<div dir="ltr">I agree that this depends on your institution. It also depends (despite TERMS and other protocols) on how your institution defines "electronic resources" and what is currently expected from your position. For example, here, I work with all electronic resources but not ebooks (although I have some ebook packages that are subscriptions not purchases) and not streaming media. We have also split out things like proxy management to the Systems Librarian and usage statistics gathering to another librarian. Does e-resources include ejournals single subscriptions and packages? Does it include management of a Knowledgebase and/or Discovery service? Do you have Acquisitions help for processing invoices? Do you do all troubleshooting? etc.<div><br></div><div>Hopefully some of the suggested articles (which I would like to read!) will help define your role (and what might be missing) so that you can make a case without actually quantifying by resource which I think would be hard.</div><div><br></div><div>Judith</div><div><br></div><div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr">Judith Nagata<div>Content Strategist</div><div>Dinand Library</div><div>College of the Holy Cross</div><div>Worcester, MA 01610</div><div>p: 508-793-2639</div><div>e: <a href="mailto:jnagata@holycross.edu" target="_blank">jnagata@holycross.edu</a></div></div></div></div></div><div><br></div><br><div class="gmail_quote"><div dir="ltr">On Mon, Sep 24, 2018 at 12:23 PM Angela Galvan <<a href="mailto:angela_galvan@brown.edu">angela_galvan@brown.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div dir="ltr"><div>A study or guideline for something like this would be wonderful but ultimately limited by the systems and practices in place at each institution, and it would shift depending on the time of year. I manage a huge volume of resources but have far fewer staff devoted to the task than our peer institutions. I might look at peers and go from there if you're being asked for that kind of deliverable, and I would offer the caveat that this data was a snapshot and not a comprehensive measure. </div><div><br></div><div>That said, having been an "only" at many points in my career, I might start with illustrating the complexity of electronic resources management and go from there. One framework for starting to look at things your institution will quantify is through whatever version of their strategic plan is in operation, combined with the things you value (and can measure) about your work. For example, if you value a high service orientation and responsiveness you could look at problem resolution, email response volume, or similar metrics. </div><div><br></div><div>Some suggestions: <br><br>Singley, E., & Natches, J. (2017). Finding the gaps: A survey of electronic resource management in Alma, Sierra, and WMS. Journal of Electronic Resources Librarianship, 29(2), 71-83<br>Blake, K., & Collins, M. (2010). Controlling chaos: management of electronic journal holdings in an academic library environment. Serials Review, 36(4), 242-250.<br>There's also Heather Wilson's piece in Against The Grain, Optimizing an Octopus: A Look at the Current State of Electronic Resources Management and New Developments in the CORAL ERM System . <br><br>If anyone would like copies of these or want to talk through a framework, feel free to contact me off-list. </div><div><br><div><div><div dir="ltr" class="m_-1052047827150392004gmail_signature"><div dir="ltr"><div><div dir="ltr">Angela Galvan<div>Eresources Manager</div><div>Brown University Library</div><div><a href="mailto:asgalvan@brown.edu" target="_blank">asgalvan@brown.edu</a></div></div></div></div></div></div><br></div></div></div></div><br><div class="gmail_quote"><div dir="ltr">On Mon, Sep 24, 2018 at 12:10 PM Flanders, Jo <<a href="mailto:jlflanders@stcloudstate.edu" target="_blank">jlflanders@stcloudstate.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">I too would be interested in this, if anyone has anything to share.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Thanks<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Jo<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l [mailto:<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Brandon Holst<br>
<b>Sent:</b> Monday, September 24, 2018 11:08 AM<br>
<b>To:</b> <a href="mailto:Holly.Spindler@cchmc.org" target="_blank">Holly.Spindler@cchmc.org</a><br>
<b>Cc:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Staff Hours per E-Resource Title<u></u><u></u></span></p>
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<p class="MsoNormal">Hello,<u></u><u></u></p>
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<p class="MsoNormal">I would also love to have this information being the only electronic resource librarian at Idaho State University.<u></u><u></u></p>
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<p class="MsoNormal">On Mon, Sep 24, 2018 at 8:51 AM Spindler, Holly <<a href="mailto:Holly.Spindler@cchmc.org" target="_blank">Holly.Spindler@cchmc.org</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">Hello All,<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">I’ve been asked by my organization to “quantify my work” as a solo electronic resources librarian.<u></u><u></u></p>
<p class="MsoNormal">While I understand that the world of managing e-resources is complicated and varies based on institution, I was hoping to find an article, study, etc. that might list the average
hours spent by staff, per e-resource title, on managing (the entire lifecycle) an e-resource. Perhaps something like, in a library with 10,000 e-resource titles X amount of staff hours are used to manage those titles each week. Or, on average, one e-resource
title takes X amount of staff hours to manage during its time as part of the library collection- beginning to end. Or even a breakdown of how much average time is spent on the various aspects of e-resources management e.g. hours spent on selection, acquiring,
providing access/maintenance, troubleshooting, usage statistics, etc.<u></u><u></u></p>
<p class="MsoNormal">I’ve spent quite some time searching for this information myself- but have come up empty in the resources available to me.<u></u><u></u></p>
<p class="MsoNormal">If anyone knows of any articles that might include some of this type of information, or even a standard that your library has for these numbers- I’d VERY much appreciate learning
about them!<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Thanks,<u></u><u></u></p>
<p class="MsoNormal">Holly<u></u><u></u></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#00aac8">Holly Spindler, MLIS</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#00aac8"><br>
<i>Resource Management Librarian</i><br>
<i>Pratt Research Library</i> </span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#565a5c">Cincinnati Children's</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#565a5c"><br>
3333 Burnet Avenue, Cincinnati, OH 45229 </span><u></u><u></u></p>
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<p class="MsoNormal">_______________________________________________<br>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">-- <u></u><u></u></p>
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<p class="MsoNormal"><b><i><span style="font-size:9.5pt">Brandon Holst</span></i></b><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">Electronic Resources Librarian<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">Eli M. Oboler Library<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">Idaho State University<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">850 S. 9th Ave., Stop 8089<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">Pocatello, ID 83209<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><a href="mailto:hardtani@isu.edu" target="_blank"><span style="color:#1155cc">h</span></a><a href="mailto:olsbran@isu.edu" target="_blank">olsbran@isu.edu</a><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">208-282-4325<u></u><u></u></span></p>
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