[Eril-l] Taylor & Francis down?

Stanislaw, Stacy Stacy.Sieck at taylorandfrancis.com
Thu Jun 30 11:04:35 PDT 2016


Good afternoon,

To confirm, Taylor & Francis Online is fully operational, and our Customer Service Team is working with Texas State University to rectify their offsite access issue.

If you have any questions, concerns, or issues with the website, please contact our customer service team at 1.800.354.1420 Ext 14342.

Thanks!

Stacy V. Stanislaw – Library Communications Manager, The Americas
Taylor & Francis Group

530 Walnut Street, Suite 850
Philadelphia, PA 19106
Tel: 215-606-4205
Mobile: 215-500-2735
Fax: 215-625-2940
Email: stacy.stanislaw at taylorandfrancis.com<mailto:stacy.stanislaw at taylorandfrancis.com>
Web: www.tandfonline.com<http://www.tandfonline.com/>



From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Larrison, Stephanie A
Sent: Thursday, June 30, 2016 1:20 PM
To: eril-l at lists.eril-l.org
Subject: Re: [Eril-l] Taylor & Francis down?

It seems to be off-campus access.  We use EZ proxy.  Can anyone test off campus access and let me know the results?

Thank you for the 800# Sue I’m calling them now.  I haven’t received any reply to an email to support that I sent a while ago.

Stephanie Larrison
Electronic Resources Librarian
Texas State University

512-245-8613
larrison at txstate.edu<mailto:larrison at txstate.edu>

From: Gue, Susan [mailto:skellet at emory.edu]
Sent: Thursday, June 30, 2016 11:25 AM
To: Larrison, Stephanie A <larrison at txstate.edu<mailto:larrison at txstate.edu>>; eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Taylor & Francis down?

Working for me.
Susan
--
Susan Gue
Licensing Coordinator
Electronic & Continuing Resources
RW Woodruff Library/Emory University
404-727-2588
404-727-6882 (fax)


From: Eril-l on behalf of "Larrison, Stephanie A"
Date: Thursday, June 30, 2016 at 11:45 AM
To: "eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>"
Subject: [Eril-l] Taylor & Francis down?

Has anyone else lost access to Taylor & Francis  (tandfonline.com)?

I’m having trouble reaching our rep and I can’t find a technical support number to call.

Stephanie Larrison
Electronic Resources Librarian
Texas State University

512-245-8613
larrison at txstate.edu<mailto:larrison at txstate.edu>


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