[Eril-l] Streaming video platforms for single titles

[Katy Gabrio]

We have streaming content on both platforms. More recently we have favored
Kanopy over Alexander Street Press. We have recently had some quality
problems on the Alexander Street Press platform. One title had pixelation
issues when viewed that was disruptive enough that the faculty who
requested it felt he couldn't use it in his class. The second title we
recently licensed only showed the top portion of the subtitles when the
film was viewed. You could see the full transcript to the right of the
screen, but the subtitles being displayed within the film itself included
about 1/3 of the text that should have been displaying. Kind of quirky:-)

Kanopy also has quirks sometimes, but their customer service has been
fairly responsive and our experience has been that problems have been
resolved pretty quickly (e.g. within 24 hours). Now that ProQuest has
purchased Alexander Street Press it's possible that they may have more
resources to troubleshoot and resolve problems.

Katy

On Thu, Mar 30, 2017 at 3:42 PM, Elizabeth Henry <
elizabeth.henry at gallaudet.edu> wrote:

> Don't forget to think about accessibility - especially in regards to
> captions/subtitles.  What is the quality of the captions/subtitles for
> each?
>
> Kanopy provides captions - if the video does not have captions, then they
> have a quick turnaround response time with captioning, and they provide
> options to make the captions bigger, smaller, different color, etc., which
> is great for those with different visual needs.
>
> We once had an Alexander Street subscription for a collection, but we
> dropped it cuz they only provided transcripts, which our students didn't
> like.
>
> Best,
> Elizabeth
>
> On Wed, Mar 29, 2017 at 1:50 PM, Harper, Cynthia <charper at vts.edu> wrote:
>
>> Hi – I’m about to order our first streaming video title. This will be a
>> single 3-part series title, and it’s available from Alexander Street Press
>> or from Kanopy.  I thought I’d ask this list which platform you prefer.
>> The price on Alexander Street press for this particular series is about 3
>> times that for Kanopy for a 1-year streaming license.
>>
>>
>>
>> Cindy Harper
>>
>> E-services and periodicals librarian
>>
>> Virginia Theological Seminary
>>
>> Bishop Payne Library, VTS Box 159
>>
>> 3737 Seminary Road
>>
>> Alexandria VA 22304
>>
>> charper at vts.edu
>>
>> 703-461-1794 <(703)%20461-1794>
>>
>>
>>
>> _______________________________________________
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>>
>>
>
>
> --
>
>
> Elizabeth Henry
> Instruction and Reference/E-Resources Librarian
> Gallaudet University Library
> Merrill Learning Center, room 1302
> 800 Florida Ave, NE
> Washington, D.C. 20002
> 202-250-2855 <(202)%20250-2855>
> elizabeth.henry at gallaudet.edu
>
> _______________________________________________
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>
>


-- 
Katy Gabrio, Assistant Library Director
Collection Development & Discovery
DeWitt Wallace Library
Macalester College
1600 Grand Ave
St. Paul, MN 55105
p 651.696.6703
f  651.696.6617
gabrio at macalester.edu
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