[Eril-l] Core webinar: Tips and Tricks for Difficult Conversations

[Core-CE Announce]

*Cross posted to multiple lists*

Core webinar: Tips and Tricks for Difficult Conversations

Date: Wednesday, December 8, 2021

All webinars are one hour in length and begin at 11 am Pacific, noon
Mountain, 1 pm Central, and 2 pm Eastern time.



This is the second session in a four-part series.  View the other sessions
in this series
<https://elearning.ala.org/local/catalog/view/product.php?productid=148>.

Description: Addressing performance or behavior problems can be stressful
for both parties, and how managers approach these meetings can positively
or negatively affect their outcomes. Learn how to have difficult
conversations with your staff members, covering everything from
interpersonal issues to termination discussions. Discover strategies for
making these meetings more productive, how to follow up and ensure
continual progress, how to encourage regular open communication with your
direct reports, and why addressing issues is necessary for the success of
your entire department.

Learning outcomes:

By the end of this webinar, participants will:

1. Learn strategies that improve the outcomes of difficult conversations
with their staff, covering everything from interpersonal issues all the way
to furlough and termination discussions;

2. Become more confident in initiating difficult conversations, directly
addressing issues in their departments, and creating open channels of
communication with their employees; and

3. Learn why having difficult conversations and addressing problems as they
arise is necessary for the health and success of their departments.

Who should attend?

The tips will be general enough to apply to a variety of management
situations, so everyone should be able to connect what they learn in this
presentation to their own experiences.

Presenters:

Diana Price has been working in libraries for over 15 years and is
currently the Central Library Manager for Alexandria Library. In her free
time, she enjoys knitting, dance, and indoor gardening.

Kevin Osborne, Library Director, Waynesboro Public Library, is an
elementary media specialist turned public library manager who ended up a
director.

*****************

Registration Fees:

Registration fees for single webinar:  Core Member $43; Non-member $59;
Group rate $129

Registration fees for webinar series:  Core Member $138; Non-member $189;
Group rate $413

For additional information and access to registration links, see:

https://elearning.ala.org/local/catalog/view/product.php?productid=148

Core webinars are recorded and registrants receive a link to the recording
shortly following the live event.

For questions about registration, contact ALA Registration by calling
1-800-545-2433 and press 5 or email registration at ala.org.

For all other questions or comments related to Core webinars, please
contact Core CE staff at corece at ala.org.

Posted on behalf of the Core Continuing Education Committee.
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