<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Aptos;}
@font-face
{font-family:Montserrat;
panose-1:0 0 0 0 0 0 0 0 0 0;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:12.0pt;
font-family:"Aptos",sans-serif;
mso-ligatures:standardcontextual;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Aptos",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style>
</head>
<body lang="EN-US" link="#467886" vlink="#96607D" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We are getting an error message on all EBSCO eBooks when trying to access online full text:
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">An error occurred<br>
We are unable to display the content. Please try again later.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Just wondering if anyone else is getting the same error.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Montserrat;color:#642667">Regina Seguin</span></b><span style="font-size:9.0pt;font-family:Montserrat"><br>
</span><span style="font-size:10.0pt;font-family:Montserrat">Electronic Resources Management Librarian
<span style="color:black"><br>
<a href="mailto:rseguin@excelsior.edu"><span style="color:#0563C1">rseguin@excelsior.edu</span></a></span><span style="mso-ligatures:none"><o:p></o:p></span></span></p>
<p class="MsoNormal"><a href="http://www.excelsior.edu/" target="_blank"><span style="font-size:10.0pt;font-family:Montserrat;color:#0563C1;text-decoration:none"><img border="0" width="267" height="68" style="width:2.7812in;height:.7083in" id="Picture_x0020_7" src="cid:image001.png@01DC5ACF.D7402E70" alt="Excelsior University link to website"></span></a><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="https://www.facebook.com/ExcelsiorU"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:windowtext;text-decoration:none"><img border="0" width="19" height="19" style="width:.1979in;height:.1979in" id="Picture_x0020_8" src="cid:image002.png@01DC5ACF.D7402E70" alt="Excelsior Facebook link"></span></a><span style="font-size:9.0pt;font-family:"Verdana",sans-serif">
</span><a href="https://www.linkedin.com/school/excelsioru"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:windowtext;text-decoration:none"><img border="0" width="19" height="19" style="width:.1979in;height:.1979in" id="Picture_x0020_9" src="cid:image003.png@01DC5ACF.D7402E70" alt="Excelsior LinkedIn link"></span></a><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"> </span><a href="https://twitter.com/ExcelsiorUniv"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:windowtext;text-decoration:none"><img border="0" width="19" height="19" style="width:.1979in;height:.1979in" id="Picture_x0020_10" src="cid:image004.png@01DC5ACF.D7402E70" alt="Excelsior Twitter link"></span></a><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"> </span><a href="https://www.instagram.com/excelsioruniv"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:windowtext;text-decoration:none"><img border="0" width="19" height="19" style="width:.1979in;height:.1979in" id="Picture_x0020_5" src="cid:image005.png@01DC5ACF.D7402E70" alt="Excelsior Instagram link"></span></a><u><span style="font-size:13.0pt;font-family:"Verdana",sans-serif;text-transform:uppercase"><o:p></o:p></span></u></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
This message and any attachments contain confidential Excelsior University information intended for the specific individual and purpose. If you are not the intended recipient, you should notify the University and delete this message. Any disclosure, copying,
distribution or inappropriate use of this message is strictly prohibited.
</body>
</html>