[Eril-l] TellMeMore/Rosetta Stone issues, anyone else experiencing this?

[Katherine Hill]

Hi all!

We at University of North Carolina at Greensboro subscribed to TellMeMore,
which was purchased by Rosetta Stone.  It requires an account to use.  We
have had patrons trying to create accounts recently and have received
messages that says "Error Creating User" whenever they try and create an
account.  Does anyone have this product and have reports of similar things
occurring?  If so, how did you fix them?

Thanks!
-Kate Hill
Electronic Resources Librarian
University of North Carolina at Greensboro.
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