<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"><!-- P {margin-top:0;margin-bottom:0;} --></style>
</head>
<body dir="ltr">
<div id="divtagdefaultwrapper" style="font-size:12pt;color:#000000;font-family:Calibri,Helvetica,sans-serif;" dir="ltr">
<p style="margin-top:0;margin-bottom:0">We are no longer seeing any error messages, and links are resolving properly. *whew*</p>
<p style="margin-top:0;margin-bottom:0">Here's hoping Wiley can handle this a little better in the future...</p>
<p style="margin-top:0;margin-bottom:0"><br>
</p>
<p style="margin-top:0;margin-bottom:0"><br>
</p>
<div id="Signature"><style type="text/css" style="display:none"> <!-- p {margin-top:0; margin-bottom:0} --> </style>
<div id="divtagdefaultwrapper" dir="ltr" style="font-size:12pt; color:rgb(0,0,0); background-color:rgb(255,255,255); font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols">
<p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt">CPT Courtney R. McAllister</span></b><span style="font-size:12.0pt">, MA, MLIS | Electronic Resources Librarian</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; color:#003263"><a href="http://library.citadel.edu/home" id="LPNoLP"><span style="color:#003263">Daniel Library</span></a> |
<a href="http://www.citadel.edu/root/" id="LPNoLP"><span style="color:#003263">The Citadel</span></a></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">171 Moultrie Street, Charleston, SC 29409</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Office: (843)953-2570 | <a href="mailto:cmcallis@citadel.edu" id="LPNoLP">
<span style="color:windowtext">cmcallis@citadel.edu</span></a></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Follow Us: <a href="https://www.facebook.com/daniellibrary/" id="LPNoLP">
<span style="color:windowtext">Facebook</span></a> | <a href="https://twitter.com/AskTheDL?ref_src=twsrc%5Etfw" id="LPNoLP">
<span style="color:windowtext">Twitter</span></a> | <a href="https://instagram.com/daniellibrary/" id="LPNoLP">
<span style="color:windowtext">Instagram</span></a></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><img class="EmojiInsert" alt="1500475040591_PastedImage" style="" src="cid:89b88130-2c17-45a5-a397-5bf9f1bc5ff3"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"></span></p>
<p class="MsoNormal"> <span id="ms-rterangepaste-end"></span></p>
<br>
<p></p>
</div>
</div>
<br>
<br>
<div style="color: rgb(0, 0, 0);">
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Jenifer Holman <holman@hope.edu><br>
<b>Sent:</b> Sunday, January 21, 2018 10:55 AM<br>
<b>To:</b> Theresa Borchert<br>
<b>Cc:</b> eril-l; Serials in Libraries Discussion Forum<br>
<b>Subject:</b> Re: [Eril-l] Is Wiley Online Library accessible to you?</font>
<div> </div>
</div>
<div>
<div dir="ltr">
<div class="x_gmail_default" style="font-family:trebuchet ms,sans-serif">Article level linking just came back for us! I will be letting my Wiley rep know that this outage was not handled well!<br>
</div>
<div class="x_gmail_default" style="font-family:trebuchet ms,sans-serif"><br>
</div>
<div class="x_gmail_default" style="font-family:trebuchet ms,sans-serif">Thanks to all to shared that the site was down.</div>
<div class="x_gmail_default" style="font-family:trebuchet ms,sans-serif"><br>
</div>
<div class="x_gmail_default" style="font-family:trebuchet ms,sans-serif">Jen Holman</div>
</div>
<div class="x_gmail_extra"><br clear="all">
<div>
<div class="x_gmail_signature">
<div dir="ltr">
<div>
<div dir="ltr">
<div>
<div dir="ltr"><span style="color:rgb(80,0,80); text-transform:none; line-height:normal; text-indent:0px; letter-spacing:normal; font-family:"trebuchet ms",sans-serif; font-style:normal; font-variant:normal; font-weight:normal; word-spacing:0px; float:none; display:inline!important; white-space:normal; background-color:rgb(255,255,255)"><font color="#000000" size="2">~~~~~~~~~~~~~~~</font></span>
<div style="text-transform:none; line-height:normal; text-indent:0px; letter-spacing:normal; font-family:"trebuchet ms",sans-serif; font-style:normal; font-variant:normal; font-weight:normal; word-spacing:0px; white-space:normal; background-color:rgb(255,255,255)">
<font color="#000000" size="2">Jenifer Holman </font><font color="#000000" size="2"> <br>
Electronic Resources Librarian</font></div>
<div style="text-transform:none; line-height:normal; text-indent:0px; letter-spacing:normal; font-family:"trebuchet ms",sans-serif; font-style:normal; font-variant:normal; font-weight:normal; word-spacing:0px; white-space:normal; background-color:rgb(255,255,255)">
