[Eril-l] Intermittent EBSCO Errors

[Mandi Schwarz]

Hello collective wisdom,

Our on-campus users are experiencing intermittent EBSCO errors.  The two common ones seem to be "Application Level Exception" and the ring of EBSCO icons after running a search.  These have been occurring seemingly randomly over the past week or so, and I have been unable to duplicate them on my machine.  Anecdotally, they seem to be occurring most often in Firefox on both Windows and Mac machines (it has been difficult to get users to report these incidents), and affecting multiple EBSCO resources.

Is anyone else seeing odd behaviour from EBSCO?

Thank you,
Mandi

Mandi Schwarz
Library Assistant - Serials
University of Northern British Columbia
250-960-6455; Mandi.Schwarz at unbc.ca

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