[Eril-l] Access problems with Ad$pender

Ted Power tpower at fsu.edu
Wed Jun 15 06:24:47 PDT 2022


I am not having any issues accessing Ad$pender, remotely via EZproxy.

Ted

----------
Ted Power (he/him)
Electronic Resources Library Associate
Florida State University Libraries
715 West Madison Street
Tallahassee, FL 32306
tpower at fsu.edu | lib-eresources at fsu.edu

-----Original Message-----
From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of eril-l-request at lists.eril-l.org
Sent: Tuesday, June 14, 2022 4:03 PM
To: eril-l at lists.eril-l.org
Subject: Eril-l Digest, Vol 91, Issue 10

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Today's Topics:

   1. Access problems with Ad$pender (Stephen Francoeur)
   2. Re: Access problems with Ad$pender (Sally J. Lockwood)
   3. Re: Access problems with Ad$pender (Stephen Francoeur)
   4. RPLTS IG discussion at ALA (Fry, Amy)
   5. Vacancy Announcement | Library Technician GS-1411-7 |National
      Agricultural Library | Beltsville, MD.  CLOSES Friday, 6/24/2022
      (Crone, Vicky)
   6. New White Paper on Open Access (Sara Rotjan)


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Message: 1
Date: Tue, 14 Jun 2022 10:07:51 -0400
From: Stephen Francoeur <stephen.francoeur at gmail.com>
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Access problems with Ad$pender
Message-ID:
	<CAEy_58k6pZquS+FJEZOAk1To5WzcHuofKDXmr8kcJpWX_yMgiw at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

I'm playing the "it's you, not us" game with Kantar Media right now as I try to figure out our access problems with the Ad$pender database. For a few days, we were seeing this error message from the vendor as soon as we got past our EZproxy authentication page:

"Too many users from your office or company are logged in right now. Please try again later."

This error message is itself an error, as the vendor confirmed that no one else from our school was logged into the database when I was seeing the error message.

After showing the vendor via screensharing that error message, their IT people are now saying we should check with our campus IT folks to see if there have been any changes or reasons why this happening. Today, that error message now says "Not authorized." I suspect that the problem is on their end but want to see if anyone else is able to access Ad$pender right now.

Thanks for any insights you can offer.

Stephen Francoeur
UX Librarian
Baruch College
New York, NY
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Message: 2
Date: Tue, 14 Jun 2022 14:18:02 +0000
From: "Sally J. Lockwood" <sjl8 at cornell.edu>
To: Stephen Francoeur <stephen.francoeur at gmail.com>,
	"eril-l at lists.eril-l.org" <eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Access problems with Ad$pender
Message-ID:
	<BN8PR04MB5716E9DB78EB023683E6E0BF98AA9 at BN8PR04MB5716.namprd04.prod.outlook.com>
	
Content-Type: text/plain; charset="utf-8"

We don?t subscribe to AdSpender anymore, but I have notes from the vendor back in 2018 that may help.  Have you tried different browsers?  Or an earlier version of the browser you?re using now?

We do recommend that the user logs out when they are finished with their session, so it does not block other users from accessing the application. Approximately after 30 minutes it will automatically logout if inactive.

The Run Error message may have been a cookie issue. If you are using PC then the FireFox, & Chrome web browsers should be fine. From a Mac, we recommend FireFox. Do not use Safari if accessing the application on a Mac. It is not compatible.

Kind regards,
[cid:image001.jpg at 01D87FD8.05A73FA0]
Sally Lockwood
E-Resources Specialist
Working from home
Cornell University
Ithaca, NY 14853

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Stephen Francoeur
Sent: Tuesday, June 14, 2022 10:08 AM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Access problems with Ad$pender

I'm playing the "it's you, not us" game with Kantar Media right now as I try to figure out our access problems with the Ad$pender database. For a few days, we were seeing this error message from the vendor as soon as we got past our EZproxy authentication page:

"Too many users from your office or company are logged in right now. Please try again later."

This error message is itself an error, as the vendor confirmed that no one else from our school was logged into the database when I was seeing the error message.

After showing the vendor via screensharing that error message, their IT people are now saying we should check with our campus IT folks to see if there have been any changes or reasons why this happening. Today, that error message now says "Not authorized." I suspect that the problem is on their end but want to see if anyone else is able to access Ad$pender right now.

Thanks for any insights you can offer.

Stephen Francoeur
UX Librarian
Baruch College
New York, NY
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Message: 3
Date: Tue, 14 Jun 2022 10:37:53 -0400
From: Stephen Francoeur <stephen.francoeur at gmail.com>
To: "Sally J. Lockwood" <sjl8 at cornell.edu>
Cc: "eril-l at lists.eril-l.org" <eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Access problems with Ad$pender
Message-ID:
	<CAEy_58kA-x0ZS6jcRr54JzyxOn8tUO4rVaj8OnfBc74XL3UszQ at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Hi Sally,

Thanks for your notes. Yes, we've tried different browsers and earlier versions of those browsers.

