[Eril-l] suspected phishing of ProQuest password

Wallis, Lisa l-wallis at neiu.edu
Wed Nov 30 07:39:20 PST 2016


Hi, all.

I've reported this to ProQuest, and they're looking into it, but I wanted
to mention a suspicious email I received yesterday at our eResources admin
address. Just an FYI -- don't click if you got it, too! Note the password
reset link goes to a force.com URL.

The subject line was "ProQuest Portal User Password Change"















*We are reaching out to inform you about a matter regarding your ProQuest
Support Center portal user account.Due to an unexpected application error
on our end, your account was inadvertently deactivated. Rest assured, none
of your account information, including your support cases was compromised
or lost.The application error has been corrected and your ProQuest Support
Center portal user account is once again active.However, at ProQuest we
take security and privacy very seriously. With reactivating your ProQuest
Support Center portal user account, we are requesting you to reset your
password.To reset your password, please click on the link
below:https://proquestsupport.force
<https://proquestsupport.force>.com/portal/login?c=1iLnN... [it goes on and
on -- removed here so no one accidentally clicks it!]Please let us know if
you have any problems logging in, or if you have any additional questions
by clicking the link below to to access customer
support.http://support.proquest.com/
<http://support.proquest.com/>proquest/apex/contactussubmitcase?l=en_US&p=Support%20Center&c=Authentication*


-- 

Lisa Wallis, eResources & Systems Librarian / Associate Professor

Ronald Williams Library

Northeastern Illinois University

5500 North St. Louis Avenue, Chicago, IL 60625

Phone: (773) 442-4571


www.neiu.edu

<http://www.neiu.edu/>
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