[Eril-l] Is Wiley Online Library accessible to you?

Sun Jan 21 09:42:16 PST 2018

We are no longer seeing any error messages, and links are resolving properly. *whew*

Here's hoping Wiley can handle this a little better in the future...

CPT Courtney R. McAllister, MA, MLIS | Electronic Resources Librarian
Daniel Library<http://library.citadel.edu/home> | The Citadel<http://www.citadel.edu/root/>
171 Moultrie Street, Charleston, SC 29409
Office: (843)953-2570 | cmcallis at citadel.edu<mailto:cmcallis at citadel.edu>

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________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Jenifer Holman <holman at hope.edu>
Sent: Sunday, January 21, 2018 10:55 AM
To: Theresa Borchert
Cc: eril-l; Serials in Libraries Discussion Forum
Subject: Re: [Eril-l] Is Wiley Online Library accessible to you?

Article level linking just came back for us!  I will be letting my Wiley rep know that this outage was not handled well!

Thanks to all to shared that the site was down.

Jen Holman

~~~~~~~~~~~~~~~
Jenifer Holman
Electronic Resources Librarian
Van Wylen Library, Hope College
53 Graves Place
Holland, MI 49423

phone: 616-395-7793
email: holman at hope.edu<mailto:holman at hope.edu>

On Sun, Jan 21, 2018 at 9:58 AM, Theresa Borchert <borchert at cord.edu<mailto:borchert at cord.edu>> wrote:
This is the message we are gettin 8:42am today, for Wiley, accessing content level. The may page and searching seem to work.

The first search I did brought German language content to the top. I have not seen this before. And the items marked as free opened right away but were very fuzzy unable to read. When I clicked on the HTML I got a 503 error message.
Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 503 Service Temporarily Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

Theresa Borchert, Electronic Resources Librarian
Concordia College
Moorhead, MN
________________________________
From: Eril-l [eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>] on behalf of Dominic Benson [Dominic.Benson at brunel.ac.uk<mailto:Dominic.Benson at brunel.ac.uk>]
Sent: Sunday, January 21, 2018 12:56 AM
To: Steve Oberg; Serials in Libraries Discussion Forum; eril-l
Subject: Re: [Eril-l] Is Wiley Online Library accessible to you?

Still seeing technical issues like:

Oops! You Encountered the Following Error:
Error in page rendering

Error obtaining database connection OLAboutCDADS java.sql.SQLException : javax.resource.ResourceException: IJ000453: Unable to get managed connection for java:/OLAboutCDADS

Kind regards,

Dom Benson

Analytics & Discovery Officer

Library, Information Services, Brunel University London | T +44(0)1895 266143<tel:+44%201895%20266143>

________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> on behalf of Steve Oberg <steve.oberg at wheaton.edu<mailto:steve.oberg at wheaton.edu>>
Sent: 20 January 2018 19:50:32
To: Serials in Libraries Discussion Forum; eril-l
Subject: [Eril-l] Is Wiley Online Library accessible to you?

It’s the weekend but hopefully someone out there is able to respond. Is Wiley Online Library accessible to you? When I try accessing it, I get a webpage with the message, “Wiley Online Library is currently unavailable while we conduct essential maintenance.” I’m wondering what might be going on as it appears that this has been the case for several hours, back to at least 8a this morning CST.

Steve

Steve Oberg

Assistant Professor and Group Leader for Resource Description and Digital Initiatives

Buswell Library, Wheaton College (IL)

+1 (630) 752-5852<tel:(630)%20752-5852>

President, NASIG<http://www.nasig.org/>

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