[Eril-l] Proxy & Authentication Service - Latest Technology & Future Trends?
Elizabeth.Lorbeer at med.wmich.edu
Tue Jan 4 06:41:01 PST 2022
Hello ERIL Colleagues:
I hope this message finds you well
We're struggling a bit with remote access. I can't point a finger at one party - as all parties (librarian, link resolver, proxy service, vendor, and publisher) have a part in the breakdown. It's makes for complaints from our graduate students and faculty who general work remote and lowered our satisfaction scores for the library. In performing a root cause analysis of our issues, we're taking another look at our proxy service.
In your option, what is the best service on the library market today and in the long term (5 to 7 years)?
Is there a newer technology on the horizon? Is this as good as it is going to get for now? https://librarytechnology.org/document/8991
If there are other articles or web sites I can educate myself, let me know. I'm trying to tackle this issue so it's a bit better for all involved at our medical school.
Thank you for your help.
Elizabeth R. Lorbeer, EdM, MLS, AHIP-D
Chair, Department of the Medical Library
Library Director & Associate Professor
Teams/Email: Elizabeth.Lorbeer at med.wmich.edu<mailto:Elizabeth.Lorbeer at med.wmich.edu>
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