<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Noting that we are a self-hosted EZProxy instance, and I did not see any problem using the OED. Searched word, got definitions. </div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
--Natalie</div>
<div class="elementToProof" id="Signature">
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<p style="background-color: white; margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;">
<span style="font-size: 10pt; color: rgb(32, 31, 30);">---</span></p>
<p style="text-align: left; background-color: white; margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;">
<span style="font-size: 10pt; color: rgb(32, 31, 30);">Natalie Wadley</span></p>
<p style="text-align: left; background-color: white; margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;">
<span style="font-size: 10pt; color: rgb(32, 31, 30);">Assistant Director, Library Systems and Technical Services </span></p>
<p style="text-align: left; background-color: white; margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;">
<span style="font-size: 10pt; color: rgb(32, 31, 30);">Stockton University</span></p>
<p style="text-align: left; background-color: white; margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;">
<span style="font-size: 10pt; color: rgb(32, 31, 30);">101 Vera King Farris Drive</span></p>
<p style="text-align: left; background-color: white; margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;">
<span style="font-size: 10pt; color: rgb(32, 31, 30);">Galloway, NJ 08205-9441</span></p>
<p style="text-align: left; background-color: white; margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;">
<span style="font-size: 10pt; color: rgb(32, 31, 30);">P - 609-652-4734</span></p>
<p style="text-align: left; background-color: white; margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;">
<span style="font-size: 10pt; color: rgb(5, 99, 193);"><a style="color: rgb(5, 99, 193); margin-top: 0px; margin-bottom: 0px;" data-linkindex="1" href="mailto:natalie.wadley@stockton.edu">natalie.wadley@stockton.edu</a></span></p>
<p style="text-align: left; background-color: white; margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;">
<span style="font-size: 10pt; color: rgb(51, 122, 183); background-color: white;"><a style="color: rgb(51, 122, 183); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" data-linkindex="2" target="_blank" href="http://www.stockton.edu/">www.stockton.edu</a></span></p>
<p style="text-align: left; background-color: white; margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;">
<span style="color: rgb(32, 31, 30);"> </span></p>
<p style="text-align: left; background-color: white; margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;">
<span style="font-family: Verdana, sans-serif; font-size: 9pt; color: rgb(75, 75, 75);"><img style="width: 160px; height: 29px; margin-top: 0px; margin-bottom: 0px;" height="29" width="160" alt="Stockton University" data-outlook-trace="F:1|T:1" src="cid:107d6606-7183-48c9-ad31-e934cae1e337"></span></p>
<p style="background-color: white; margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;">
<span style="color: rgb(36, 36, 36);"> </span></p>
</div>
<div id="appendonsend"></div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l@lists.eril-l.org><br>
<b>Sent:</b> Monday, January 5, 2026 12:35 PM<br>
<b>To:</b> eril-l@lists.eril-l.org <eril-l@lists.eril-l.org><br>
<b>Subject:</b> Re: [Eril-l] Oxford English Dictionary access issue</font>
<div> </div>
</div>
<style type="text/css" style="display:none">
<!--
p
{margin-top:0;
margin-bottom:0}
-->
</style>
<div dir="ltr">
<div style="margin:0px; padding:0px; z-index:99999!important; display:block!important; margin:1em!important; padding:.2em!important; border:1px solid #C00000!important; background:#ffcccc!important; color:#C00000!important">
<table style="border-collapse:collapse; border-spacing:0">
<tbody>
<tr style="background-color:#ffcccc">
<td style="padding:0; margin:0">
<p style="font-size:12pt; font-family:Calibri,Arial,sans-serif"><b><span style="color:red">EXTERNAL EMAIL ALERT:</span></b><span style="color:rgb(192,0,0)"> The sender is not using a Stockton email address. Please use caution.</span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p></p>
<div>
<div class="x_elementToProof" style="font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif; font-size:11pt; color:rgb(0,0,0)">
Hi,</div>
<div class="x_elementToProof" style="font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif; font-size:11pt; color:rgb(0,0,0)">
Same problem at Harvard Library. I wrote to online@oup.com but haven't heard back yet. The problem seems to be affecting both OpenAthens and EZproxy authentication.</div>
<div class="x_elementToProof" style="font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif; font-size:11pt; color:rgb(0,0,0)">
<br>
</div>
<div class="x_elementToProof" style="font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif; font-size:11pt; color:rgb(0,0,0)">
<br>
</div>
<div id="x_Signature">
<p style="margin:0in; font-family:Calibri,sans-serif; font-size:11pt"><span style="font-size:10pt">Katarzyna Maciak</span></p>
<p style="margin:0in; font-family:Calibri,sans-serif; font-size:11pt"><span style="font-size:10pt">she/her/hers</span></p>
<p style="margin:0in; font-family:Calibri,sans-serif; font-size:11pt"><span style="font-size:10pt">Harvard Library</span></p>
<p style="margin:0in; font-family:Calibri,sans-serif; font-size:11pt"><span style="font-size:10pt">Electronic resources unit</span></p>
<p style="margin:0in; font-family:Calibri,sans-serif; font-size:11pt"> </p>
</div>
<div id="x_appendonsend"></div>
<hr tabindex="-1" style="display:inline-block; width:98%">
<div id="x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l@lists.eril-l.org><br>
<b>Sent:</b> Monday, January 5, 2026 11:25 AM<br>
<b>To:</b> eril-l@lists.eril-l.org <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [Eril-l] Oxford English Dictionary access issue</font>
<div> </div>
</div>
<style>
<!--
@font-face
{font-family:"Cambria Math"}
@font-face
{font-family:"Arial Unicode MS"}
@font-face
{font-family:Aptos}
p.x_x_MsoNormal, li.x_x_MsoNormal, div.x_x_MsoNormal
{margin:0in;
font-size:12.0pt;
font-family:"Aptos",sans-serif}
span.x_x_EmailStyle17
{font-family:"Aptos",sans-serif;
color:windowtext}
@page WordSection1
{margin:1.0in 1.0in 1.0in 1.0in}
-->
</style>
<div lang="EN-US" style="word-wrap:break-word">
<div class="x_x_WordSection1">
<p class="x_x_MsoNormal">Have patrons reported access issues to <b>Oxford English Dictionary</b> although the invoice is paid in full?
</p>
<p class="x_x_MsoNormal"> </p>
<p class="x_x_MsoNormal">We are not getting signed in via Cornell when trying to access any tab other than “factsheet” Instead we either get a loop when attempting to “sign in through your institution” or that button does not work at all. </p>
<p class="x_x_MsoNormal"> </p>
<p class="x_x_MsoNormal">Kind regards,<span style="font-size:11.0pt"></span></p>
<p class="x_x_MsoNormal"> </p>
<p class="x_x_MsoNormal">Sally Lockwood</p>
<p class="x_x_MsoNormal">E-Resources Specialist</p>
<p class="x_x_MsoNormal">Working remotely</p>
<p class="x_x_MsoNormal">Cornell University</p>
<p class="x_x_MsoNormal">Ithaca, NY 14853</p>
<p class="x_x_MsoNormal"><a href="mailto:SJL8@cornell.edu">SJL8@cornell.edu</a> </p>
<p class="x_x_MsoNormal"><span style="font-size:9.0pt; font-family:"Arial Unicode MS",serif; color:#C00000"> </span></p>
<p class="x_x_MsoNormal"> </p>
</div>
</div>
</div>
</div>
</body>
</html>