<font color="#000000" size="2">Van Wylen Library, Hope College<br>
</font></div>
<div style="text-transform:none; line-height:normal; text-indent:0px; letter-spacing:normal; font-family:"trebuchet ms",sans-serif; font-style:normal; font-variant:normal; font-weight:normal; word-spacing:0px; white-space:normal; background-color:rgb(255,255,255)">
<font color="#000000">53 Graves Place</font></div>
<div style="text-transform:none; line-height:normal; text-indent:0px; letter-spacing:normal; font-family:"trebuchet ms",sans-serif; font-style:normal; font-variant:normal; font-weight:normal; word-spacing:0px; white-space:normal; background-color:rgb(255,255,255)">
<font color="#000000"><font size="2">Holland, MI 49423</font></font><font size="2"></font></div>
<div style="text-transform:none; line-height:normal; text-indent:0px; letter-spacing:normal; font-family:"trebuchet ms",sans-serif; font-style:normal; font-variant:normal; font-weight:normal; word-spacing:0px; white-space:normal; background-color:rgb(255,255,255)">
<font size="2"><font color="#000000"><br>
phone:<span> </span></font></font><span style="color:rgb(0,0,0); font-size:small">616-395-7793</span></div>
<div style="text-transform:none; line-height:normal; text-indent:0px; letter-spacing:normal; font-family:"trebuchet ms",sans-serif; font-style:normal; font-variant:normal; font-weight:normal; word-spacing:0px; white-space:normal; background-color:rgb(255,255,255)">
<font size="2"><font color="#000000"><span></span></font></font><font color="#000000" size="2">email: </font><a href="mailto:holman@hope.edu" target="_blank" style="color:rgb(17,85,204)"><font color="#000000" size="2">holman@hope.edu</font></a></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<br>
<div class="x_gmail_quote">On Sun, Jan 21, 2018 at 9:58 AM, Theresa Borchert <span dir="ltr">
<<a href="mailto:borchert@cord.edu" target="_blank">borchert@cord.edu</a>></span> wrote:<br>
<blockquote class="x_gmail_quote" style="margin:0 0 0 .8ex; border-left:1px #ccc solid; padding-left:1ex">
<div dir="ltr">
<div style="direction:ltr; font-family:Tahoma; color:#000000; font-size:10pt">This is the message we are gettin 8:42am today, for Wiley, accessing content level. The may page and searching seem to work.
<div><br>
</div>
<div>The first search I did brought German language content to the top. I have not seen this before. And the items marked as free opened right away but were very fuzzy unable to read. When I clicked on the HTML I got a 503 error message.
<div>
<h1>Service Temporarily Unavailable</h1>
<p>The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.</p>
<p>Additionally, a 503 Service Temporarily Unavailable error was encountered while trying to use an ErrorDocument to handle the request.</p>
<p><br>
</p>
<p><br>
</p>
<div><br>
<div style="font-family:Tahoma; font-size:13px">
<div align="left">Theresa Borchert, Electronic Resources Librarian</div>
<div align="left">Concordia College</div>
<div align="left">Moorhead, MN</div>
<div><font size="2" face="Tahoma"></font></div>
</div>
</div>
<div style="font-family:Times New Roman; color:#000000; font-size:16px">
<hr>
<div id="x_m_6167942358897753731divRpF157950" style="direction:ltr"><font face="Tahoma" size="2" color="#000000"><b>From:</b> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.<wbr>org</a>] on behalf of Dominic
Benson [<a href="mailto:Dominic.Benson@brunel.ac.uk" target="_blank">Dominic.Benson@brunel.ac.uk</a>]<br>
<b>Sent:</b> Sunday, January 21, 2018 12:56 AM<br>
<b>To:</b> Steve Oberg; Serials in Libraries Discussion Forum; eril-l<br>
<b>Subject:</b> Re: [Eril-l] Is Wiley Online Library accessible to you?<br>
</font><br>
</div>
<div></div>
<div><span class="">
<div id="x_m_6167942358897753731divtagdefaultwrapper" dir="ltr" style="font-size:12pt; color:#000000; font-family:Arial,Helvetica,sans-serif">
<p style="margin-top:0; margin-bottom:0">Still seeing technical issues like:</p>
<p style="margin-top:0; margin-bottom:0"><br>
</p>
<p style="margin-top:0; margin-bottom:0"></p>
<h2>Oops! You Encountered the Following Error:</h2>
<h3>Error in page rendering</h3>
<p><i>Error obtaining database connection OLAboutCDADS java.sql.SQLException : javax.resource.<wbr>ResourceException: IJ000453: Unable to get managed connection for java:/OLAboutCDADS</i></p>
<br>
<p></p>
<p style="margin-top:0; margin-bottom:0"><br>
</p>
