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<p class="MsoNormal"><span style="color:#1F4E79;mso-style-textfill-fill-color:#1F4E79;mso-style-textfill-fill-alpha:100.0%">Good afternoon,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79;mso-style-textfill-fill-color:#1F4E79;mso-style-textfill-fill-alpha:100.0%"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79;mso-style-textfill-fill-color:#1F4E79;mso-style-textfill-fill-alpha:100.0%">To confirm, Taylor & Francis Online is fully operational, and our Customer Service Team is working with Texas State University to rectify
their offsite access issue. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79;mso-style-textfill-fill-color:#1F4E79;mso-style-textfill-fill-alpha:100.0%"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79;mso-style-textfill-fill-color:#1F4E79;mso-style-textfill-fill-alpha:100.0%">If you have any questions, concerns, or issues with the website, please contact our customer service team at
</span><span style="color:#1F4E79;mso-style-textfill-fill-color:#1F4E79;mso-style-textfill-fill-alpha:100.0%">1.800.354.1420 Ext 14342.</span><span style="color:#1F4E79;mso-style-textfill-fill-color:#1F4E79;mso-style-textfill-fill-alpha:100.0%"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79;mso-style-textfill-fill-color:#1F4E79;mso-style-textfill-fill-alpha:100.0%"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79;mso-style-textfill-fill-color:#1F4E79;mso-style-textfill-fill-alpha:100.0%">Thanks!
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:10.5pt;color:#1F4E79"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:10.5pt;color:#1F4E79">Stacy V. Stanislaw</span></b><span lang="EN-GB" style="font-size:10.0pt;color:#1F4E79"> –
</span><span style="font-size:10.5pt;color:#1F4E79">Library Communications Manager, The Americas
</span><span style="font-size:10.0pt;color:#1F4E79"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;color:#1F4E79">Taylor & Francis Group<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#1F4E79">530 Walnut Street, Suite 850
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#1F4E79">Philadelphia, PA 19106<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:8.0pt;color:#1F4E79">Tel: 215-606-4205<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:8.0pt;color:#1F4E79">Mobile: 215-500-2735<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:8.0pt;color:#1F4E79">Fax:
</span><span style="font-size:8.0pt;color:#1F4E79">215-625-2940</span><span lang="EN-GB" style="font-size:8.0pt;color:#1F4E79"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;color:#1F4E79">Email: </span><span lang="EN-GB" style="font-size:8.0pt;color:#1F4E79"><a href="mailto:stacy.stanislaw@taylorandfrancis.com"><span style="color:blue">stacy.stanislaw@taylorandfrancis.com</span></a></span><span style="font-size:7.5pt;color:#1F4E79"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;color:#1F4E79">Web: <a href="http://www.tandfonline.com/">
<span style="color:blue">www.tandfonline.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Larrison, Stephanie A<br>
<b>Sent:</b> Thursday, June 30, 2016 1:20 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] Taylor & Francis down?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">It seems to be off-campus access. We use EZ proxy. Can anyone test off campus access and let me know the results?
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thank you for the 800# Sue I’m calling them now. I haven’t received any reply to an email to support that I sent a while ago.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">Stephanie Larrison<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Electronic Resources Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Texas State University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">512-245-8613<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:larrison@txstate.edu">larrison@txstate.edu</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Gue, Susan [<a href="mailto:skellet@emory.edu">mailto:skellet@emory.edu</a>]
<br>
<b>Sent:</b> Thursday, June 30, 2016 11:25 AM<br>
<b>To:</b> Larrison, Stephanie A <<a href="mailto:larrison@txstate.edu">larrison@txstate.edu</a>>;
<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Taylor & Francis down?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Working for me.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Susan<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">-- <o:p></o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><span style="font-size:11.5pt;color:#1F497D">Susan Gue</span></span><span style="font-size:10.5pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">Licensing Coordinator</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Electronic & Continuing Resources</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">RW Woodruff Library/Emory University</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">404-727-2588</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">404-727-6882 (fax)</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black">Eril-l on behalf of "Larrison, Stephanie A"<br>
<b>Date: </b>Thursday, June 30, 2016 at 11:45 AM<br>
<b>To: </b>"<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>"<br>
<b>Subject: </b>[Eril-l] Taylor & Francis down?</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Has anyone else lost access to Taylor & Francis (tandfonline.com)?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">I’m having trouble reaching our rep and I can’t find a technical support number to call.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Stephanie Larrison<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Electronic Resources Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Texas State University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">512-245-8613<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><a href="mailto:larrison@txstate.edu">larrison@txstate.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
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