[Eril-l] PubMed Account Log-in

McCarthy, Jennifer Jennifer_McCarthy at URMC.Rochester.edu
Fri Oct 14 08:30:51 PDT 2022


Hello,

I've sent tickets into NLM & our IT support but I wondered in the last week or two have you've had any reports from users unable to log-in to their PubMed account using through 3rd party log-in?

Onsite/ VPN log-in works as expected.
Offsite through EZProxy, users get through the initial log-in process then error-out, receive a blank screen or fail when DUO does not send a push.

Just looking for a clue :)

Thanks!
Jen


Jennifer McCarthy
Institute for Innovative Education:  Miner Libraries
University of Rochester School of Medicine & Dentistry
601 Elmwood Ave.
Rochester, NY 14642
Jennifer_McCarthy at urmc.rochester.edu

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