[Eril-l] [External] Re: Fwd: Infobase (Films on Demand) Service Advisory
Trisha Burr
tburr at macalester.edu
Mon Oct 15 07:47:24 PDT 2018
It's now working!
I talked to support, others should try again.
It should be working for everyone now.
Thanks!
On Mon, Oct 15, 2018 at 9:21 AM Allison Martel <
amartel5 at springfieldcollege.edu> wrote:
> FoD is working here, though the Admin portal is still down.
>
> Alli
>
> On Mon, Oct 15, 2018 at 10:18 AM Peri, Nina M. <nperi at fairfield.edu>
> wrote:
>
>> It is working here as well.
>>
>>
>>
>> Thanks,
>>
>> Nina
>>
>>
>>
>> Nina Peri, MSLS
>>
>> Collection Development Librarian for Licensed Resources
>>
>> Project Coordinator, DigitalCommons at Fairfield
>>
>> *Fairfield University, DiMenna-Nyselius Library*
>>
>> nperi at fairfield.edu
>>
>> 203-254-4000 ext. 2039
>>
>> *Learn more about DigitalCommons at Fairfield **here*
>> <http://librarybestbets.fairfield.edu/digitalcommons>
>>
>>
>>
>>
>>
>> *From:* Eril-l [mailto:eril-l-bounces at lists.eril-l.org] *On Behalf Of *Wentz,
>> Erin
>> *Sent:* Monday, October 15, 2018 9:55 AM
>> *To:* 'Beth M. Johns' <bmjohns at SVSU.edu>; Trisha Burr <
>> tburr at macalester.edu>; Melissa Belvadi <mbelvadi at upei.ca>
>> *Cc:* eril-l at lists.eril-l.org
>> *Subject:* [External] Re: [Eril-l] Fwd: Infobase (Films on Demand)
>> Service Advisory
>>
>>
>>
>> It is working for us this morning.
>>
>>
>>
>> Thanks,
>>
>>
>>
>> Erin
>>
>>
>>
>> *From:* Eril-l [mailto:eril-l-bounces at lists.eril-l.org
>> <eril-l-bounces at lists.eril-l.org>] *On Behalf Of *Beth M. Johns
>> *Sent:* Monday, October 15, 2018 9:45 AM
>> *To:* Trisha Burr <tburr at macalester.edu>; Melissa Belvadi <
>> mbelvadi at upei.ca>
>> *Cc:* eril-l at lists.eril-l.org
>> *Subject:* Re: [Eril-l] Fwd: Infobase (Films on Demand) Service Advisory
>>
>>
>>
>> No access here. "HTTP Error 503. The service is unavailable."
>>
>>
>>
>> Beth M. Johns, MLIS
>>
>> E-Resources Librarian
>>
>> Saginaw Valley State University
>>
>> Melvin J. Zahnow Library
>>
>>
>> ------------------------------
>>
>> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Trisha
>> Burr <tburr at macalester.edu>
>> *Sent:* Monday, October 15, 2018 9:41 AM
>> *To:* Melissa Belvadi
>> *Cc:* eril-l at lists.eril-l.org
>> *Subject:* Re: [Eril-l] Fwd: Infobase (Films on Demand) Service Advisory
>>
>>
>>
>> Are folks still encountering issues with Films on Demand?
>>
>> It's still not working for us.
>>
>> Trisha
>>
>>
>>
>>
>>
>> On Wed, Oct 10, 2018 at 7:30 AM Melissa Belvadi <mbelvadi at upei.ca> wrote:
>>
>> For those reporting loss of access to Films on Demand, note the advisory
>> below.
>>
>> I can confirm that we also still don't have access as of 8:30am Eastern
>> time this morning.