<div id="x_m_6167942358897753731Signature">
<div id="x_m_6167942358897753731divtagdefaultwrapper" dir="ltr" style="font-size:12pt; color:rgb(0,0,0); font-family:Arial,Helvetica,sans-serif,"EmojiFont","Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols">
<div style="font-family:Tahoma; font-size:13px"><font size="3" face="Arial"><br>
Kind regards,<br>
</font>
<p class="x_MsoNormal" style="text-autospace:none"><font size="3" face="Arial"><span style="color:rgb(0,50,91)"><b>Dom Benson</b></span></font></p>
<p class="x_MsoNormal" style="text-autospace:none"></p>
<p class="x_MsoNormal" style="text-autospace:none"><font size="3" face="Arial"><span style="color:rgb(0,50,91)">Analytics & Discovery Officer</span></font></p>
<p class="x_MsoNormal" style="text-autospace:none"><font size="3" face="Arial"><span style="color:rgb(0,50,91)">Library, Information Services, Brunel University London
</span><span style="color:rgb(190,15,52)">|</span><span style="color:rgb(0,50,91)">
</span><span style="color:rgb(190,15,52)">T</span><span style="color:rgb(31,73,125)">
</span><span style="color:rgb(0,50,91)"><a href="tel:+44%201895%20266143" value="+441895266143" target="_blank">+44(0)1895 266143</a></span></font></p>
<p></p>
</div>
</div>
</div>
</div>
<hr style="display:inline-block; width:98%">
<div id="x_m_6167942358897753731divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.<wbr>org</a>>
on behalf of Steve Oberg <<a href="mailto:steve.oberg@wheaton.edu" target="_blank">steve.oberg@wheaton.edu</a>><br>
<b>Sent:</b> 20 January 2018 19:50:32<br>
<b>To:</b> Serials in Libraries Discussion Forum; eril-l<br>
<b>Subject:</b> [Eril-l] Is Wiley Online Library accessible to you?</font>
<div> </div>
</div>
<div lang="EN-US" style="background-color:white">
<div class="x_m_6167942358897753731x_WordSection1">
<p class="x_m_6167942358897753731x_MsoNormal"><span style="font-size:11.0pt">It’s the weekend but hopefully someone out there is able to respond. Is Wiley Online Library accessible to you? When I try accessing it, I get a webpage with the message, “Wiley Online
Library is currently unavailable while we conduct essential maintenance.” I’m wondering what might be going on as it appears that this has been the case for several hours, back to at least 8a this morning CST.</span></p>
<p class="x_m_6167942358897753731x_MsoNormal"><span style="font-size:11.0pt"> </span></p>
<p class="x_m_6167942358897753731x_MsoNormal"><span style="font-size:11.0pt">Steve</span></p>
<p class="x_m_6167942358897753731x_MsoNormal"><span style="font-size:11.0pt"> </span></p>
<p class="x_m_6167942358897753731x_MsoNormal"><span style="font-size:11.0pt; color:black">Steve Oberg</span></p>
<p class="x_m_6167942358897753731x_MsoNormal"><span style="font-size:9.0pt; color:black">Assistant Professor and Group Leader for Resource Description and Digital Initiatives</span></p>
<p class="x_m_6167942358897753731x_MsoNormal"><span style="font-size:9.0pt; color:black">Buswell Library, Wheaton College (IL)</span></p>
<p class="x_m_6167942358897753731x_MsoNormal"><span style="font-size:9.0pt; color:black"><a href="tel:(630)%20752-5852" value="+16307525852" target="_blank">+1 (630) 752-5852</a></span></p>
<p class="x_m_6167942358897753731x_MsoNormal"><span style="font-size:9.0pt; color:black"> </span></p>
<p class="x_m_6167942358897753731x_MsoNormal"><span style="font-size:9.0pt; color:black">President,
<a href="http://www.nasig.org/" target="_blank"><span style="color:#0563c1">NASIG</span></a></span></p>
<p class="x_m_6167942358897753731x_MsoNormal"><span style="font-size:9.0pt"><img naturalheight="48" naturalwidth="175" id="x_m_6167942358897753731x__x0000_i1025" height="48" width="175" border="0" style="user-select: none;" tabindex="0" src="cid:image001.png@01D391F5.A4D16E00"></span><span style="font-size:11.0pt"></span></p>
<p class="x_m_6167942358897753731x_MsoNormal"><span style="font-size:11.0pt"> </span></p>
</div>
</div>
</span>***CAUTION: This email originated from an outside source. Do not click links or open attachments unless you know they are safe.***
</div>
</div>
</div>
</div>
</div>
</div>
<br>
______________________________<wbr>_________________<br>
Eril-l mailing list<br>
<a href="mailto:Eril-l@lists.eril-l.org">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" rel="noreferrer" target="_blank">http://lists.eril-l.org/<wbr>listinfo.cgi/eril-l-eril-l.org</a><br>
<br>
</blockquote>
</div>
<br>
</div>
</div>
</div>
</div>
</body>
</html>