[Eril-l] Anatomy.tv usage statistics discrepancy

[Tina Adams]

Hi Jon,

We subscribe and are not sure whether to believe our stats either. We used to have access via an Ovid portal but that is no longer the case and the Primal Pictures has sent me the Jan-Sept stats for 2017. They say there is no stats portal for me to access the stats myself. However, the "logins" for us are actually quite high. Our problem is that we are on an older version of Primal Pictures that uses Flash which is now basically not working on newer browsers so the flash video content is not working off-campus and is only kind of working on campus. Primal Pictures is trying to sell us the HTML5 "upgrade" but I too am leery of the validity of the reports. Do you have the Flash version of Primal Pictures? If so, could that be causing the decrease in your stats, if users have stopped using it because the videos aren't loading?

Best,
Tina

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Tina M. Adams
Electronic Resources Librarian, Assistant Professor
tmadams at wcu.edu<mailto:tmadams at wcu.edu>
828-227-3728
Hunter Library, Western Carolina University
Cullowhee, NC 28723

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Jonathan P Shank
Sent: Monday, October 9, 2017 1:38 PM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Anatomy.tv usage statistics discrepancy

Are there any other Anatomy.tv subscribers on here? We're seeing a huge discrepancy in our usage statistics from 2016 to 2017 (93% decrease). Curious if others saw anything similar, or the problem is somehow unique to our account.

Either way it makes me seriously question the validity of their reports. We subscribe direct through Primal Pictures.

Thanks,
Jon

Jonathan Shank, MLIS
Acquisitions & E-Resources Librarian
Northwestern University
Feinberg School of Medicine
Galter Health Sciences Library
303 East Chicago Avenue
Chicago, Illinois 60611
312.503.1201 office
@ShankLib<https://twitter.com/shanklib> twitter
j-shank at northwestern.edu<mailto:j-shank at northwestern.edu>
galter.northwestern.edu<https://galter.northwestern.edu/>
[Feinberg School of Medicine]

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