[Eril-l] For PubMed / NCBI: Has your OpenURL Resolver Link Button (OutsideTool) disappeared

[Melissa Belvadi]

Last evening I got this reply from NLM Support about it:

Earlier today we experienced an issue displaying link resolvers in PubMed.
The problem should now be resolved. If you are still having trouble, please
clear your cache and cookies and try again. If the problem persists, please
let me know.

Regards,

Sarah Helson
U.S. National Library of Medicine

Melissa Belvadi
Collections Librarian
University of Prince Edward Island
mbelvadi at upei.ca 902-566-0581
my public calendar
<http://www.google.com/calendar/embed?src=mbelvadi%40upei.ca&ctz=America/Halifax&mode=week>
Make an appointment <https://mbelvadi.youcanbook.me/>




On Wed, Sep 12, 2018 at 1:53 PM Sunshine Carter <scarter at umn.edu> wrote:

> It was reported that our button went missing yesterday. We observed the
> problem but today the button is back.
> SJC
>
> --
> Sunshine J. Carter
> Electronic Resources Librarian & ERM Unit Manager
> University of Minnesota Libraries
> 309 19th Avenue S.
> Minneapolis, MN 55455
> Tel: 612-625-5615
> scarter at umn.edu
>
> On Wed, Sep 12, 2018 at 11:25 AM, Sara Colglazier <scolglaz at mtholyoke.edu>
> wrote:
>
>> Hello all, again!
>> Thank you all  who have replied .... sounds like some of us have a
>> gone-button, others not ... and that it is an intermittent recurring
>> problem.
>> Cross fingers all will be well again soon!
>> Thanks, Sara
>>
>> On Wed, Sep 12, 2018 at 12:14 PM, Sara Colglazier <scolglaz at mtholyoke.edu
>> > wrote:
>>
>>> Hello All!
>>>
>>> Is it just us, or has your OpenURL Resolver Link Button (OutsideTool)
>>> disappeared in PubMed as well?
>>> We know ours was there yesterday, but no longer!
>>>
>>> Thanks,
>>> Sara
>>>
>>> --
>>> Sara Colglazier
>>> Electronic Resources Management and Discovery Services Librarian
>>> Discovery and Access: Discovery Services, Rm. 432
>>> Library, Information, & Technology Services
>>> Mount Holyoke College
>>> 50 College Street
>>> South Hadley, MA 01075
>>> T: 413-538-2437
>>>
>>
>>
>>
>> --
>> Sara Colglazier
>> Electronic Resources Management and Discovery Services Librarian
>> Discovery and Access: Discovery Services, Rm. 432
>> Library, Information, & Technology Services
>> Mount Holyoke College
>> 50 College Street
>> South Hadley, MA 01075
>> T: 413-538-2437
>>
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