Stephen

On Tue, Jun 14, 2022 at 10:18 AM Sally J. Lockwood <sjl8 at cornell.edu> wrote:

> We don?t subscribe to AdSpender anymore, but I have notes from the 
> vendor back in 2018 that may help.  Have you tried different browsers?  
> Or an earlier version of the browser you?re using now?
>
>
>
> *We do recommend that the user logs out when they are finished with 
> their session, so it does not block other users from accessing the application.
> Approximately after 30 minutes it will automatically logout if 
> inactive.*
>
>
>
> *The Run Error message may have been a cookie issue. If you are using 
> PC then the FireFox, & Chrome web browsers should be fine. From a Mac, 
> we recommend FireFox. Do not use Safari if accessing the application on a Mac.
> It is not compatible.*
>
>
>
> Kind regards,
>
> Sally Lockwood
>
> E-Resources Specialist
>
> Working from home
>
> Cornell University
>
> Ithaca, NY 14853
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of 
> *Stephen Francoeur
> *Sent:* Tuesday, June 14, 2022 10:08 AM
> *To:* eril-l at lists.eril-l.org
> *Subject:* [Eril-l] Access problems with Ad$pender
>
>
>
> I'm playing the "it's you, not us" game with Kantar Media right now as 
> I try to figure out our access problems with the Ad$pender database. 
> For a few days, we were seeing this error message from the vendor as 
> soon as we got past our EZproxy authentication page:
>
>
>
> "Too many users from your office or company are logged in right now.
> Please try again later."
>
>
>
> This error message is itself an error, as the vendor confirmed that no 
> one else from our school was logged into the database when I was 
> seeing the error message.
>
>
>
> After showing the vendor via screensharing that error message, their 
> IT people are now saying we should check with our campus IT folks to 
> see if there have been any changes or reasons why this happening. 
> Today, that error message now says "Not authorized." I suspect that 
> the problem is on their end but want to see if anyone else is able to 
> access Ad$pender right now.
>
>
>
> Thanks for any insights you can offer.
>
>
>
> Stephen Francoeur
>
> UX Librarian
>
> Baruch College
> New York, NY
>
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Message: 4
Date: Tue, 14 Jun 2022 14:49:21 +0000
From: "Fry, Amy" <amyfry at illinois.edu>
To: "eril-l at lists.eril-l.org" <eril-l at lists.eril-l.org>
Subject: [Eril-l] RPLTS IG discussion at ALA
Message-ID:
	<DM6PR11MB2890D554328E7935B58316E8A3AA9 at DM6PR11MB2890.namprd11.prod.outlook.com>
	
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Apologies for cross-posting

Please join the Role of Professional Librarians in Technical Services Interest Group (RPLTS IG) during ALA Annual on Sunday, June 26, 2022, 2:30 - 3:30 pm at the Washington Convention Center, 150B. We will be discussing multi-faceted role professional librarians play in technical services.

You will be able to join one of the face-to-face round table discussions to share your thoughts, opinions and ideas.

Technical Services Advocacy Outside of Tech Services Discussion facilitator: Amanda Ros, Coordinator of Adaptive Cataloging & Resource Management, Texas A&M University

In today's society, it's more important than ever to advocate for our collections, our budgets, and our staff. Many of us self-identify as introverts and may not be comfortable advocating for what our departments need. Let's discuss best practices for advocating for our value and the value of our collections.

Exploring Normalcy in Technical Services Discussion facilitator: Jennifer M. Eustis, Metadata Librarian, University of Massachusetts Amherst

When we came back to campus at my institution, the catch phrase used by administration both in the libraries and the university level was a return to normal. Normal operations. Normal meetings. Normal interactions. Having worked in technical services for over 10 years, my experience has been anything but normal. During this time, I?ve been in departments that have been understaffed,  in the process of reimagining staff, migrating, reorganizing, branching out to digital repositories, consulting, or moving to a new description standard. We have probably all been part of BIBFRAME conversations for this entire time. I remember webinars on doing more with less which morphed into the less with less. There were workshops on finding efficiencies to automate to do more with less. After the pandemic and hearing this mantra of ?return to normal?, I increasingly began to question what normal means in technical services. What are normal operations, meetings, and interactions? This round table top  ic proposes to discuss what normal has meant for technical services and explore the implications of that on operations, staffing, or hiring in the future.

Telling the Technical Services Story
Discussion facilitator: Jessie Copeland, Director, Resource Services @ Emory University Libraries

Tech Services is often relegated to the basement.  Telling our story and building support for what we do and the contributions we make to our libraries is imperative.  Technical Service librarians contribute to our institutions, to our profession, and are subject matter experts in many fields. Communicating our accomplishments and our needs is something we could all do better.

