<div dir="ltr">We have streaming content on both platforms. More recently we have favored Kanopy over Alexander Street Press. We have recently had some quality problems on the Alexander Street Press platform. One title had pixelation issues when viewed that was disruptive enough that the faculty who requested it felt he couldn't use it in his class. The second title we recently licensed only showed the top portion of the subtitles when the film was viewed. You could see the full transcript to the right of the screen, but the subtitles being displayed within the film itself included about 1/3 of the text that should have been displaying. Kind of quirky:-)<div><br></div><div>Kanopy also has quirks sometimes, but their customer service has been fairly responsive and our experience has been that problems have been resolved pretty quickly (e.g. within 24 hours). Now that ProQuest has purchased Alexander Street Press it's possible that they may have more resources to troubleshoot and resolve problems.<br><div><br></div><div><div>Katy<br></div></div></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Mar 30, 2017 at 3:42 PM, Elizabeth Henry <span dir="ltr"><<a href="mailto:elizabeth.henry@gallaudet.edu" target="_blank">elizabeth.henry@gallaudet.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div><div>Don't forget to think about accessibility - especially in regards to captions/subtitles. What is the quality of the captions/subtitles for each? <br><br>Kanopy provides captions - if the video does not have captions, then they have a quick turnaround response time with captioning, and they provide options to make the captions bigger, smaller, different color, etc., which is great for those with different visual needs.<br><br></div><div>We once had an Alexander Street subscription for a collection, but we dropped it cuz they only provided transcripts, which our students didn't like.<br></div><div><br></div>Best,<br></div>Elizabeth<br></div><div class="gmail_extra"><br><div class="gmail_quote"><span class="">On Wed, Mar 29, 2017 at 1:50 PM, Harper, Cynthia <span dir="ltr"><<a href="mailto:charper@vts.edu" target="_blank">charper@vts.edu</a>></span> wrote:<br></span><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5">
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<p class="MsoNormal">Hi – I’m about to order our first streaming video title. This will be a single 3-part series title, and it’s available from Alexander Street Press or from Kanopy. I thought I’d ask this list which platform you prefer. The price on Alexander
Street press for this particular series is about 3 times that for Kanopy for a 1-year streaming license.<u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">Cindy Harper<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">E-services and periodicals librarian<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">Virginia Theological Seminary<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">Bishop Payne Library, VTS Box 159<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">3737 Seminary Road<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">Alexandria VA 22304<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><a href="mailto:charper@vts.edu" target="_blank"><span style="color:blue">charper@vts.edu</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><a href="tel:(703)%20461-1794" value="+17034611794" target="_blank">703-461-1794</a></span><u></u><u></u></p>
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<br></span></blockquote></div><span class="HOEnZb"><font color="#888888"><br><br clear="all"><br>-- <br><div class="m_-934995241110090720gmail_signature" data-smartmail="gmail_signature"><div><img src="http://www.gallaudet.edu/images/president/logo_email_icon.jpg"><br><br>Elizabeth Henry</div>
<div>Instruction and Reference/E-Resources Librarian</div>
<div>Gallaudet University Library</div>
<div>Merrill Learning Center, room 1302<br></div>
<div>800 Florida Ave, NE</div>
<div>Washington, D.C. 20002<br><a href="tel:(202)%20250-2855" value="+12022502855" target="_blank">202-250-2855</a><br></div>
<div><a href="mailto:elizabeth.henry@gallaudet.edu" target="_blank">elizabeth.henry@gallaudet.edu</a></div></div>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature">Katy Gabrio, Assistant Library Director<br>Collection Development & Discovery<br>DeWitt Wallace Library<br>Macalester College<br>1600 Grand Ave<br>St. Paul, MN 55105<br>p 651.696.6703<br>f 651.696.6617<br><a href="mailto:gabrio@macalester.edu" target="_blank">gabrio@macalester.edu</a></div>
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