[Eril-l] EBSCOHost research databases and admin are down was (RE: EBSCOHost databases down?)

[Diane Westerfield]

Thanks for the very quick off-list replies! And I now see that I need to sign up for those EBSCO system status alerts.

Diane Westerfield, Electronic Resources & Serials Librarian
Tutt Library, Colorado College
diane.westerfield at coloradocollege.edu<mailto:diane.westerfield at coloradocollege.edu>
(719) 389-6661



From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Diane Westerfield
Sent: Thursday, November 08, 2018 12:21 PM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] EBSCOHost databases down?

Hi,

We suddenly noticed our EBSCOHost databases aren't working (via proxy and via direct URL), which is rare for us. Anybody else getting this message?


[*]     We are unable to validate your login credentials. Please contact your institution for assistance. Please note, Referring URL authentication may have been prevented by antivirus or privacy control software. [Authentication Error Code 103]

I tried calling EBSCO but the line was busy, so I emailed a ticket in. I wanted to make sure this is on EBSCO's side, and not some odd firewall problem that is local to my campus.

Thanks,

Diane Westerfield, Electronic Resources & Serials Librarian
Tutt Library, Colorado College
diane.westerfield at coloradocollege.edu<mailto:diane.westerfield at coloradocollege.edu>
(719) 389-6661


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