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<p class="MsoNormal">Thanks for the very quick off-list replies! And I now see that I need to sign up for those EBSCO system status alerts.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Diane Westerfield, Electronic Resources & Serials Librarian<o:p></o:p></p>
<p class="MsoNormal">Tutt Library, Colorado College<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:diane.westerfield@coloradocollege.edu"><span style="color:blue">diane.westerfield@coloradocollege.edu</span></a><o:p></o:p></p>
<p class="MsoNormal">(719) 389-6661<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Diane Westerfield<br>
<b>Sent:</b> Thursday, November 08, 2018 12:21 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] EBSCOHost databases down?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We suddenly noticed our EBSCOHost databases aren’t working (via proxy and via direct URL), which is rare for us. Anybody else getting this message?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span class="error"><span style="font-family:Symbol"><span style="mso-list:Ignore"><img width="15" height="15" src="cid:image001.gif@01D4775D.F2B5C690" alt="*"><span style="font:7.0pt "Times New Roman"">
</span></span></span></span><![endif]><span class="error">We are unable to validate your login credentials. Please contact your institution for assistance. Please note, Referring URL authentication may have been prevented by antivirus or privacy control software.
[Authentication Error Code 103]<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I tried calling EBSCO but the line was busy, so I emailed a ticket in. I wanted to make sure this is on EBSCO’s side, and not some odd firewall problem that is local to my campus.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Diane Westerfield, Electronic Resources & Serials Librarian<o:p></o:p></p>
<p class="MsoNormal">Tutt Library, Colorado College<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:diane.westerfield@coloradocollege.edu">diane.westerfield@coloradocollege.edu</a><o:p></o:p></p>
<p class="MsoNormal">(719) 389-6661<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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