[Eril-l] Usage Statistical Tool

[Christine Ryan]

We have been using the "next generation" product for 360 COUNTER, Intota Assessment.  Similar to Amy's experience at BGSU, it is not working for us.  We've given it several years to develop, but the quirks continue and the list of things we have to follow and fix manually has gotten out of hand in terms of personnel time devoted to problems.

Often, we don't know that stats are wrong until we look up individual title stats or delve into package stats on a title by title basis and happen to notice that something just looks wonky.   A recent example is a title whose stats were alternately zero one month and several hundred the next month.  From month to month.  In the same year.   

Perhaps there are scenarios where Intota Assessment works just fine.  Maybe an institution with smaller collection sizes?  I imagine Clemson's collection size/breadth is similar to BGSU (both research institutions with similar FTE).  

We used EBSCO's product when it first came out.  Unfortunately, that meant managing two knowledgebases (we are a traditional Serials Solutions-now-Intota library and did not wish to move to EBSCO EDS, OpenURL, etc.).  

We are looking at other options and will watch these responses closely.

Chris

*******************************************************************
Christine E. Ryan
Electronic Resources Librarian
Associate Librarian
Clemson University Libraries
Phone:  864.656.5175



-----Original Message-----
From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Amy Lynn Fry
Sent: Thursday, January 11, 2018 3:50 PM
To: Mueth, Sarah <mueths at uncw.edu>; Eduardo Gil <gile at mail.montclair.edu>; Eril-l at lists.eril-l.org
Subject: Re: [Eril-l] Usage Statistical Tool

We just purchased EBSCO's product. We liked RedLink a lot but their product didn't currently offer the right view of the stats for the decisions we need to make this semester. They are still developing it and are very responsive to suggestions, it just couldn't work on our timeline. We have tried to use 360 COUNTER and never got it to work for us. Springshare's product likewise didn't output the data we needed. We are in the process of implementing the EBSCO product.

Amy Fry
Associate Professor, E-resources Librarian Jerome Library Bowling Green, OH 43403 afry at bgsu.edu email is the best way to reach me


-----Original Message-----
From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Mueth, Sarah
Sent: Thursday, January 11, 2018 3:32 PM
To: Eduardo Gil <gile at mail.montclair.edu>; Eril-l at lists.eril-l.org
Subject: Re: [Eril-l] Usage Statistical Tool

We're in the exact same situation at UNCW. At my previous library we used 360 Counter from Serials Solutions, and then LibInsight from Springshare. 

Sarah 

-----Original Message-----
From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Eduardo Gil
Sent: Thursday, January 11, 2018 12:53 PM
To: Eril-l at lists.eril-l.org
Subject: [Eril-l] Usage Statistical Tool

Hi everyone a very healthy and happy 2018!  Need to see how some of you gather usage statistics for databases.  We are looking into Red Link. EBSCO has their usage consolidation tool.  I believe OCLC also has a tool.  For years I've been doing this manually exporting usage stats to an Excel spreadsheet.  More interested in number of searches and downloads.

Any suggestions.  Thank you and have a great year

Ed


--
Eduardo Gil
Head of the Periodicals Department
Harry A. Sprague Library
(973) 655-5286
gile at mail.montclair.edu@mail.montclair.edu
It's all here. Montclair State University.

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