>>
>> Melissa Belvadi
>>
>> Collections Librarian
>>
>> University of Prince Edward Island
>>
>> mbelvadi at upei.ca 902-566-0581
>>
>> my public calendar
>> <https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.google.com%2Fcalendar%2Fembed%3Fsrc%3Dmbelvadi%2540upei.ca%26ctz%3DAmerica%2FHalifax%26mode%3Dweek&data=02%7C01%7Cbmjohns%40svsu.edu%7C64e2463594db487c2df008d632a413a0%7C550f45ff3e8342a197d970ad8935b0c5%7C0%7C0%7C636752077617158417&sdata=BMmSbxj4ekXi8Hg4%2F3%2BcVXLbirrOd74OmEcSxCg%2FGSs%3D&reserved=0>
>>
>> Make an appointment
>> <https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmbelvadi.youcanbook.me%2F&data=02%7C01%7Cbmjohns%40svsu.edu%7C64e2463594db487c2df008d632a413a0%7C550f45ff3e8342a197d970ad8935b0c5%7C0%7C0%7C636752077617168426&sdata=JvzYqRAYkx8QYn3qLdoOL9Np353FjFD8OgBZNkos5WE%3D&reserved=0>
>>
>>
>>
>>
>>
>>
>>
>> ---------- Forwarded message ----------
>> From: *Infobase* <Email-Manager at email.infobaselearning.com>
>> Date: Tue, Oct 9, 2018 at 4:48 PM
>> Subject: Service Advisory
>> To: Melissa Belvadi <mbelvadi at upei.ca>
>>
>> We are working to restore service as soon as possible.
>>
>>
>> View this email as a web page.
>> <https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fclick1.email.infobaselearning.com%2FViewMessage.do%3Fm%3Dfhbdqssnj%26r%3Dnfpyykpyrp%26s%3Dkpftmwzwdfkmghgrfgmftlwrqpbtbrswvvg%26q%3D1539114479%26a%3Dview&data=02%7C01%7Cbmjohns%40svsu.edu%7C64e2463594db487c2df008d632a413a0%7C550f45ff3e8342a197d970ad8935b0c5%7C0%7C0%7C636752077617168426&sdata=1IiEJM9SQVI%2F77pHcmrfYeb8GRyMWh2XLv9lqawmXwM%3D&reserved=0>
>>
>>
>>
>>
>>
>>
>>
>>
>> [image: Infobase]
>> <https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fclick1.email.infobaselearning.com%2Fgnkwgsfslnqdghyhdknhgdnwcsdkpmjwjktsrrhygwkrwt_jmjrrnmrqmwbvjnbbttqn.html&data=02%7C01%7Cbmjohns%40svsu.edu%7C64e2463594db487c2df008d632a413a0%7C550f45ff3e8342a197d970ad8935b0c5%7C0%7C0%7C636752077617178431&sdata=27N1rNS2WntCYI0j2fRje5i8PxkOwM3zLP0viOO60yY%3D&reserved=0>
>>
>>
>>
>>
>>
>>
>>
>> STREAMING VIDEO, DATABASES + eBOOKS
>> <https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fclick1.email.infobaselearning.com%2Fslvjvwgwslftvdrdtcldvtljbwtchpzjzckwmmdrvjcmjs_jmjrrnmrqmwbvjnbbttqn.html&data=02%7C01%7Cbmjohns%40svsu.edu%7C64e2463594db487c2df008d632a413a0%7C550f45ff3e8342a197d970ad8935b0c5%7C0%7C0%7C636752077617178431&sdata=ZEFZLiCuNTWKHhHMGoKbeQBnaY2oHYfpAKtJTmChgvU%3D&reserved=0>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Facts On File / Chelsea House / Bloom’s / The World Almanac® /
>> Ferguson’s / Films On Demand / Learn360 / The Mailbox®
>> <https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fclick1.email.infobaselearning.com%2Fizhgvprpnzkwvfhfwbzfvwzgypwbqctgtbdpmmfhvgbmgz_jmjrrnmrqmwbvjnbbttqn.html&data=02%7C01%7Cbmjohns%40svsu.edu%7C64e2463594db487c2df008d632a413a0%7C550f45ff3e8342a197d970ad8935b0c5%7C0%7C0%7C636752077617188436&sdata=b0G12ewI9Fh%2FP7Tv2GRR%2FBtV5X3GOFJT7jJUjCHwo5g%3D&reserved=0>
>>
>>
>>
>>
>>
>> *SERVICE ADVISORY*
>>
>>
>>
>> Infobase sites are currently down. Our Technical Specialists are working
>> to resolve this issue and restore your service as quickly as possible.
