[Eril-l] Article missing from Academic Search Complete for some libraries?

Tue Jan 18 12:00:33 PST 2022

University of California has consortial access to all three of these
articles through ASC - discovery via Primo.

Tamara Pilko
University Library
Electronic Resources Librarian
University of California Santa Cruz
tpilko at ucsc.edu
(831) 459-7032

On Tue, Jan 18, 2022 at 12:15 PM Daniel Jolley <djolley at gardner-webb.edu>
wrote:

> All three of those articles are also completely missing here at
> Gardner-Webb Univ.
>
>
>
> *Daniel W. Jolley*
>
> Systems Librarian
>
> John R. Dover Memorial Library
>
> http://www.gardner-webb.edu/library
>
>
>
> P (704) 406-2109
> [image:
> https://lh4.googleusercontent.com/Lxmr8KDJlPD2JJrQW2JCTBlOO9ln_ewGsmNqC1OJEMT7kjCZbAExOtfKR45rKkRxs9WeJfb9BVGlROklg_7XnDEw0lgolNnlGnHnRu9gg__fE1VoOPjYoWw2IQ]
>
> *Pro Deo Et Humanitate -- For God and Humanity*
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Leighton,
> H V
> *Sent:* Tuesday, January 18, 2022 2:08 PM
> *To:* eril-l (eril-l at lists.eril-l.org) <eril-l at lists.eril-l.org>
> *Subject:* Re: [Eril-l] Article missing from Academic Search Complete for
> some libraries?
>
>
>
> CAUTION: This email originated from outside of the Gardner-Webb.edu
> domain. Do not click links or open attachments unless you verify that the
> links and/or attachments are safe.
> ------------------------------
>
> Hi ERL-L:
>
>
>
>    I am afraid that the article discussed here is the tip of the iceberg.
> I noticed in the middle of 2021 that articles were vanishing from Academic
> Search Premier (we do not get Complete). Not only the full text, but the
> citation as well. I have been keeping a running tally. Here are three.
> (Yes, the last one is one of mine, which is how I first discovered the
> problem.) I would be interested in seeing if they were present at other
> campuses.
>
>
>
>   The ones I have found are not an Alma CDI problem. If you go to ASP
> Publications list, search by journal title, and tunnel down to the issue,
> the articles are missing from EBSCO. Alma still has the EBSCO AN number,
> but the citation to the article has disappeared from our instance of EBSCO.
>
>
>
> Vernon
>
>
>
> Gardiner, Anne Barbeau. "Killing kitsch." *First things* (ISSN 1945-5097)
> Issue #269 (2017): 15-20.
>
>
>
> Kitsi-Mitakou, Katerina. "Narratives of Absolutism in Jane Austen's
> Mansfield Park." *Papers on language & literature*, 2013, Vol.49 (2),
> p.116.
>
>
>
> Leighton, H. Vernon. “The Dialectic of American Humanism: John Kennedy
> Toole’s A Confederacy of Dunces, Marsilio Ficino, and Paul Oskar
> Kristeller.” *Renascence* 64.2 (Winter 2012), 201-215.
>
>
>
> ___________________
>
> H. Vernon Leighton
>
> Coordinator of Liaison Services
>
> and Acquisitions and Collections Librarian
>
> Winona State University Library
>
> P.O. Box 5838
>
> Winona, MN 55987-5838
>
> (507) 457-5148
>
> VLeighton at winona.edu
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Stano, Eve
> *Sent:* Tuesday, January 18, 2022 12:31 PM
> *To:* Lee Adams <lee.adams at csueastbay.edu>
> *Cc:* eril-l (eril-l at lists.eril-l.org) <eril-l at lists.eril-l.org>
> *Subject:* Re: [Eril-l] Article missing from Academic Search Complete for
> some libraries?
>
>
>
> We are having the same issue at Ball State University as Michigan, where
> that specific article is missing from vol. 19, issue 1. I was able to find
> the article in Summon, but when clicking on the link, received the message
> “no results found” for article number 24155237.
