[Eril-l] Journal of Clinical Psychiatry - remote access issues

Tina Adams tmadams at email.wcu.edu
Wed Aug 23 13:16:16 PDT 2017


Hi Susan,

We do not have that resource. Did you post this query to the EZ Proxy listserv as well? That might be helpful. Good luck.

Best
Tina

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Prefontaine, Susan
Sent: Tuesday, August 22, 2017 9:39 AM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Journal of Clinical Psychiatry - remote access issues

Hello everyone:

We have had problems remotely accessing the Journal of Clinical Psychiatry for a long time.

We have had extensive discussions through email and conference calls between our IT/proxy staff and theirs.
We use EZproxy.

We maintain that we have all of the correct stanza/configurations, as per their instructions.

We are at a stalemate as to why we can't access this journal off campus.

I would like to know if any other institution has had similar issues.

Thank you.

Susan Prefontaine
Coordinator, Continuing Electronic Resources
e-Resources Team
University Libraries
University at Buffalo/SUNY
134 Lockwood Library Building
Buffalo, NY 14260-2210
716-645-8581
716-645-5955 fax
sprefont at buffalo.edu<mailto:sprefont at buffalo.edu>




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