TS Retreat: Professional Development, Wellness, and Team Building for Technical Services Discussion facilitator: Cara Calabrese, Acquisitions & Access Librarian, Miami University

At MU Libraries, Technical Services (TS) felt like it lost its identity after being downsized, a library reorganization that had Circulation and TS combined to form a singular department, and over a year of remote work. After finally coming back together TS was in need of team building, and they were looking to connect with other departments throughout the libraries. The librarians of TS sought to plan several kinds of activities to celebrate staff achievement and allow staff to relax and have fun. These activities ranged from a staff picnic to reorganizing their documentation to having kittens in TS for an afternoon. They also partnered with the Makerspace, with whom they share a wall, to encourage and empower staff to engage with those resources and learn how the Makerspace supports the mission of the library. The Makerspace librarian in conjunction with the TS librarians developed a workshop where TS could explore what their values are and develop a mission statement. I want to di  scuss what other TS departments are doing to provide growth for their staff, especially on limited budgets, along with attending to their needs, not only as employees, and how are we learning about potential partnerships that may come out of team building or skill building activities.

We are looking forward to the in-person conversation!

Sofia Slutskaya and Sherab Chen, Co-Chairs Amy Fry and Marina Morgan, Co- vice chairs


Amy Fry
Associate Professor, E-Resources Management Librarian Acquisitions & Cataloging Services University of Illinois at Urbana-Champaign
1408 W. Gregory Drive, M/C 522
Urbana, IL 61801
217.265.9480
amyfry at illinois.edu<mailto:amyfry at illinois.edu>
https://urldefense.com/v3/__https://experts.illinois.edu/en/persons/amy-lynn-fry__;!!PhOWcWs!wyTK4QMkRC-NIGVHsBfoEVAV89y7HkUHzqSShyykaXzxKs9odWC9fqX1lRplyrxieitDF_DnFPSEx8WQpxPv3PVgAc7FNw$
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Message: 5
Date: Tue, 14 Jun 2022 16:15:33 +0000
From: "Crone, Vicky" <vicky.crone at usda.gov>
To: eril-l <eril-l at lists.eril-l.org>
Subject: [Eril-l] Vacancy Announcement | Library Technician GS-1411-7
	|National Agricultural Library | Beltsville, MD.  CLOSES Friday,
	6/24/2022
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	<SA1PR09MB85265976480A7118C31504119CAA9 at SA1PR09MB8526.namprd09.prod.outlook.com>
	
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The National Agricultural Library has a GS-7 Library Technician position that will be open Monday, 6/13 and close Friday, 6/24.

The DE USAJOBS URL is:
https://urldefense.com/v3/__https://www.usajobs.gov/GetJob/ViewDetails/659188400__;!!PhOWcWs!wyTK4QMkRC-NIGVHsBfoEVAV89y7HkUHzqSShyykaXzxKs9odWC9fqX1lRplyrxieitDF_DnFPSEx8WQpxPv3PWfOzACIw$ <https://urldefense.com/v3/__https://gcc02.safelinks.protection.outlook.com/?url=https*3A*2F*2Fwww.usajobs.gov*2FGetJob*2FViewDetails*2F659188400&data=05*7C01*7C*7C3cf026c2e2dd4500253908da4df8231b*7Ced5b36e701ee4ebc867ee03cfa0d4697*7C0*7C0*7C637908025375085276*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000*7C*7C*7C&sdata=DiyogHU1xG0TzRt5UJmhbv5irRF7AXgROhbJpAq3rO8*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUlJSUl!!PhOWcWs!wyTK4QMkRC-NIGVHsBfoEVAV89y7HkUHzqSShyykaXzxKs9odWC9fqX1lRplyrxieitDF_DnFPSEx8WQpxPv3PU0LLPJsw$ >

The MP USAJOBS URL is:
https://urldefense.com/v3/__https://www.usajobs.gov/GetJob/ViewDetails/659188500__;!!PhOWcWs!wyTK4QMkRC-NIGVHsBfoEVAV89y7HkUHzqSShyykaXzxKs9odWC9fqX1lRplyrxieitDF_DnFPSEx8WQpxPv3PUSIeGivg$ <https://urldefense.com/v3/__https://gcc02.safelinks.protection.outlook.com/?url=https*3A*2F*2Fwww.usajobs.gov*2FGetJob*2FViewDetails*2F659188500&data=05*7C01*7C*7C3cf026c2e2dd4500253908da4df8231b*7Ced5b36e701ee4ebc867ee03cfa0d4697*7C0*7C0*7C637908025375085276*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000*7C*7C*7C&sdata=WnwZZQBlA1hPBV8AYLy*2Bdtcct4Lxm3Aw4FFG761kwMs*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUlJSUlJQ!!PhOWcWs!wyTK4QMkRC-NIGVHsBfoEVAV89y7HkUHzqSShyykaXzxKs9odWC9fqX1lRplyrxieitDF_DnFPSEx8WQpxPv3PX0Hcneeg$ >

The position is with Special Collections and the technician will serve as a collection management technician, enhance metadata at the item level, utilize digitization equipment and related software, and maintain large format printer and other exhibit building related equipment.

