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<p class="MsoNormal"><span style="color:#1F497D">Hi Jon,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">We subscribe and are not sure whether to believe our stats either. We used to have access via an Ovid portal but that is no longer the case and the Primal Pictures has sent me the Jan-Sept stats for 2017. They
say there is no stats portal for me to access the stats myself. However, the “logins” for us are actually quite high. Our problem is that we are on an older version of Primal Pictures that uses Flash which is now basically not working on newer browsers so
the flash video content is not working off-campus and is only kind of working on campus. Primal Pictures is trying to sell us the HTML5 “upgrade” but I too am leery of the validity of the reports. Do you have the Flash version of Primal Pictures? If so, could
that be causing the decrease in your stats, if users have stopped using it because the videos aren’t loading?
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Best,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Tina<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Garamond",serif;color:#1F497D">~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Garamond",serif;color:#1F497D">Tina M. Adams<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Garamond",serif;color:#1F497D">Electronic Resources Librarian, Assistant Professor<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Garamond",serif;color:#1F497D"><a href="mailto:tmadams@wcu.edu">tmadams@wcu.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Garamond",serif;color:#1F497D">828-227-3728</span><span style="font-family:"Edwardian Script ITC";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#1F497D">Hunter Library, Western Carolina University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Garamond",serif;color:#1F497D">Cullowhee, NC 28723</span><span style="font-family:"Garamond",serif;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Jonathan P Shank<br>
<b>Sent:</b> Monday, October 9, 2017 1:38 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] Anatomy.tv usage statistics discrepancy<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Are there any other Anatomy.tv subscribers on here? We’re seeing a huge discrepancy in our usage statistics from 2016 to 2017 (93% decrease). Curious if others saw anything similar, or the problem is somehow unique to our account.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Either way it makes me seriously question the validity of their reports. We subscribe direct through Primal Pictures.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">Jon<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:14.4pt;background:white">
<b><span style="color:#54585A">Jonathan Shank, MLIS<br>
</span></b><span style="color:#54585A">Acquisitions & E-Resources Librarian<br>
Northwestern University<br>
Feinberg School of Medicine<br>
Galter Health Sciences Library<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:14.4pt;background:white">
<span style="color:#54585A">303 East Chicago Avenue<br>
Chicago, Illinois 60611<br>
312.503.1201 office<br>
@</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><a href="https://twitter.com/shanklib"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#514689;background:white">ShankLib</span></a>
</span><span style="color:#54585A">twitter<br>
</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><a href="mailto:j-shank@northwestern.edu"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#514689;background:white">j-shank@northwestern.edu</span></a></span><span style="color:#54585A"><br>
</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><a href="https://galter.northwestern.edu/"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#514689;background:white">galter.northwestern.edu</span></b></a></span><span style="color:#54585A"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:14.4pt;background:white">
<span style="font-size:12.0pt;color:#54585A"><img border="0" width="227" height="32" style="width:2.3645in;height:.3333in" id="Picture_x0020_1" src="cid:image001.png@01D3410D.025F32D0" alt="Feinberg School of Medicine"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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