>
>
>
> *Eve Stano*
>
> Collections Development and Electronic Resources Librarian
>
> Pronouns: she/her
>
> University Libraries / Ball State University
>
> Phone: 765-285-3358 / Fax: 765-285-2644
>
> mestano at bsu.edu
>
> www.bsu.edu/academics/libraries
> <https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.bsu.edu%2Facademics%2Flibraries&data=04%7C01%7Cdjolley%40gardner-webb.edu%7C4eca651d6c444b26f79508d9dab5d077%7Cb75d79c569584457972cfe8241c63355%7C0%7C0%7C637781297589158505%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=mNepJUiCsZliQmUHV2vBchfImQd7RHAzk4BHSCmD3KI%3D&reserved=0>
>
>
>
> [image: BSU_Libraries_NORULE_BLACK_PMS200 80]
>
>
>
>
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Lee Adams
> *Sent:* Tuesday, January 18, 2022 1:12 PM
> *Cc:* eril-l (eril-l at lists.eril-l.org) <eril-l at lists.eril-l.org>
> *Subject:* Re: [Eril-l] Article missing from Academic Search Complete for
> some libraries?
>
>
>
> I searched my campus' Primo for the article title, and the article came up
> and linked to ASC just fine for full text (at Cal State East Bay).
>
>
>
> Lee
>
>
>
> Lee Adams, MLIS, MA
>
> E-Resources Librarian
> Library Liaison to Criminal Justice, Economics, and Hospitality,
> Recreation, & Tourism
>
> University Libraries
> <https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.csueastbay.edu%2Fhome&data=04%7C01%7Cdjolley%40gardner-webb.edu%7C4eca651d6c444b26f79508d9dab5d077%7Cb75d79c569584457972cfe8241c63355%7C0%7C0%7C637781297589158505%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=M9ht9wwzuJ5cgFvpynlcLC5nXCHg9ITKomzxHGvP1fU%3D&reserved=0>
>
> California State University, East Bay
>
> Book an appointment with me:
> https://csueastbay.libcal.com/appointments/leeadams
> <https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcsueastbay.libcal.com%2Fappointments%2Fleeadams&data=04%7C01%7Cdjolley%40gardner-webb.edu%7C4eca651d6c444b26f79508d9dab5d077%7Cb75d79c569584457972cfe8241c63355%7C0%7C0%7C637781297589158505%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=XMXz6zRl9iWmO46XngMnZ53%2FzkkPqEBTiytPAnvf57E%3D&reserved=0>
>
> Pronouns: She/her
> <https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.mypronouns.org%2Fwhat-and-why&data=04%7C01%7Cdjolley%40gardner-webb.edu%7C4eca651d6c444b26f79508d9dab5d077%7Cb75d79c569584457972cfe8241c63355%7C0%7C0%7C637781297589158505%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=tzhVH7AL%2BPMJa8cfAcWDNCokMyJW4KJvoRQ0wbwXW2k%3D&reserved=0>
>
> ORCID iD: https://orcid.org/0000-0003-0428-7793
> <https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Forcid.org%2F0000-0003-0428-7793&data=04%7C01%7Cdjolley%40gardner-webb.edu%7C4eca651d6c444b26f79508d9dab5d077%7Cb75d79c569584457972cfe8241c63355%7C0%7C0%7C637781297589158505%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=tDnAldRkAxJQyLfRtZV5XPdHUW4dHDkPtf%2FcdkGznaw%3D&reserved=0>
>
>
>
> *As a member of the Cal State East Bay community with an office on the
> Hayward campus, I acknowledge that I am a guest on the unceded land of the
> First People of this region, the present-day Muwekma Ohlone Tribe
> <https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.muwekma.org%2F&data=04%7C01%7Cdjolley%40gardner-webb.edu%7C4eca651d6c444b26f79508d9dab5d077%7Cb75d79c569584457972cfe8241c63355%7C0%7C0%7C637781297589158505%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=9p4hU6gfLFOii5SGn8R2s7c8vvZOW%2FLELvoYPSSIWdc%3D&reserved=0>**
> of the San Francisco Bay Area (formerly Verona Band of Alameda County). I
> support the sovereignty of this Chochenyo-Ohlone-speaking tribal group and
> other indigenous peoples. This acknowledgment was created by the Muwekma
> Ohlone Tribe with the support of the CSUEB Indigenous Acknowledgment
> Collective and is a living document.*
>
>
>
>
>
> On Tue, Jan 18, 2022 at 10:02 AM Bhatt, Anjana <abhatt at fgcu.edu> wrote:
>
> Interesting….and I am going through another issue at this time.
