[Eril-l] New Oxford English Dictionary site now live ~4890383

Electronic Resources in Libraries discussion list eril-l at lists.eril-l.org
Tue Aug 1 12:50:30 PDT 2023


We're having the same issue at Ohio Wesleyan University. I do one search,
no problem but no proxy retained in the URL. I click on the OED logo to
start over, and we no longer have access to the tabbed content.

Melissa Hill
Serials & Electronic Resources Manager
Ohio Wesleyan University
Hobson Science Library
90 South Henry Street
Delaware, OH  43015
740-368-3252
Tell us how we're doing! <https://owu.edu/feedback>


On Tue, Aug 1, 2023 at 3:24 PM Electronic Resources in Libraries discussion
list via Eril-l <eril-l at lists.eril-l.org> wrote:

> Hello,
>
> We have the current stanza for OED but are still encountering the same
> issue. The first time we access the new site in a browser session, the url
> doesn't contain our proxy url but we're able to search and view all of the
> tabs for a word. The second time in the same browser session the url
> contains our proxy but we can't view the tabs for a word.
>
> We have an open ticket with Oxford and I'm wondering if anyone is
> currently having this issue.
>
> Thank you,
>
> Kenyon Stuart
> Electronic Resource Management Unit
> 320 Harlan Hatcher Graduate Library
> University of Michigan
> Ann Arbor, Michigan 48109-1190 USA
> email: kstuart at umich.edu
>
>
> On Fri, Jul 21, 2023 at 7:26 AM Electronic Resources in Libraries
> discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:
>
>> I'm working remotely and I see the following happen with Firefox both
>> before and after clearing cache and cookies:
>>
>> I get access to all the tabs via
>> https://www.oed.com/dictionary/goldfish_n?tab=factsheet#2836763
>>
>> but I get a paywall with this URL https://www-oed-com.
>> *proxy.library.cornell.edu*/dictionary/goldfish_n?tab=factsheet#2836763
>> <https://www-oed-com.proxy.library.cornell.edu/dictionary/goldfish_n?tab=factsheet#2836763>
>> when I try to open the tabs.
>>
>> It's usually the other way around - the proxy.library.cornell.edu lets
>> the content provider know I'm coming from Cornell and that we have a
>> subscription.
>>
>> Sally Lockwood
>>
>> E-Resources Specialist
>>
>> Working from home
>>
>> Cornell University
>>
>> Ithaca, NY 14853
>>
>>
>>
>> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Electronic
>> Resources in Libraries discussion list via Eril-l
>> *Sent:* Thursday, July 20, 2023 7:08 PM
>> *To:* Electronic Resources in Libraries discussion list <
>> eril-l at lists.eril-l.org>
>> *Cc:* online at oup.com
>> *Subject:* Re: [Eril-l] New Oxford English Dictionary site now live
>> ~4890383
>>
>>
>>
>>
>>
>> Hi All
>>
>>
>>
>> If you haven't already, please file a case with Oxford letting them know
>> if you are not able to access the site when off campus and using various
>> authentication methods such as EZProxy.  I did this yesterday and received
>> a reply that their support team is working on a solution.
>>
>>
>>
>> You may be able to access the new platform off campus the first time you
>> try but if you try again and again, you may find that you hit a paywall and
>> aren't able to access all features.
>>
>>
>>
>>
>>
>> *Christine Holmes, MLIS Electronic Resources Coordinator*
>>
>>
>>
>> Dr. Martin Luther King Jr. Library
>> San Jose State University
>>
>> (408) 808-2027
>>
>> Christine.Holmes at sjsu.edu
>> http://libguides.sjsu.edu/prf.php?account_id=41839
>> <http://libguides.sjsu.edu/profile.php?uid=14698>
>>
>>
>>
>>
>>
>>
>>
>> On Wed, Jul 19, 2023 at 8:21 AM Electronic Resources in Libraries
>> discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:
>>
>> Hi, OUP.
>>
>> For the record, the College of the Holy Cross also would like the
>> subscription box on the OED Online start page to be removed.
>>
>> Thanks to Sara and Cornell for bringing this up.
>>
>>
>>
>> Judith
>>
>>
>>
>> --
>>
>> Judith Nagata
>>
>> Electronic Resources & Serials Librarian
>>
>> Dinand Library
>>
>> College of the Holy Cross
>>
>> Worcester, MA 01610
>>
>> p: 508-793-2639
>>
>> e: jnagata at holycross.edu
>>
>>
>>
>> On Tue, Jul 18, 2023 at 5:43 PM Electronic Resources in Libraries
>> discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:
>>
>> Dear Trinity,
>>
>> Thank you very much for taking it forward!
>>
>> It seems from various responses that I am not the only one that was
