[Eril-l] Are there timeout settings for WAM?
Beth M. Johns
bmjohns at SVSU.edu
Thu Apr 2 12:33:35 PDT 2020
I'm pretty sure it's ProQuest that's doing that during a certain time of extended inactivity. 30 minutes. https://support.proquest.com/articledetail?id=kA11W000000TjHVSA0
I don't know of any script, but it's a good idea!
Beth
Beth M. Johns, MLIS
E-Resources Librarian
Saginaw Valley State University
Melvin J. Zahnow Library
pronouns: she/her/hers
________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Harper, Cynthia <charper at vts.edu>
Sent: Thursday, April 2, 2020 2:21 PM
To: Sierra Users List <sierra at listserv.iii.com>; eril-l (eril-l at lists.eril-l.org) <eril-l at lists.eril-l.org>
Subject: [Eril-l] Are there timeout settings for WAM?
Hi all – Had a student report timeouts of her WAM connection after about 20 minutes when reading an EbookCentral ebook, accessing thrugh the WAM proxy. I read the same book successfully last night for half an hour, but the student was not clicking the page during that time while I was. She was writing during that time. I thought I’d try a Chrome script that clicked the page every 5 minutes (there must already be one?), but anyone know if we have. Now that I think of it, it’s Proquest that must be timing us out. Any ideas?
Cindy Harper
Electronic Services and Periodicals Librarian
Virginia Theological Seminary, Box 159
3737 Seminary Road
Alexandria, VA 22304
charper at vts.edu<mailto:charper at vts.edu>
(703)461-1794
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