[Eril-l] Position announcement: Head, Content & Information Delivery (Reference, Educational, & Digital Services) Raleigh, NC

Tue Jun 21 17:05:16 PDT 2016

Are you passionate about digital libraries (digitization and digital
information management/preservation), reference services, and
outreach/instruction? If so, and if you have the knowledge, skills, and
experience required, please consider joining our team at the State Library
of North Carolina!

*Head, Content & Information Delivery*

N.C. Government & Heritage Library, State Library of N.C.

N.C. Dept. of Natural and Cultural Resources

Salary  $41,149 - $69,300 Annually

Location  Raleigh, Wake County, NC

Job Type Permanent,  Full-Time NC.

Job Number: 16-05578 ADM60083838

Closing 7/18/2016 5:00 PM Eastern

To apply, please go to:
https://www.governmentjobs.com/careers/northcarolina/jobs/1450427/head-content-information-delivery

*Description of Work*

This position is posted at recruitment range of $41,149 - $69,300 and at
salary grade equivalent 76.

The Department of Natural and Cultural Resources (DNCR) vision is to be the
leader in using the state's natural and cultural resources to build the
social, cultural, educational and economic future of North Carolina. Our
mission is to improve the quality of life in our state by creating
opportunities to experience excellence in the arts, history, libraries and
nature in North Carolina by stimulating learning, inspiring creativity,
preserving the state's history, conserving the state's natural heritage,
encouraging recreation and cultural tourism, and promoting economic
development.

The State Library of North Carolina is the principal library of state
government, with a mission to build the capacity of all libraries in North
Carolina and to provide access to specialized collections for its
residents. The State Library is comprised of three major programs:  the
Government and Heritage Library (GHL), the Library for the Blind and
Physically Handicapped, and Library Development. The GHL provides services
and information related to North Carolina government, history,
demographics, statistics, and cultural heritage, including genealogy. It is
the permanent repository for state agency publications and collects,
preserves, and provides public access to current and historical state
publications in print and digital formats. The GHL consists of two units,
Content and Information Delivery (reference, access, education and
outreach, and digital information management services), and Content
Management and Access (cataloging, collection development, State
Publications Clearinghouse, and acquisitions).

The State Library seeks an innovative, energetic leader to serve as the
Head of Content and Information Delivery for the Government & Heritage
Library. This position is an integral member of the GHL Management Team,
providing leadership for the library's digital information management and
preservation program; reference and research services; circulation and
interlibrary loan services; and outreach and educational programs.
Responsibilities of the position include:  Manages a staff of twelve and
directly supervises the Reference Services Supervisor, six librarians, and
a graphic designer. Oversees the library's public services and leads
evaluation and revision of programs, practices, policies and procedures as
needed to address changes in user needs and service delivery. Directs staff
in digitization activities; building and managing digital library
collections; developing content and managing access to NCpedia and other
digital resources (e.g. NC Digital Collections, NC State Government Website
Archives); researching, testing, and implementing systems and technologies
for harvesting and archiving websites/social media and preserving digital
assets; and planning and implementing digital preservation policies for
state government. Works closely with staff throughout the State Library and
the State Archives on collaborative projects and forms new collaborations
with other institutions that share common goals. Evaluates library
resources, tools, and systems; negotiates with vendors for services; and
ensures compliance with contract requirements. Manages grant projects and
leads cross-functional work teams. Assesses the impact of services on user
communities and communicates the value of services via reports and
presentations.

Participates in packing, unpacking, moving, shifting, and shelving library
materials or boxes of library materials, so this position requires the
ability to pick up a 40 lb box of materials to place it on a cart or hand
truck to be moved. Works with special collection materials (e.g. 19th
century books), so exposure to library collection materials containing dust
or mold is likely.

Management prefers: Experience as a digital, web, instruction, outreach, or
reference librarian in a special, public or academic library. Supervisory
experience preferred, including recruiting, training, supervising,
mentoring, coaching, and evaluating staff performance.

*Knowledge, Skills and Abilities / Competencies*

**To receive credit for your work history and credentials, you must provide
the information on the application form. Any information omitted from the
application form, listed as general statements, listed under the text
resume section, or on an attachment will not be considered for qualifying
credit.**

Qualified candidates must possess:

   - Thorough knowledge and understanding of current practices, policies,
   and trends in library science and information services, including special
   libraries, public services, web services, library outreach and programming,
   or digital libraries.
   - Thorough knowledge and understanding of digitization and digital
   preservation standards and practices including the OAIS model.
   - Thorough knowledge and understanding of current trends in online and
   in-person reference services, library instruction (e.g. programs, webinars,
   tutorials), and outreach.
   - Digital technology skills, including working knowledge of digital
   asset management systems (CONTENTdm), content management systems (Drupal,
   Wordpress), HTML, CSS, Javascript or other scripting languages.
   - Skills in program, project, and budget planning, management, and
   evaluation. Skills in grant writing and grant management. Ability to manage
   multiple budgets.
   - Ability to evaluate library resources, tools and systems, and
   negotiate with vendors for services.
   - Ability to train and mentor staff in delivering reference services;
   conducting outreach and educational programming; performing digital library
   functions; leading work teams; and planning and managing projects.
   - Ability to assess user needs, and plan and implement innovative
   projects to meet user needs.
   - Ability to prepare and deliver reports and presentations illustrating
   the impact of library services and projects.
   - Ability to communicate and collaborate effectively with staff
   throughout the State Library, state government, and external project
   partners.
   - Strong customer service, collaboration, and diplomacy skills.

*Minimum Education and Experience Requirements*

Master's degree in library and information science or a related discipline
and three years of professional librarian experience related to the area of
assignment. Degree must be received from appropriately accredited (ALA)
institutions or regionally accredited programs in North Carolina.

*Supplemental and Contact Information*

The Department of Natural and Cultural Resources (DNCR) selects applicants
for employment based on required education and experience and job-related
knowledge, skills, and abilities without regard to race, religion, color,
national origin, sex, age, disability, genetic information, political
affiliation or political influence.

Please be sure to complete the application in full. Resumes may be uploaded
with your application, but will not be accepted in lieu of a fully
completed application and will not be considered for qualifying credit.
"See Resume" or "See Attachment" will NOT be accepted.

Degrees must be received from appropriately accredited institutions.
Transcripts, and degree evaluations may be uploaded with your application.

To obtain veterans preference, you must scan and upload a copy of your
DD-214 or discharge orders.

Technical issues submitting your application, please call the NeoGov Help
Line at855-524-5627.

Applicants requesting and receiving an accommodation under the Americans
with Disabilities Act (ADA) are eligible to submit paper applications via
mail or by fax.  Please call the human resources office for assistance.

If multiple applications are submitted to an individual posting, only the
most recent application received prior to the closing date will be
accepted. Applications must be submitted by 5:00 PM on the closing date.

Due to the volume of applications received, we are unable to provide
information regarding the status of your application over the phone. To
check the status of your application, please log in to your account.  Upon
the closing date, applications are "Under Review" and will be screened by
Human Resources for the qualified applicants. The hiring process may take
an average of 6 – 8 weeks.

It is the policy of the State of North Carolina and the N.C. Department of
Natural and Cultural Resources that all employees provide proof of
employment eligibility (immigration and naturalization) on the first day of
employment.   We participate in E-Verify (Employment Eligibility
Verification System).

CONTACT INFORMATION:

N.C. Department of Natural and Cultural Resources

Division of Human Resources

4603 Mail Service Center

Raleigh, NC 27699-4603

Phone:  919-807-7373
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