[Eril-l] [EXTERNAL] RE: Sage Premier outage

[Kathleen Juliano]

I had this issue last week,  and after contacting whatever email addresses
I had, they asked for our ezproxy IP, and now it's fixed.  Apparently it
was a known issue,  that they did not announce.


On Tue, Jan 11, 2022 at 3:20 PM Paraham_Greg <parahamg at rhodes.edu> wrote:

> *From:* Paraham_Greg
> *Sent:* Tuesday, January 11, 2022 2:19 PM
> *To:* Kristin Hughes Rogers <kerogers at olemiss.edu>
> *Subject:* RE: [EXTERNAL] RE: Sage Premier outage
>
>
>
> Hi Kristin,
>
>
>
> We’re pointing to https://journals.sagepub.com as well.
>
> I have the latest stanza, and restarted EZproxy.
>
>
>
> Thanks for your reply.
>
>
>
> -Greg
>
>
>
> *From:* Kristin Hughes Rogers <kerogers at olemiss.edu>
> *Sent:* Tuesday, January 11, 2022 1:58 PM
> *To:* Paraham_Greg <parahamg at rhodes.edu>
> *Subject:* [EXTERNAL] RE: Sage Premier outage
>
>
>
> Hi Greg,
>
>
>
> What URL are you pointing users to when you get this error? I just tested
> our access using https://journals.sagepub.com using our proxy and did not
> have any issues accessing. Is there a different URL you are using?
>
>
>
> Thanks,
>
> Kristin
>
>
>
> Kristin Rogers
>
> Electronic Resources & Discovery Librarian
>
> Associate Professor
>
> The University of Mississippi
>
> JD Williams Library
>
> 50 Galtney Lott Plz
>
> P.O. Box 1848
>
> University, MS 38677-1848
>
> U.S.A.
>
> O: +1-662-915-3409 | F: +1-662-915-6744
>
> kerogers at olemiss.edu | www.olemiss.edu
>
>
>
> 2021-2022 SELA Secretary
>
>
>
> [image: http://selaonline.org/sela/css/images/sela_logo.png]
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *
> Paraham_Greg
> *Sent:* Tuesday, January 11, 2022 1:55 PM
> *To:* 'eril-l at lists.eril-l.org' <eril-l at lists.eril-l.org>
> *Subject:* [Eril-l] Sage Premier outage
>
>
>
> [EXTERNAL]
>
>
>
> Hello,
>
>
>
> We’re unable to access SAGE Premier Journals from off-campus.
>
> After a check of our proxy configuration, I checked with SAGE support and
> there is an outage.
>
> I was told to check in 2-3 hours. A professor here said that she has been
> unable to access SAGE since 1/8/2022.
>
>
>
> Here’s the error message:
>
>
>
> This web property is not accessible via this address.
>
> DDoS protection by Cloudflare
>
> Ray ID: 6cc0b01dede38d58
>
>
>
> Our virtual machines are our backup, but has anyone else gotten reports
> about SAGE journals access?
>
>
>
> Thank you!
>
> -Greg
>
>
>
> *Gregory J. Paraham, *Electronic Resources Librarian
> Rhodes College Information Services
> 2000 North Parkway | Memphis, TN  38112
> 901-843-3793 | parahamg at rhodes.edu
>
>
>
>
>
>
> *This email was sent from a non-Rhodes email address. Please do not click
> links or open attachments unless you recognize the sender and are positive
> the content is safe.*
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>


-- 

<http://www.drew.edu/>
  *Kathy Juliano
<http://www.drew.edu/directory/?q=email:kjuliano&utm_source=FIL_Email_Footer&utm_medium=email&utm_campaign=FIL%2BEmail%2BFooter>*
 |
Collections and E-Resources Librarian |
Library
<http://www.drew.edu/library?utm_source=FIL_Email_Footer&utm_medium=email&utm_campaign=FIL%2BEmail%2BFooter>
| Drew University | 36 Madison Ave | Madison, NJ 07940
kjuliano at drew.edu
973-408-3478 <9734083478> | drew.edu
<http://www.drew.edu/?utm_source=FIL_Email_Footer&utm_medium=email&utm_campaign=FIL%2BEmail%2BFooter>
 | @DrewUniversity <https://twitter.com/DrewUniversity>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.eril-l.org/pipermail/eril-l-eril-l.org/attachments/20220111/13bb330a/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 4848 bytes
Desc: not available
URL: <http://lists.eril-l.org/pipermail/eril-l-eril-l.org/attachments/20220111/13bb330a/attachment.png>