>
>
>
> I have found several articles not coming up in PRIMO searches from other
> EBSCO databases too (Business source complete).  We use ALMA and recently
> EBSCO did a revamp of their article linker linking syntax.  So, not sure if
> our issue of articles not showing up in PRIMO but being available at the
> vendor portal might also be linked to this change and other CDI issues. If
> you use ALMA, following might be of use to you.
>
>
>
> I have some explanation for this behavior from a GURU.  According to her
> ‘Whether articles appear in Primo or not depends on whether there is
> content in Central Discovery Index (CDI)  that matches those articles.
> EBSCO doesn’t provide article citations to Ex Libris to include in CDI, so
> we are dependent on article citations provided by other vendors. If the
> articles aren’t linking, follow EBSCO’s instructions to access them a
> different way. If they aren’t coming up in Primo, we have no way to check
> all of the article content in CDI and no way to add article citations to
> CDI. If the articles aren’t coming up at all, chances are the citations
> don’t exist in CDI. You could search the database directly instead of rely
> on Primo”.
>
>
>
> Anjana
>
>
>
> Thank you.
>
> Anjana.
>
>
>
> *Anjana  H. Bhatt*, *MSIRM & MLIS*
> University Librarian (Electronic Resources)
>
> *Wilson G. Bradshaw Library, Office Location: Library East 133 A*
>
> Florida Gulf Coast University
>
> 10501 FGCU, Blvd. S., Fort Myers, FL 33965
>
> Phone: 239-590-7634, Fax: 239-590-7609, E-mail: abhatt at fgcu.edu
>
>
>
> *Inspiring those who inspire others…that’s the FGCU Effect.*
>
>
>
> *Florida has a very broad public records law.  As a result, any written
> communication created or received by Florida Gulf Coast University
> employees is subject to disclosure to the public and the media, upon
> request, unless otherwise exempt.  Under Florida law, e-mail addresses are
> public records.  If you do not want your email address released in response
> to a public records request, do not send electronic mail to this entity.
> Instead, contact this office by phone or in writing.*
>
>
>
>
>
>
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Kathleen
> Folger
> *Sent:* Tuesday, January 18, 2022 12:35 PM
> *To:* eril-l (eril-l at lists.eril-l.org) <eril-l at lists.eril-l.org>
> *Subject:* Re: [Eril-l] Article missing from Academic Search Complete for
> some libraries?
>
>
>
>    *External Email*: Do not click links or attachments unless you
> recognize the sender and know the content is safe.
>
> The University of Michigan does not have access to this article in our
> Academic Search Complete. I tried searching by article title as well as by
> journal name. This article appears in Vol. 19, Issue 1, pg. 43-54. We have
> four articles from that issue but not this one. The page numbers for
> articles we do have jumps from pg. 29-42 to 55-67, completely skipping over
> the pages for this article.
>
>
>
> -Kathleen
>
>
>
> On Tue, Jan 18, 2022 at 12:24 PM Waters, Thomas <twaters1 at brenau.edu>
> wrote:
>
> Brenau University has access to this article through Academic Search
> Complete.
>
>
>
> On Tue, Jan 18, 2022 at 12:09 PM Laura Conforte <lconfort at bates.edu>
> wrote:
>
> The article appears in Academic Search Complete at Bates College.
>
>
>
> On Tue, Jan 18, 2022 at 12:07 PM Susan Prefontaine <sprefont at buffalo.edu>
> wrote:
>
> This article is present in our ASC at University at Buffalo/SUNY.
>
> Susan Prefontaine
>
> e-Resources Team
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Lisa
> Gonzalez
> *Sent:* Tuesday, January 18, 2022 12:02 PM
> *To:* eril-l (eril-l at lists.eril-l.org) <eril-l at lists.eril-l.org>
> *Subject:* [Eril-l] Article missing from Academic Search Complete for
> some libraries?
