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Hi,</div>
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Same problem at Harvard Library. I wrote to online@oup.com but haven't heard back yet. The problem seems to be affecting both OpenAthens and EZproxy authentication.</div>
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<p style="margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;"><span style="font-size: 10pt;">Katarzyna Maciak</span></p>
<p style="margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;"><span style="font-size: 10pt;">she/her/hers</span></p>
<p style="margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;"><span style="font-size: 10pt;">Harvard Library</span></p>
<p style="margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;"><span style="font-size: 10pt;">Electronic resources unit</span></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l@lists.eril-l.org><br>
<b>Sent:</b> Monday, January 5, 2026 11:25 AM<br>
<b>To:</b> eril-l@lists.eril-l.org <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [Eril-l] Oxford English Dictionary access issue</font>
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<p class="x_MsoNormal">Have patrons reported access issues to <b>Oxford English Dictionary</b> although the invoice is paid in full?
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<p class="x_MsoNormal">We are not getting signed in via Cornell when trying to access any tab other than “factsheet” Instead we either get a loop when attempting to “sign in through your institution” or that button does not work at all. </p>
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<p class="x_MsoNormal">Kind regards,<span style="font-size:11.0pt"></span></p>
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<p class="x_MsoNormal">Sally Lockwood</p>
<p class="x_MsoNormal">E-Resources Specialist</p>
<p class="x_MsoNormal">Working remotely</p>
<p class="x_MsoNormal">Cornell University</p>
<p class="x_MsoNormal">Ithaca, NY 14853</p>
<p class="x_MsoNormal"><a href="mailto:SJL8@cornell.edu">SJL8@cornell.edu</a> </p>
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