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<p class="MsoNormal"><span style="font-size:11.0pt">Hello!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">We are not experiencing this issue at Western Washington University, either on campus or spoofing off campus. I hope it is resolved for you soon!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Best,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Braith<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Monday, January 5, 2026 9:36 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] Oxford English Dictionary access issue<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Hi,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Same problem at Harvard Library. I wrote to
<a href="mailto:online@oup.com">online@oup.com</a> but haven't heard back yet. The problem seems to be affecting both OpenAthens and EZproxy authentication.<o:p></o:p></span></p>
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<p><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">Katarzyna Maciak</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">she/her/hers</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">Harvard Library</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">Electronic resources unit</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
on behalf of Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Sent:</b> Monday, January 5, 2026 11:25 AM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a> <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [Eril-l] Oxford English Dictionary access issue</span> <o:p></o:p></p>
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<p class="xmsonormal">Have patrons reported access issues to <b>Oxford English Dictionary</b> although the invoice is paid in full?
<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">We are not getting signed in via Cornell when trying to access any tab other than “factsheet” Instead we either get a loop when attempting to “sign in through your institution” or that button does not work at all. <o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Kind regards,<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Sally Lockwood<o:p></o:p></p>
<p class="xmsonormal">E-Resources Specialist<o:p></o:p></p>
<p class="xmsonormal">Working remotely<o:p></o:p></p>
<p class="xmsonormal">Cornell University<o:p></o:p></p>
<p class="xmsonormal">Ithaca, NY 14853<o:p></o:p></p>
<p class="xmsonormal"><a href="mailto:SJL8@cornell.edu">SJL8@cornell.edu</a> <o:p>
</o:p></p>
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<p class="xmsonormal"> <o:p></o:p></p>
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