[Eril-l] ScienceDirect issues

Bhatt, Anjana abhatt at fgcu.edu
Fri Oct 20 12:03:39 PDT 2017


Me too…following is what I am seeing when i authenticate for science direct from off campus.  I have reported the matter to Elsevier/Science Direct.


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0O }¡´‚≥—¶v¡úLTò#ìÂ(VmQPÒ9˘-;ªz}ÙSıS¡Fœò†>o› E⁄e–∂g÷‰*˛ˇˇË<¬0’



Thanks & Regards.
AB

Anjana  H. Bhatt
MSIRM, MLIS, MA (English)
University Librarian (Electronic Resources)
Library Services, Office Location: Library West 225L
Florida Gulf Coast University
10501 FGCU, Blvd. S., Fort Myers, FL 33965
Phone: 239-590-7634<tel:239-590-7634>, Fax: 239-590-7609<tel:239-590-7609>, E-mail: abhatt at fgcu.edu<mailto:abhatt at fgcu.edu>
http://library.fgcu.edu/FAC/abhatt/bhatt.htm

Inspiring those who inspire others…that’s the FGCU Effect.

Florida has a very broad public records law.  As a result, any written communication created or received by Florida Gulf Coast University employees is subject to disclosure to the public and the media, upon request, unless otherwise exempt.  Under Florida law, e-mail addresses are public records.  If you do not want your email address released in response to a public records request, do not send electronic mail to this entity.  Instead, contact this office by phone or in writing.
“Life is worship, if you are mindful”.


From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Jill Locascio
Sent: Friday, October 20, 2017 1:15 PM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] ScienceDirect issues


Good Afternoon,



Our users are reporting issues with connecting to the ScienceDirect platform remotely and I was wondering if anyone else has had this issue. Once they authenticate through EZProxy the pages take forever to load and once they do they render strangely, without any styling. It is next to impossible to download any articles.



Has this happened to anyone else? If so how did you fix it?



Thanks for any help you can provide,



Jill Locascio, MLIS

Senior Assistant Librarian

Digital & Technical Services

SUNY College of Optometry



(212) 938-5692

jlocascio at sunyopt.edu<mailto:jlocascio at sunyopt.edu>
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