>>
>> We sincerely apologize for any inconvenience that this may have caused
>> you and thank you for your patience and understanding.
>>
>>
>>
>> [image: Infobase]
>>
>>
>>
>> This email was sent by:
>> Infobase • 132 West 31st Street • New York, NY 10001, USA
>>
>> *Technical Support*
>> <Support at Infobase.com?Subject=Technical+Support+(WED209)> | *Unsubscribe*
>> <https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.email.infobaselearning.com%2FUnsub.do%3Fa%3Du%26e%3Dmbelvadi%2540upei.ca%26mid%3D102265%26sid%3D03BEB78D-3F2F-48F3-801B-4C9A0A46B55F%26rid%3D2296276&data=02%7C01%7Cbmjohns%40svsu.edu%7C64e2463594db487c2df008d632a413a0%7C550f45ff3e8342a197d970ad8935b0c5%7C0%7C0%7C636752077617188436&sdata=M4Rl8m43818flEwha3qaGvI6MJBWuR4%2F3SUsUOKLQ0Q%3D&reserved=0>
>>
>> WED209
>>
>>
>>
>>
>>
>>
>> Link
>> <https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fclick1.email.infobaselearning.com%2Fdcsghzbzdskfhnpnfrsnhfsgtzfrwjlglrmzccnphgrctt_jmjrrnmrqmwbvjnbbttqn.html%3Fa%3D03BEB78D-3F2F-48F3-801B-4C9A0A46B55F%26b%3Dnfpyykpyrp&data=02%7C01%7Cbmjohns%40svsu.edu%7C64e2463594db487c2df008d632a413a0%7C550f45ff3e8342a197d970ad8935b0c5%7C0%7C0%7C636752077617208450&sdata=PVimZX5kONG7hKlrWsr96x9hug2rKrWoQCpmGxv1988%3D&reserved=0>
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>>
>>
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>>
>>
>>
>>
>> --
>>
>> *Trisha Burr*
>>
>> Electronic Resources Librarian
>>
>> DeWitt Wallace Library
>>
>> 651-696-6749 | tburr at macalester.edu
>>
>> 1600 Grand Avenue
>>
>> Saint Paul, MN 55105 USA
>>
>>
>>
>> [image: mac-sec-horizontal-logo-150w.jpg]
>>
>>
>>
>>
>>
>>
>>
>> Erin Wentz
>> *Electronic Resources Librarian, Assistant Professor*
>> Library and Learning Resources
>> *MCPHS University*
>> 179 Longwood Avenue | Boston MA 02115
>> erin.wentz at mcphs.edu
>> _______________________________________________
>> Eril-l mailing list
>> Eril-l at lists.eril-l.org
>> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>>
>
>
> --
>
> Allison Martel | Digital Technologies Librarian
>
> Springfield College
> Office of Library Services
>
> 263 Alden Street
> Springfield, MA 01109
>
> springfield.edu <http://www.springfield.edu> | p: (413) 748-3360
> amartel5 at springfieldcollege.edu
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>
--
Trisha Burr
Electronic Resources Librarian
DeWitt Wallace Library
651-696-6749 | tburr at macalester.edu
1600 Grand Avenue
Saint Paul, MN 55105 USA
[image: mac-sec-horizontal-logo-150w.jpg]
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