[Eril-l] limiting Kanopy

Tue Mar 26 12:20:25 PDT 2019

I will just add to this thread stating we are in the same place.  One good thing that came out of our experience with movies "disappearing" is an invitation to meet with our film studies folks. Our electronic resources librarian and myself will meet, spending time listening to their film needs and how the library can continue to support them - and not necessarily with Kanopy!  They have become hooked and I'm looking forward to sharing with them how Kanopy isn't the be all, end all.  

We have also spent a fair amount of time educating our borrow counter staff and faculty on ways that the library is supporting users of film, as they are the ones getting the questions and flustered patrons who lost access to Kanopy. It's been great providing a learning opportunity for them.

I also want to share the frustration we have with the banner that goes across our Kanopy page - stating that "access is limited per your library's request."  We were disappointed that we couldn't customize that.

Rachelle

Rachelle M. McLain
Interim Collection Development Librarian
Renne Library - Montana State University, Bozeman
406.994.6549
rachelle.mclain at montana.edu

-----Original Message-----
From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Eric Elmore
Sent: Tuesday, March 26, 2019 11:55 AM
To: eril-l at lists.eril-l.org
Subject: Re: [Eril-l] limiting Kanopy

It's vulture capitalism at its' finest.  The entire point is to extract as much money from their customers as they can for as long as they can.  If you feel like a poor crippled wildebeest on the plains of Africa being stripped clean of every bit of your resources flesh, then the system is working as intended.  

Once enough of us cancel our dda programs and/or severely restrict our spending, they'll start talking with us about ways they can keep making money off of us.  So don't get frustrated fellow herdmembers, just cancel that dda program today:)

++++++++++++++++++++++++++++++++++++++
Eric Elmore                                                             |
Electronic Resources Coordinator                     |
The University of Texas at San Antonio            |
One UTSA Circle                                                     |
San Antonio, TX.  78249-0671                             |
(O)210-458-4916/(F)210-458-4577                    |
Eric.elmore at utsa.edu                                         |
++++++++++++++++++++++++++++++++++++++

-----Original Message-----
From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Kenneth D Rosenberg
Sent: Tuesday, March 26, 2019 8:40 AM
To: Ambi, Alison <aambi at mun.ca>; eril-l at lists.eril-l.org
Subject: Re: [Eril-l] limiting Kanopy

Hi Alison and All,

I have been following this discussion as we too are in the same boat as almost everyone in that the Kanopy model is just unsustainable and I feel that they are not very responsive.  It is interesting that a large number of Academic Institutions have the same experiences and complaints, but Kanopy does not seem to want to work with us.

This is why I find Alison's comment below very interesting.  You seem to be saying that Kanopy says that they can indeed give academic libraries the same access agreement that public libraries have, but they have decided they won't because of the student who might need a required video at 1am.  While I am not sure if this would actually save us money in the long run, what right is it of Kanopy to decide how we supply access to our population.  If there was a video that was required to view we would in some way purchase it to make it available, and if the student knows at the beginning of the semester they need to watch X,Y,Z for their class and they have 6 views per month then there is no problem.

The more I hear the more frustrated I become.

Thanks

Ken Rosenberg
Acquisitions Librarian
Queens College
Benjamin Rosenthal Library 201B
Queens, NY 11367

Tel: 718-997-3721  Fax: 718-997-3789
kenneth.rosenberg at qc.cuny.edu

-----Original Message-----
From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Ambi, Alison
Sent: Tuesday, March 19, 2019 5:42 PM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] limiting Kanopy

EXTERNAL EMAIL: please report suspicious content to the ITS Help Desk.

We too have just been forced by runaway expenses to start mediating our Kanopy purchases.

Kanopy explained that limiting by user was too problematic in an academic setting where students might be required to watch films for course assignments. It would be especially frustrating if a student was prevented from doing their homework at 1:00 AM because they had exceeded their Kanopy limit! In a public library setting where we can assume that most viewing is recreational these types of restrictions are more practical.

The Kanopy PDA sales model is clearly not sustainable for many libraries, and our current migration en masse to mediated purchasing is surely going to start hurting their bottom line. The mediated approach is not great either, and results in a significant drain on staff time. I hope they find a way to adjust their model so that we can all continue to provide this often unique content to our students and faculty!

Alison

Alison Ambi
Head, Collections Strategies
Memorial University of Newfoundland

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Mark Gooch
Sent: Friday, March 15, 2019 9:37 AM
To: Amy Lynn Fry <afry at bgsu.edu>; Eril-l at lists.eril-l.org
Subject: Re: [Eril-l] limiting Kanopy

I find the responses Amy received to be interesting.  Did they explain why they were able to load patron accounts for public libraries but not academic libraries?  I wouldn't expect the numbers to be much different.  I don't know the language they used but their lack of interest to create additional options in support of academic libraries says a lot.

So far (knock on wood) we have been able to continue with unmediated access.  We are spending about $1,500-$2,000 per month.  We have been able to accommodate this so far as we have reduced the number of DVDs we have purchased and we discovered an endowed fund we can use to also assist with these costs.  We did send out a communication to faculty and staff explaining the cost for Kanopy titles.  We had one faculty member respond how good the Kanopy collection was and she had planned to watch a number of films (for personal enjoyment) but wouldn't now that she was aware of the pricing.

Maybe this is a bit much but if Kanopy continues to be unwilling to better accommodate academic libraries, maybe we should all move to mediated access which could have some financial impact for them and send a message.
On 3/13/19 4:07 PM, Amy Lynn Fry wrote:
I was wondering if anyone out there had come up with a way to limit Kanopy use successfully. What did you do? How much did it make a difference to your spend?

Evidently, for public libraries, Kanopy loads all patron accounts and libraries can limit each person to a certain number of streams per month. I asked Kanopy about that at ER&L last week and they said there was no way that would be possible for academic libraries.

I also asked if they had thought about making ways for us to limit besides only by subject or provider, and they said no and that they weren't interested in creating additional options.

Without other good alternatives, we are planning to change our entire Kanopy profile to mediated after this semester and thereafter only approve license requests made by faculty and perhaps graduate students.

Has anyone else made this switch?

What about alternatives to Kanopy? The content and access are good and obviously filling a need in our user population, but Kanopy's business model is just not a good fit for our budget limits. Is there another service that could be a substitute?

Amy Fry
Associate Professor, E-resources Librarian Jerome Library Bowling Green, OH 43403 afry at bgsu.edu<mailto:afry at bgsu.edu>
email is the best way to reach me

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