>
>
>
> Several libraries in our group reported that the article "Ethics of Robot
> Servitude" in the Journal of Experimental & Theoretical Artificial
> Intelligence was missing from Ebsco's Academic Search Complete. After one
> library filed a ticket with Ebsco, the problem was fixed and the article
> appeared for that library, but other libraries were still not seeing the
> article in their own Ebsco subscriptions. Could a few libraries check on
> this article and see if it is missing/present in your own Academic Search
> Complete? Thanks!
>
>
> --
>
> Lisa Gonzalez | PALNI Knowledge Base and License Manager Librarian
> Private Academic Library Network of Indiana
>
> 317-550-5229 | lgonzalez at palni.edu | *www.palni.edu
> <https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.palni.edu%2F&data=04%7C01%7Cdjolley%40gardner-webb.edu%7C4eca651d6c444b26f79508d9dab5d077%7Cb75d79c569584457972cfe8241c63355%7C0%7C0%7C637781297589158505%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=4Gt4NGMZNaRCyCZcZxnaep5CGNdZ4%2B5pNfdoe6iokEI%3D&reserved=0>*
>
>
>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
> <https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.eril-l.org%2Flistinfo.cgi%2Feril-l-eril-l.org&data=04%7C01%7Cdjolley%40gardner-webb.edu%7C4eca651d6c444b26f79508d9dab5d077%7Cb75d79c569584457972cfe8241c63355%7C0%7C0%7C637781297589158505%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=9etu4Go1JZX0x%2BHjtBRPwZTH0%2FCiSNSoqY8gZ9USOkc%3D&reserved=0>
>
>
>
>
> --
>
> Laura Conforte
>
> Electronic Resources & Scholarly Communications Librarian
>
> lconfort at bates.edu
>
> (207) 786-6261
>
> she/her/hers
>
>
>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
> <https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.eril-l.org%2Flistinfo.cgi%2Feril-l-eril-l.org&data=04%7C01%7Cdjolley%40gardner-webb.edu%7C4eca651d6c444b26f79508d9dab5d077%7Cb75d79c569584457972cfe8241c63355%7C0%7C0%7C637781297589158505%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=9etu4Go1JZX0x%2BHjtBRPwZTH0%2FCiSNSoqY8gZ9USOkc%3D&reserved=0>
>
>
>
>
> --
>
> Thomas Waters, MA, MLIS
> Technical Services Librarian
> Assistant Professor
> Trustee Library of Brenau University
>
> 500 Washington Street SE
> Gainesville, GA 30501
> 770-718-5303
> twaters1 at brenau.edu
>
> Confidentiality Notice:  This e-mail and any attachments are confidential
> and may also be privileged.  If you are not the named recipient, please
> notify the sender immediately and delete the contents of this message
> without disclosing the contents to anyone, using them for any purpose, or
> storing or copying the information on any medium.
>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
> <https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.eril-l.org%2Flistinfo.cgi%2Feril-l-eril-l.org&data=04%7C01%7Cdjolley%40gardner-webb.edu%7C4eca651d6c444b26f79508d9dab5d077%7Cb75d79c569584457972cfe8241c63355%7C0%7C0%7C637781297589158505%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=9etu4Go1JZX0x%2BHjtBRPwZTH0%2FCiSNSoqY8gZ9USOkc%3D&reserved=0>
>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
> <https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.eril-l.org%2Flistinfo.cgi%2Feril-l-eril-l.org&data=04%7C01%7Cdjolley%40gardner-webb.edu%7C4eca651d6c444b26f79508d9dab5d077%7Cb75d79c569584457972cfe8241c63355%7C0%7C0%7C637781297589158505%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0&sdata=9etu4Go1JZX0x%2BHjtBRPwZTH0%2FCiSNSoqY8gZ9USOkc%3D&reserved=0>
>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.eril-l.org/pipermail/eril-l-eril-l.org/attachments/20220118/a6ee6d6e/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.gif
Type: image/gif
Size: 6978 bytes
Desc: not available
URL: <http://lists.eril-l.org/pipermail/eril-l-eril-l.org/attachments/20220118/a6ee6d6e/attachment.gif>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.png
Type: image/png
Size: 16695 bytes
Desc: not available
URL: <http://lists.eril-l.org/pipermail/eril-l-eril-l.org/attachments/20220118/a6ee6d6e/attachment.png>