Duties

  *   Prepares physical items for digital reformatting; ensures nothing is missing and the document is complete and the information is in proper order; determines if materials need special handling.
  *   Operates a variety of scanning systems; post-processes images; performs quality control against provided standards; and transfers finalized files for ingest into content management application and Special Collections website.
  *   Processes manuscript collections, including the entering collection data into information management system, ensuring accuracy of biographic records, updating associated spreadsheets and databases, rehousing materials, labeling containers, etc.
  *   Processes materials for return to or addition to NAL's general collection. This includes enhancing bibliographic records, creating item records, and performing minor conservation/preservation activities.
  *   Maintains content and ensures accuracy of web pages, both internal and external facing, using HTML tools and Drupal content management application.
  *   Assists in exhibit preparation and installation.

For additional information, please contact

Agency contact information
 Michele Byers
Phone  5716693813<tel:5716693813>
Email Michele.Byers2 at usda.gov<mailto:Michele.Byers2 at usda.gov>
Address
Agricultural Research Service
10301 Baltimore Ave
Beltsville, MD 20705
US




This electronic message contains information generated by the USDA solely for the intended recipients. Any unauthorized interception of this message or the use or disclosure of the information it contains may violate the law and subject the violator to civil or criminal penalties. If you believe you have received this message in error, please notify the sender and delete the email immediately.
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Message: 6
Date: Tue, 14 Jun 2022 16:22:59 +0000
From: Sara Rotjan <srotjan at aip.org>
To: "Eril-l at lists.eril-l.org" <eril-l at lists.eril-l.org>
Subject: [Eril-l] New White Paper on Open Access
Message-ID:
	<BL3PR04MB801150464D2AE711A9E79761A9AA9 at BL3PR04MB8011.namprd04.prod.outlook.com>
	
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Download your copy to read the complete paper Available through Research Information magazine, AIP Publishing's new white paper on Open Access<https://urldefense.com/v3/__https://www.researchinformation.info/premium-access/7/open-access-advocacy-high-despite-pressures-librarians__;!!PhOWcWs!wyTK4QMkRC-NIGVHsBfoEVAV89y7HkUHzqSShyykaXzxKs9odWC9fqX1lRplyrxieitDF_DnFPSEx8WQpxPv3PUMEfiCfg$ > offers insight into why librarians continually recommend researchers to publish open access despite the resultant extra costs and an increased workload.

[Download here]
White Paper: Open access advocacy high, despite pressures on librarians<https://urldefense.com/v3/__https://www.researchinformation.info/premium-access/7/open-access-advocacy-high-despite-pressures-librarians__;!!PhOWcWs!wyTK4QMkRC-NIGVHsBfoEVAV89y7HkUHzqSShyykaXzxKs9odWC9fqX1lRplyrxieitDF_DnFPSEx8WQpxPv3PUMEfiCfg$ > (registration required)




Sara Rotjan
Assistant Marketing Director
Pronouns: she/her/hers


AIP Publishing
1305 Walt Whitman Road ? Suite 110 | Melville NY 11747-4300 ? USA t +1.516.576.2237 | m +1.917.309.1183 srotjan at aip.org<mailto:srotjan at aip.org> | publishing.aip.org Follow us: Facebook<https://urldefense.com/v3/__https://www.facebook.com/AIPPublishing__;!!PhOWcWs!wyTK4QMkRC-NIGVHsBfoEVAV89y7HkUHzqSShyykaXzxKs9odWC9fqX1lRplyrxieitDF_DnFPSEx8WQpxPv3PXplIETKA$ > ? Twitter<https://urldefense.com/v3/__https://twitter.com/AIP_Publishing__;!!PhOWcWs!wyTK4QMkRC-NIGVHsBfoEVAV89y7HkUHzqSShyykaXzxKs9odWC9fqX1lRplyrxieitDF_DnFPSEx8WQpxPv3PXBbR4BCA$ > ? LinkedIn<https://urldefense.com/v3/__https://www.linkedin.com/company/aip-publishing__;!!PhOWcWs!wyTK4QMkRC-NIGVHsBfoEVAV89y7HkUHzqSShyykaXzxKs9odWC9fqX1lRplyrxieitDF_DnFPSEx8WQpxPv3PUtwythZw$ >




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