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<p class="MsoNormal">Dear Colleagues,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We want to make sure you have the information you need about a recent update to Wiley's COUNTER usage data.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">As part of our ongoing COUNTER 5.1 compliance maintenance work, we identified and corrected a double-counting issue affecting title-level usage reports for online books and eMRWs (not journals). Full book downloads were incorrectly being
counted toward every individual chapter, which inflated title-level metrics. We caught this ourselves and have reprocessed the data for January–October 2025.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here's what this means for you:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">You may see an average reduction of approximately 3.6% in title-level usage for online books and eMRWs. The exact change will vary based on your institution's usage patterns.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">The affected reports are TR, TR_B1, TR_B3, and PR_P1. We recommend re-running these for January–October 2025 to make sure your records are up to date.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">Item-level reports and journal usage are not affected.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">Corrected data is available now via SUSHI and the Wiley reporting portal. Your ERM vendor can help with back-harvesting if needed.<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This is a correction for accuracy, and the updated figures give you a clearer, more reliable picture of how your users are engaging with Wiley monographic content.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">For full details and step-by-step guidance, please visit our FAQ:
<a href="https://onlinelibrary.wiley.com/library-info/faq/counterreprocessing">https://onlinelibrary.wiley.com/library-info/faq/counterreprocessing</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you have questions, please contact your Wiley account representative, and they will be happy to help.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best regards,<o:p></o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Matthew<b> </b><o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Segoe UI",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Segoe UI",sans-serif;color:#003B44;mso-ligatures:none">Matthew Ragucci, MLIS</span></b><span style="font-size:11.0pt;font-family:"Segoe UI",sans-serif;color:#505050;mso-ligatures:none"><br>
Director of Institutional Product Marketing<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#505050;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="https://www.wiley.com/en-us/"><span style="color:windowtext;text-decoration:none"><img border="0" width="203" height="44" style="width:2.118in;height:.4583in" id="Picture_x0020_1" src="cid:image001.png@01DCB785.54709530"></span></a><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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