PFzsKvxRBh-H!ZQPfJep0FL9psykUbaJvJPe_5C08tzDsO3qD0iFbIocYmqQwOyDVIyu2mpfjSjsjU2LxJPrTCkHTskBLl4A$%3e________________________________From:>
________________________________<https://urldefense.com/v3/__http:/lib.slu.edu/__;!!PFzsKvxRBh-H!ZQPfJep0FL9psykUbaJvJPe_5C08tzDsO3qD0iFbIocYmqQwOyDVIyu2mpfjSjsjU2LxJPrTCkHTskBLl4A$%3e________________________________From:>
From:<https://urldefense.com/v3/__http:/lib.slu.edu/__;!!PFzsKvxRBh-H!ZQPfJep0FL9psykUbaJvJPe_5C08tzDsO3qD0iFbIocYmqQwOyDVIyu2mpfjSjsjU2LxJPrTCkHTskBLl4A$%3e________________________________From:>Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>>
Sent: Tuesday, December 19, 2023 1:04 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org> <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>>
Subject: [External] [Eril-l] Wiley pdfs not loading
CAUTION: This email is from an external source. Do not click links or open attachments unless you recognize the sender and know the content is safe. When in doubt, please report the email to SLUAware by clicking on the three dots within your email and choosing Report To SLUAware.
Hello,
We've noticed a problem opening some Wiley pdfs from on campus in some browsers. The site takes 2-3 minutes to "load" but ends up with a blank white screen. So far, this seems to be a problem in Chrome and Edge but not Firefox. Below are a few examples:
https://urldefense.com/v3/__https://onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_ollpEOb$<https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_ollpEOb$><https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHztJf83jU$><https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHztJf83jU$%3ehttps:/urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_tYD-uc-$>
https://urldefense.com/v3/__https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_tYD-uc-$<https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHztJf83jU$%3ehttps:/urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_tYD-uc-$><https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzHtLFqM0$><https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzHtLFqM0$%3ehttps:/urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sSACE59$>
https://urldefense.com/v3/__https://acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sSACE59$<https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzHtLFqM0$%3ehttps:/urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sSACE59$><https://urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzUwwzQ3E$><https://urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzUwwzQ3E$%3eLinks>
<https://urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzUwwzQ3E$%3eLinks>
Links<https://urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzUwwzQ3E$%3eLinks>seem to work fine in Edge when connecting through our proxy but they were also working in Chrome when connecting through our proxy a few minutes ago and now we're seeing the problem in Chrome when connecting through the proxy server.
Has anyone else noticed this issue?
Thank you,
Kenyon Stuart
Electronic Resource Management Unit
320 Harlan Hatcher Graduate Library
University of Michigan
Ann Arbor, Michigan 48109-1190 USA
email: kstuart at umich.edu
<mailto:kstuart at umich.edu>
________________________________
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Message: 8
Date: Tue, 19 Dec 2023 20:02:55 +0000
From: Electronic Resources in Libraries discussion list
<eril-l at lists.eril-l.org>
To: Electronic Resources in Libraries discussion list
<eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Wiley pdfs not loading
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It might be a 413 error. We see this problem occasionally, especially with commonly used sites. I've had a vendor refer to it as a "browser memory too full error." The only way to fix it is to clear ALL browsing history.
Linda
Linda Fox
Senior LIS-Electronic Resources and Acquisitions Associate
(816) 235-5290
foxlj at umkc.edu<mailto:foxlj at umkc.edu>
University of Missouri - Kansas City
Miller Nichols Library
Electronic Resources & Acquisitions
800 E 51st Street
Kansas City, MO 64110
https://urldefense.com/v3/__https://library.umkc.edu__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_mEcjqGl$<https://urldefense.com/v3/__https:/library.umkc.edu__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_mEcjqGl$><https://urldefense.com/v3/__https://library.umkc.edu/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_pPNz1YZ$<https://urldefense.com/v3/__https:/library.umkc.edu/__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_pPNz1YZ$>>
From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Tuesday, December 19, 2023 1:26 PM
To: Electronic Resources in Libraries discussion list <eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Wiley pdfs not loading
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Used FF and worked fine for me (Waterloo, Ont, Canada)
Loaded in 10-15 seconds.
Tim Ireland (he/him)
Liaison Librarian
University of Waterloo
Waterloo, On
519-888-4567 X 45061
tireland at uwaterloo.ca<mailto:tireland at uwaterloo.ca>
From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Tuesday, December 19, 2023 2:04 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: [Eril-l] Wiley pdfs not loading
Hello,
We've noticed a problem opening some Wiley pdfs from on campus in some browsers. The site takes 2-3 minutes to "load" but ends up with a blank white screen. So far, this seems to be a problem in Chrome and Edge but not Firefox. Below are a few examples:
https://urldefense.com/v3/__https://onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_ollpEOb$<https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_ollpEOb$>
https://urldefense.com/v3/__https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_tYD-uc-$<https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_tYD-uc-$>
https://urldefense.com/v3/__https://acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sSACE59$<https://urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!KOmnBZxC8_2BBQ!386atMpYJYZPCGRyhxjB7Nu8-YdvYgp9K5dMVZVHPc2zhjteajEQ55EhbjMPzOXyFgNk23mLs5y5nxGf0GwbHuQX_sSACE59$>
Links seem to work fine in Edge when connecting through our proxy but they were also working in Chrome when connecting through our proxy a few minutes ago and now we're seeing the problem in Chrome when connecting through the proxy server.
Has anyone else noticed this issue?
Thank you,
Kenyon Stuart
Electronic Resource Management Unit
320 Harlan Hatcher Graduate Library
University of Michigan
Ann Arbor, Michigan 48109-1190 USA
email: kstuart at umich.edu
<mailto:kstuart at umich.edu>
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