[Eril-l] Staff Hours per E-Resource Title

Thu Oct 4 10:07:12 PDT 2018

I agree that this depends on your institution. It also depends (despite
TERMS and other protocols) on how your institution defines "electronic
resources" and what is currently expected from your position. For example,
here, I work with all electronic resources but not ebooks (although I have
some ebook packages that are subscriptions not purchases) and not streaming
media. We have also split out things like proxy management to the Systems
Librarian and usage statistics gathering to another librarian. Does
e-resources include ejournals single subscriptions and packages? Does it
include management of a Knowledgebase and/or Discovery service? Do you have
Acquisitions help for processing invoices? Do you do all troubleshooting?
etc.

Hopefully some of the suggested articles (which I would like to read!) will
help define your role (and what might be missing) so that you can make a
case without actually quantifying by resource which I think would be hard.

Judith

-- 
Judith Nagata
Content Strategist
Dinand Library
College of the Holy Cross
Worcester, MA 01610
p: 508-793-2639
e: jnagata at holycross.edu

On Mon, Sep 24, 2018 at 12:23 PM Angela Galvan <angela_galvan at brown.edu>
wrote:

> A study or guideline for something like this would be wonderful but
> ultimately limited by the systems and practices in place at each
> institution, and it would shift depending on the time of year. I manage a
> huge volume of resources but have far fewer staff devoted to the task than
> our peer institutions. I might look at peers and go from there if you're
> being asked for that kind of deliverable, and I would offer the caveat that
> this data was a snapshot and not a comprehensive measure.
>
> That said, having been an "only" at many points in my career, I might
> start with illustrating the complexity of electronic resources management
> and go from there. One framework for starting to look at things your
> institution will quantify is through whatever version of their strategic
> plan is in operation, combined with the things you value (and can measure)
> about your work. For example, if you value a high service orientation and
> responsiveness you could look at problem resolution, email response volume,
> or similar metrics.
>
> Some suggestions:
>
> Singley, E., & Natches, J. (2017). Finding the gaps: A survey of
> electronic resource management in Alma, Sierra, and WMS. Journal of
> Electronic Resources Librarianship, 29(2), 71-83
> Blake, K., & Collins, M. (2010). Controlling chaos: management of
> electronic journal holdings in an academic library environment. Serials
> Review, 36(4), 242-250.
> There's also Heather Wilson's piece in Against The Grain, Optimizing an
> Octopus: A Look at the Current State of Electronic Resources Management and
> New Developments in the CORAL ERM System .
>
> If anyone would like copies of these or want to talk through a framework,
> feel free to contact me off-list.
>
> Angela Galvan
> Eresources Manager
> Brown University Library
> asgalvan at brown.edu
>
>
> On Mon, Sep 24, 2018 at 12:10 PM Flanders, Jo <jlflanders at stcloudstate.edu>
> wrote:
>
>> I too would be interested in this, if anyone has anything to share.
>>
>> Thanks
>>
>> Jo
>>
>>
>>
>> *From:* Eril-l [mailto:eril-l-bounces at lists.eril-l.org] *On Behalf Of *Brandon
>> Holst
>> *Sent:* Monday, September 24, 2018 11:08 AM
>> *To:* Holly.Spindler at cchmc.org
>> *Cc:* eril-l at lists.eril-l.org
>> *Subject:* Re: [Eril-l] Staff Hours per E-Resource Title
>>
>>
>>
>> Hello,
>>
>>
>>
>> I would also love to have this information being the only electronic
>> resource librarian at Idaho State University.
>>
>>
>>
>> On Mon, Sep 24, 2018 at 8:51 AM Spindler, Holly <Holly.Spindler at cchmc.org>
>> wrote:
>>
>> Hello All,
>>
>>
>>
>> I’ve been asked by my organization to “quantify my work” as a solo
>> electronic resources librarian.
>>
>> While I understand that the world of managing e-resources is complicated
>> and varies based on institution, I was hoping to find an article, study,
>> etc. that might list the average hours spent by staff, per e-resource
>> title, on managing (the entire lifecycle) an e-resource.  Perhaps something
>> like, in a library with 10,000 e-resource titles X amount of staff hours
>> are used to manage those titles each week.  Or, on average, one e-resource
>> title takes X amount of staff hours to manage during its time as part of
>> the library collection- beginning to end.  Or even a breakdown of how much
>> average time is spent on the various aspects of  e-resources management
>> e.g. hours spent on selection, acquiring, providing access/maintenance,
>> troubleshooting, usage statistics, etc.
>>
>> I’ve spent quite some time searching for this information myself- but
>> have come up empty in the resources available to me.
>>
>> If anyone knows of any articles that might include some of this type of
>> information, or even a standard that your library has for these numbers-
>> I’d VERY much appreciate learning about them!
>>
>>
>>
>> Thanks,
>>
>> Holly
>>
>>
>>
>> *Holly Spindler, MLIS*
>> *Resource Management Librarian*
>> *Pratt Research Library*
>>
>> *Cincinnati Children's*
>> 3333 Burnet Avenue, Cincinnati, OH 45229
>>
>>
>>
>>
>>
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>>
>>
>>
>>
>> --
>>
>> *Brandon Holst*
>>
>> Electronic Resources Librarian
>>
>>
>>
>> Eli M. Oboler Library
>>
>> Idaho State University
>>
>> 850 S. 9th Ave., Stop 8089
>>
>> Pocatello, ID  83209
>>
>>
>>
>> h <hardtani at isu.edu>olsbran at isu.edu
>>
>> 208-282-4325
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