[Eril-l] Acquisitions request systems?

[Crawford, Laurel]

Hi everyone,

I'm wondering about request systems for acquisitions, specifically for a high volume of monographs and other inexpensive one-time purchase requests.

The major ebook platforms have built-in this kind of functionality-end-users such as patrons or library employees can use the system to send requests to the Acquisitions department. However, I'm wanting a vendor-agnostic, platform-agnostic request system, one that could handle more than just monographs. I've worked with a few home-grown solutions in the distant past, but they each had their problems.

What are your libraries using today? I've been thinking about adapting a ticket system for this purpose-is it a good or bad idea? Any other ideas? Any articles to share? I'm having a difficult time searching the literature for this.

Thanks in advance!

Laurel Sammonds Crawford, MLIS
Head of Collection Development
University of North Texas Libraries
laurel.crawford at unt.edu<mailto:laurel.crawford at unt.edu>

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Pronouns<https://ied.unt.edu/pronouns>: she, her, and hers

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