>> confused by it .... and foresees confusion for users more generally.
>>
>> Thank you!
>>
>> ~ Sara
>>
>>
>>
>> On Tue, Jul 18, 2023 at 5:37 PM <online at oup.com> wrote:
>>
>> Hello,
>>
>> Thank you for your email. Yes, all users with a subscription see that
>> text block on their screen even after logging in. I believe when it's
>> clicked on it will go into detail about your active subscription. I have
>> made note of your request though and will pass it along for the team
>> meeting that is happening tomorrow regarding the new platform.
>>
>> Please let us know if there is anything else we can do to help.
>>
>> Kind regards,
>> Trinity
>> Oxford University Press
>> Online Products
>>
>> ---------- Original message ----------
>> *From*: scolglaz at mtholyoke.edu
>> *Date*: Tuesday, July 18, 2023 at 13:13
>> *To*: eril-l at lists.eril-l.org
>> *Cc*: online at oup.com
>> *Subject*: Re: [Eril-l] New Oxford English Dictionary site now live
>>
>>
>> Hello,
>>
>> We appear to have full access, BUT I find it really confusing that at the
>> very center of the landing page is the following:
>>
>>
>>
>> Because I *know* that we have a subscription, I just went ahead and
>> tried out a word etc and proceeded, but I think this will throw most users.
>>
>> Are others also seeing this right splat in the middle of the Webpage?
>>
>> OUP: Can this be made NOT to show when one already has an active/current
>> subscription?
>>
>> Thanks for considering.
>>
>> ~ Sara
>>
>>
>>
>>
>>
>> On Tue, Jul 18, 2023 at 12:37 PM Electronic Resources in Libraries
>> discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:
>>
>> Thanks OUP.
>>
>> Cornell University Library has partial access to the new platform.  Right
>> now, the word search works fine, but clicking on the other tabs (meaning,
>> etymology, pronunciation, etc) points to a login screen.  Can I assume the
>> lack of access is part of the 48-hour transition?
>>
>>
>>
>> Kind regards,
>>
>> Sally Lockwood
>>
>> E-Resources Specialist
>>
>> Working from home
>>
>> Cornell University
>>
>> Ithaca, NY 14853
>>
>>
>>
>> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Electronic
>> Resources in Libraries discussion list via Eril-l
>> *Sent:* Tuesday, July 18, 2023 12:07 PM
>> *To:* eril-l at lists.eril-l.org
>> *Subject:* [Eril-l] New Oxford English Dictionary site now live
>>
>>
>>
>> ****Apologies for cross-posting****
>>
>>
>>
>> Oxford University Press is pleased to announce the Oxford English
>> Dictionary (oed.com) has officially transitioned onto its new platform!
>>
>>
>>
>>
>> Many customers will be seeing the new site already, but the transition
>> may take up to 48 hours.
>>
>>
>>
>> All institutional customers of the OED will receive an email from us on
>> 19 July confirming the launch and providing additional resources for
>> promotion, training, and support.
>>
>>
>>
>> If you are a library subscriber and have not done so already, please
>> refer to our frequently asked questions
>> <https://fdslive.oup.com/www.oup.com/academic/pdf/librarian/OED_Migration_Checklist_FAQ.pdf>
>> document. Should you have any additional queries, contact us at:
>>
>>
>>
>> *Customers in North & South America   *
>> Telephone: +1 800 334 4249 ext 6484
>> Email: online at oup.com
>>
>>
>>
>> *Customers outside North & South America   *
>> Telephone: +44 (0) 1865 353705
>> Email: onlinesubscriptions at oup.com
>>
>>
>>
>>
>>
>> Yours sincerely,
>>
>>
>>
>> Lauren Mitchell
>> Associate Marketing Manager, Library Programs & Execution
>> Oxford University Press
>>
>> _______________________________________________
>> Eril-l mailing list
>> Eril-l at lists.eril-l.org
>> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>>
>>
>>
>>
>>
>> --
>>
>> Sara Colglazier
>>
>> Head of Discovery Services
>> Discovery and Access: Discovery Services, Rm. 303
>>
>> Library, Information, & Technology Services
>>
>> Mount Holyoke College
>> 50 College Street
>>
>> South Hadley, MA 01075
>>
>> T: 413-538-2437
>>
>>
>>
>>
>> --
>>
>> Sara Colglazier
>>
>> Head of Discovery Services
>> Discovery and Access: Discovery Services, Rm. 303
>>
>> Library, Information, & Technology Services
>>
>> Mount Holyoke College
>> 50 College Street
>>
>> South Hadley, MA 01075
>>
>> T: 413-538-2437
>>
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>>
>>
>>
>>
>>
>>
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