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<p class="MsoNormal">Hi Amy, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I reached out to our rep about it, it seems they are getting a lot of “nefarious” traffic so they implemented the captchas as a method to stop it. Allegedly, it’s temporary, but they don’t have a firm date for when it will be back to normal.<o:p></o:p></p>
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<p class="MsoNormal">Best, <o:p></o:p></p>
<p class="MsoNormal">Denis<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-ligatures:standardcontextual;mso-fareast-language:ZH-TW">Denis Shannon</span></b><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-ligatures:standardcontextual;mso-fareast-language:ZH-TW"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-ligatures:standardcontextual;mso-fareast-language:ZH-TW">Wesleyan University | Olin Library<br>
252 Church Street | Middletown, CT 06459</span><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-ligatures:standardcontextual;mso-fareast-language:ZH-TW"><br>
</span><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-ligatures:standardcontextual;mso-fareast-language:ZH-TW">P. 860 685-3827
</span><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-ligatures:standardcontextual;mso-fareast-language:ZH-TW"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual;mso-fareast-language:ZH-TW"><a href="https://www.facebook.com/wesleyan.university"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#595959">facebook</span></a></span><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#595959;mso-ligatures:standardcontextual;mso-fareast-language:ZH-TW"> |
</span><span style="mso-ligatures:standardcontextual;mso-fareast-language:ZH-TW"><a href="http://www.wesleyan.edu/"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#595959">website</span></a><a href="http://www.wesleyan.edu/"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif"><br>
</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual;mso-fareast-language:ZH-TW">pronouns: he/him/his</span><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-ligatures:standardcontextual;mso-fareast-language:ZH-TW"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Thursday, April 30, 2026 12:32 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [External] Re: [Eril-l] More Server errors for De Gruyter Brill?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">We are OK with De Gruyter, but getting a "prove you're a human" screen with Brill links that doesn't let us past it (like, choosing pictures with chairs). You do the human thing and then it just shows you another
one. It's only through EZProxy - unproxied, it works fine.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">I reported it to them yesterday but they haven't gotten back to me. Anyone else experiencing that?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="elementtoproof"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Amy Fry<o:p></o:p></span></p>
<p class="elementtoproof"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Associate Professor, E-Resources Management Librarian<o:p></o:p></span></p>
<p class="elementtoproof"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">University of Illinois at Urbana-Champaign<o:p></o:p></span></p>
<p class="elementtoproof"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Acquisitions & Cataloging Services, 1 Main Library<o:p></o:p></span></p>
<p class="elementtoproof"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">1408 W. Gregory Drive, M/C 522<o:p></o:p></span></p>
<p class="elementtoproof"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Urbana, IL 61801<o:p></o:p></span></p>
<p class="elementtoproof"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">217.265.9480<o:p></o:p></span></p>
<p class="elementtoproof"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue"><a href="mailto:amyfry@illinois.edu">amyfry@illinois.edu</a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="elementtoproof"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue"><a href="https://experts.illinois.edu/en/persons/amy-lynn-fry">https://experts.illinois.edu/en/persons/amy-lynn-fry</a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="elementtoproof"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
on behalf of Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Sent:</b> Thursday, April 30, 2026 9:58 AM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [Eril-l] More Server errors for De Gruyter Brill?</span> <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Hi. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">I'm wondering if anyone is experiencing new problems accessing the DeGB platform - or if you learned anything about workarounds when this happened a couple weeks ago. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">We're currently getting a Cloudflare security check error message.
<o:p></o:p></span></p>
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<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Best,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Laura<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial Black",sans-serif;color:#951829;background:#FFFFFE">Laura Streett </span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p style="background:#FFFFFE"><span style="font-family:"Arial",sans-serif;color:#454545">Electronic Resources Librarian</span><span style="font-family:"Arial",sans-serif;color:#951829"><o:p></o:p></span></p>
<p style="background:#FFFFFE"><span style="font-family:"Arial",sans-serif;color:#454545"><a href="tel:+18454375716" target="_blank"><span style="color:#951829">845-437-5716</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><a href="https://urldefense.com/v3/__https:/www.vassar.edu/__;!!DZ3fjg!9amP4iHC_ODLsf8cmQLm8jCszPazvpOiwmBz0Er50uDP5ULC7N3p_GuTg4FnFeKsuKJ8fW2IW97_YotXAqSYMw$" target="_blank"><span style="font-size:14.5pt;font-family:"Helvetica",sans-serif;color:#951829;text-decoration:none"><img border="0" width="96" height="37" style="width:1.0in;height:.3888in" id="_x0000_i1028" src="https://www.vassar.edu/sites/default/files/2021-09/sig_vassarlogo.gif" alt="Vassar Libraries"></span></a><span style="font-size:14.5pt;font-family:"Helvetica",sans-serif;color:#4A4A4A"><o:p></o:p></span></p>
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<p class="MsoNormal"><a href="https://urldefense.com/v3/__https:/library.vassar.edu/__;!!DZ3fjg!9amP4iHC_ODLsf8cmQLm8jCszPazvpOiwmBz0Er50uDP5ULC7N3p_GuTg4FnFeKsuKJ8fW2IW97_Youv5nSnNg$" target="_blank"><span style="font-size:14.5pt;font-family:"Helvetica",sans-serif;color:#63666A;text-decoration:none"><img border="0" width="200" height="35" style="width:2.0833in;height:.368in" id="_x0000_i1027" src="https://www.vassar.edu/sites/default/files/2021-09/vassar-libraries.png" alt="Vassar Libraries"></span></a><span style="font-size:14.5pt;font-family:"Helvetica",sans-serif;color:#4A4A4A"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:white">l</span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal">On Mon, Apr 6, 2026 at 9:47<span style="font-family:"Arial",sans-serif"> </span>AM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Hello, <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">I'm posting from the University of Colorado Boulder Libraries. We are wondering if any other libraries are experiencing access issues with the De Gruyter Brill platform?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">For going on 3 weeks, when we try to access from any of our authenticated IP ranges, or via Seamless Access, we receive a server error like this:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><img border="0" width="865" height="453" style="width:9.0138in;height:4.7222in" id="Picture_x0020_1" src="cid:image002.png@01DCD8B2.7A127300"></span><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">If we are outside our IP ranges and go to the De Gruyter Brill platform, we are able to access Open Access ebooks just fine. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">De Gruyter technical support is aware of the problem and is working on it (they advise that refreshing the page fixes the server error, but that has not worked for us), but due to the persistence
and length of this issue, we're wondering if anyone else has experienced a similar error with De Gruyter Brill and has any suggestions on a solution?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Thanks!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Erin<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<p style="background:white"><span style="font-size:10.0pt;color:#222222">Erin Block</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:10.0pt;color:#222222">E-Resources Metadata & Reporting Manager</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:10.0pt;color:#222222">University of Colorado Boulder Libraries</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:10.0pt;color:#1155CC"><a href="mailto:erin.block@colorado.edu" target="_blank"><span style="color:#1155CC">erin.block@colorado.edu</span></a></span><o:p></o:p></p>
<p><span style="font-size:10.0pt">Add the <span style="color:#0070C0"><a href="https://urldefense.com/v3/__https:/thirdiron.com/downloadnomad/__;!!DZ3fjg!9amP4iHC_ODLsf8cmQLm8jCszPazvpOiwmBz0Er50uDP5ULC7N3p_GuTg4FnFeKsuKJ8fW2IW97_YouZFKzJ9g$" target="_blank"><span style="color:#0070C0">LibKey
Nomad</span></a></span> extension to your browser to easier access to University Libraries resources!</span><o:p></o:p></p>
<p> <o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
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