[Eril-l] [EXT]Re: The new degruyter.com is now live.

[Eugenia Beh]

Thank you so much for sharing, Laurie! We were having issues last week as
well but it didn't seem as widespread as it is now. I provided our
representative with our IPv6 address as I saw on the FAQ
<https://www.degruyter.com/cms/pages/faq> that that might help for
institutions using a VPN (fingers crossed!)

On Wed, Feb 10, 2021 at 6:20 PM Eagleson, Laurie E - (eagleson) <
eagleson at arizona.edu> wrote:

> Yes!! I’d been in contact with them since early last week, and we finally
> got access to our journals and ebooks restored yesterday. I don’t know for
> sure what the problem was, but I suspected that outdated or incomplete
> account information was migrated, since the De Gruyter pages were showing
> our Health Sciences Library at the upper right (and just one title under My
> Products) when accessed on campus or through proxy. Now, it shows
> University of Arizona Lib there and all of our entitlements.
>
> I was aware of one other library in Australia on the EZproxy listserv that
> had also lost access after the migration. In fact, it was their message
> that caused me to check and find we had the same problem. As of yesterday,
> they still did not have access. But since no one else mentioned having
> problems on that list, it is possible that only some libraries were
> affected.
>
>
>
> Laurie Eagleson
>
> Technical Services Librarian
>
> University of Arizona Libraries
>
> Tucson, AZ 85721  USA
>
>
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Eugenia
> Beh
> *Sent:* Wednesday, February 10, 2021 3:38 PM
> *To:* LibLicense-L Discussion Forum <LIBLICENSE-L at listserv.crl.edu>;
> eril-l at lists.eril-l.org
> *Subject:* [EXT]Re: [Eril-l] The new degruyter.com is now live.
>
>
>
> *External Email*
>
> Hello, did anyone else lose access to their titles with the new
> degruyter.com? At the MIT Libraries, we are unable to access any of our
> entitlements.
>
>
>
> Many thanks,
>
> Eugenia
>
>
>
> On Mon, Feb 8, 2021 at 9:49 PM LIBLICENSE <liblicense at gmail.com> wrote:
>
> From: "Nardozzi, Caitlyn" <Caitlyn.Nardozzi at degruyter.com>
>
> Date: Mon, 8 Feb 2021 15:06:29 +0000
>
> The new degruyter.com <https://www.degruyter.com/> is now live.
>
> Developed with users in mind, the new website offers;
>
>    - A fast, stable and secure digital research platform
>    - Seamless online access to scholarly research
>    - 600% faster and 100% secure platform thanks to cutting-edge
>    technology
>    - 100% availability of all licensed content
>
>
>
> *Important updates for administrators*
>
>    1. Managing your account
>
>
>    - The account management system is moving to Liblynx
>       <https://www.liblynx.com/> by Feb, 15
>       - COUNTER 4 and COUNTER 5 reports for 2019 and 2020, usages reports
>       from the new platform will be accessible in Liblynx
>       <https://www.liblynx.com/>
>       - SUSHI access details will change, so a new URL and API key has to
>       be set up by the administrators
>       - Current account administrators will receive an invitation from
>       Liblynx <https://www.liblynx.com/> after Feb, 15
>
>
>
>    1. Managing your content
>
>
>    - Librarian can review institution's entitlements under "My Products"
>       in the upper-right corner of degruyter.com
>       <https://www.degruyter.com/>
>
>
>    1. Managing your IP addresses
>
>
>    - The IP management for subscription has moved to The IP Registry
>       - Use of The IP Registry is free for libraries and will enable you
>       to manage IP addresses for all your subscriptions in one place and
>       broadcast changes with just one click to multiple publishers, including De
>       Gruyter
>       - To register or sign in with The IP Registry, visit
>       https://app.theipregistry.org/
>       <https://app.theipregistry.org/Account/Login>
>
>
>
> 4.       Managing the URLs
>
> ·         URLs for the different types of pages on degruyter.com has
> changed and redirects for all previously used URLs are in place so that
> access to content will be seamless
>
> ·         Where possible use DOI links in your catalog and listings to
> make sure that no changes are required
>
>
>
> More information can be found on our FAQ page
> <https://www.degruyter.com/cms/pages/faq>
>
>
>
> *February webinars: Introducing the new degruyter.com
> <http://degruyter.com>*
>
>
>
> Join us for an interactive session as we present the new website and its
> technical developments. Details and registration links will be posted
> shortly.
>
>
>
> *Contact information*
>
>
> If you have any questions about your account, please contact
> service at degruyter.com
> <service at degruyter.com?subject=Questions%20about%20new%20degruyter.com%20launch>
>
>
>
> *Caitlyn Nardozzi*
>
> Marketing Manager
>
> DE GRUYTER
>
> 121 High Street, Third Floor
>
> Boston, MA 02110, USA
>
> T 617-377-4393
>
>
>
> caitlyn.nardozzi at degruyter.com
>
> www.degruyter.com
>
>
>
> *Follow **@degruyter_lib* <https://twitter.com/degruyter_lib>* on
> Twitter *
>
>
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