[Eril-l] EBSCO "no results were found"

[Waters, Thomas]

Good morning, all:

A student reports that a link from WorldCat Discovery to an eBook on EBSCO
is returning an EBSCO “No results were found” error, and they’ve emailed a
screenshot to confirm their description of the problem. I provided a direct
link to the eBook without the Discovery linking syntax, but the student
reports the same behavior.

The EBSCO accession number that the student’s screenshot shows is “not
found” matches the accession number of the eBook they are attempting to
access. In addition, I’m having no problems with accessing the eBook
myself, either through Discovery or through direct linking.

Has anyone else encountered this type of problem and know where I might
look to fix it?

-- 
Thomas Waters, MA, MLIS
Technical Services Librarian
Assistant Professor
Trustee Library of Brenau University

500 Washington Street SE
Gainesville, GA 30501
770-718-5303
twaters1 at brenau.edu

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