[Eril-l] Anyone else having trouble accessing Oxford UP articles ??

Wed Feb 17 13:35:02 PST 2016

The information that I received from a rep when I called about the problem yesterday is that they are changing to an https site. So if you put https:// in front of the URL that isn’t working, it will work.

In my case I was looking at Children & Schools journal. Without https I was sent to an error page, with https I was able to access the journal.

Erin Crane, MSLS
E-Resources and Instruction Librarian
Germanna Community College
540-423-9142 (Locust Grove Campus)
540-834-1919 (Fredericksburg Campus)
ecrane at germanna.edu<mailto:ecrane at germanna.edu>
[germanna_cc_logo_fromMH]

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Catherine C Tuohy
Sent: Wednesday, February 17, 2016 2:46 PM
To: Catherine C Tuohy <tuohyc at emmanuel.edu>; Jennifer Bartholomew <jbartholomew001 at luthersem.edu>; Hudson, Patricia <Patricia.Hudson at oup.com>
Cc: eril-l at lists.eril-l.org
Subject: Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??

Oops nope still unstable.  I will stop emailing the list now,  Cathy

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Catherine C Tuohy
Sent: Wednesday, February 17, 2016 2:41 PM
To: Jennifer Bartholomew <jbartholomew001 at luthersem.edu<mailto:jbartholomew001 at luthersem.edu>>; Hudson, Patricia <Patricia.Hudson at oup.com<mailto:Patricia.Hudson at oup.com>>
Cc: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??

We appear to be back up, but not sure if stable.  Also the phone rep did say they updated the platform yesterday and we were not notified.

From: Jennifer Bartholomew [mailto:jbartholomew001 at luthersem.edu]
Sent: Wednesday, February 17, 2016 2:40 PM
To: Hudson, Patricia <Patricia.Hudson at oup.com<mailto:Patricia.Hudson at oup.com>>
Cc: Catherine C Tuohy <tuohyc at emmanuel.edu<mailto:tuohyc at emmanuel.edu>>; Shannon Teichmann <sfox at austincollege.edu<mailto:sfox at austincollege.edu>>; eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??

fyi, don't know if it will be a problem for us...

* * * * * * * * * * * * * * * * * * * * *
Digital Resources, Instruction & Outreach Librarian ♞ Luther Seminary ♞ 651.641.3458

On Wed, Feb 17, 2016 at 1:35 PM, Hudson, Patricia <Patricia.Hudson at oup.com<mailto:Patricia.Hudson at oup.com>> wrote:
We apologize to all customers who are currently having problems accessing our journals site. In order to provide more secure browsing access to OUP hosted journals, we have moved all our journals to be hosted on https: web pages. This change took effect yesterday, and should be transparent to most customers. Our IT department is working to replicate customer issues now. If you are having access issues, please e-mail our customer services team at jnlorders at oup.com<mailto:jnlorders at oup.com> with subject line “HTTPS Journals”. It would be very helpful if you can include the web browser and version you are using. We will be happy to keep this list posted as the issue is resolved.

Thank  you for your patience.

Sincerely,
Patricia Hudson
Patricia Bowers Hudson | Associate Director of Institutional Marketing
Oxford University Press | 2001 Evans Road | Cary, NC 27513 | USA
+1 919 677 0977 Ext. 5247<tel:%2B1%20919%20677%200977%20Ext.%205247>
patricia.hudson at oup.com<mailto:patricia.hudson at oup.com>

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>] On Behalf Of Catherine C Tuohy
Sent: Wednesday, February 17, 2016 1:43 PM
To: Shannon Teichmann; eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??

Yes, I have emailed support to see if they reply,  Cathy

Catherine C. Tuohy
Assistant Director of Technology and Technical Services
Emmanuel College Library
400 The Fenway
Boston, MA 02115
617-264-7658<tel:617-264-7658>

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Shannon Teichmann
Sent: Wednesday, February 17, 2016 12:55 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??

We are having trouble as well here at Austin College in Sherman, TX in accessing Oxford journals.

Shannon

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Bonnie Tijerina
Sent: Wednesday, February 17, 2016 11:42 AM
To: Sara Colglazier <scolglaz at mtholyoke.edu<mailto:scolglaz at mtholyoke.edu>>
Cc: eril-l <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>>
Subject: Re: [Eril-l] Anyone else having trouble accessing Oxford UP articles ??

Hi everyone,

Due to the large size of the initial email on this thread, our email list is holding most responses due to size limitations. If you tried to respond to Sara or would like to respond, please reply to this message instead of the initial one.

Thanks!
Bonnie

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