<div dir="ltr">Hi Regina, <div><br></div><div>EBSCO's status page shows a reported issue with eBooks right now: <a href="https://status.ebsco.com/incidents/1rcqn7n8s7c7">https://status.ebsco.com/incidents/1rcqn7n8s7c7</a></div><div><br></div><div>Could that be the issue? </div><div><br></div><div>Best, </div><div>Alyshia</div></div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Fri, Nov 21, 2025 at 1:24 PM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg8629276801079578816">
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<p class="MsoNormal">Hello,<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">We are getting an error message on all EBSCO eBooks when trying to access online full text:
<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">An error occurred<br>
We are unable to display the content. Please try again later.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Just wondering if anyone else is getting the same error.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal" style="margin-bottom:12pt"><b><span style="font-family:Montserrat;color:rgb(100,38,103)">Regina Seguin</span></b><span style="font-size:9pt;font-family:Montserrat"><br>
</span><span style="font-size:10pt;font-family:Montserrat">Electronic Resources Management Librarian
<span style="color:black"><br>
<a href="mailto:rseguin@excelsior.edu" target="_blank"><span style="color:rgb(5,99,193)">rseguin@excelsior.edu</span></a></span><span><u></u><u></u></span></span></p>
<p class="MsoNormal"><a href="http://www.excelsior.edu/" target="_blank"><span style="font-size:10pt;font-family:Montserrat;color:rgb(5,99,193);text-decoration:none"><img border="0" width="267" height="68" style="width: 2.7812in; height: 0.7083in;" id="m_8629276801079578816Picture_x0020_7" src="cid:ii_19aa7c480d04cff311" alt="Excelsior University link to website"></span></a><span style="font-size:10pt;font-family:Verdana,sans-serif;color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:8pt;font-family:Verdana,sans-serif;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><a href="https://www.facebook.com/ExcelsiorU" target="_blank"><span style="font-size:9pt;font-family:Verdana,sans-serif;color:windowtext;text-decoration:none"><img border="0" width="19" height="19" style="width: 0.1979in; height: 0.1979in;" id="m_8629276801079578816Picture_x0020_8" src="cid:ii_19aa7c480d05b16b22" alt="Excelsior Facebook link"></span></a><span style="font-size:9pt;font-family:Verdana,sans-serif">
</span><a href="https://www.linkedin.com/school/excelsioru" target="_blank"><span style="font-size:9pt;font-family:Verdana,sans-serif;color:windowtext;text-decoration:none"><img border="0" width="19" height="19" style="width: 0.1979in; height: 0.1979in;" id="m_8629276801079578816Picture_x0020_9" src="cid:ii_19aa7c480d0692e333" alt="Excelsior LinkedIn link"></span></a><span style="font-size:9pt;font-family:Verdana,sans-serif"> </span><a href="https://twitter.com/ExcelsiorUniv" target="_blank"><span style="font-size:9pt;font-family:Verdana,sans-serif;color:windowtext;text-decoration:none"><img border="0" width="19" height="19" style="width: 0.1979in; height: 0.1979in;" id="m_8629276801079578816Picture_x0020_10" src="cid:ii_19aa7c480d07745b44" alt="Excelsior Twitter link"></span></a><span style="font-size:9pt;font-family:Verdana,sans-serif"> </span><a href="https://www.instagram.com/excelsioruniv" target="_blank"><span style="font-size:9pt;font-family:Verdana,sans-serif;color:windowtext;text-decoration:none"><img border="0" width="19" height="19" style="width: 0.1979in; height: 0.1979in;" id="m_8629276801079578816Picture_x0020_5" src="cid:ii_19aa7c480d0855d355" alt="Excelsior Instagram link"></span></a><u><span style="font-size:13pt;font-family:Verdana,sans-serif;text-transform:uppercase"><u></u><u></u></span></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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</div></blockquote></div><div><br clear="all"></div><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"><table style="color:rgb(0,0,0);border-collapse:collapse;border-spacing:0px;width:600px;height:auto;border:0px;max-width:600px;font-size:13px;margin:18px 0px;vertical-align:top"><tbody style="color:rgb(0,19,68);background-color:transparent"><tr style="background-color:transparent"><td style="padding:0px 0.5em 0.5em 8px;vertical-align:top;border-width:0px 1px 0px 0px;border-top-style:initial;border-top-color:initial;border-bottom-style:initial;border-bottom-color:initial;border-left-style:initial;border-left-color:initial;line-height:0;border-right-style:solid;border-right-color:rgb(0,0,0);background-color:transparent;width:100px"><img src="https://ww2.georgiasouthern.edu/web_templates/cdn/img/georgia-southern-signature-stacked-logo.png" alt="" style="border: 0px; vertical-align: middle; display: inherit; max-width: 100%;"></td><td style="padding:14px;line-height:19px;vertical-align:middle;border:0px;background-color:transparent"><font color="#000000"><span style="font-size:15px"><b>Alyshia Bagley, MLIS</b></span></font><br>Electronic Resources Librarian, Assistant Professor<br>University Libraries<br>Division of Academic Affairs<br><br><div style="color:rgb(32,33,36)"><span style="color:rgb(0,19,68)"><font size="2">6 Library Dr | Savannah, GA 31419</font></span></div><div style="color:rgb(32,33,36)"><font color="#001344" size="2">(912) 344-3016 | <a href="mailto:abagley@georgiasouthern.edu" target="_blank">abagley@georgiasouthern.edu</a></font></div><a href="http://www.georgiasouthern.edu/" rel="noreferrer noopener" style="background-color:transparent;color:rgb(17,85,204)" target="_blank"><font size="2">Georgia Southern University</font></a></td></tr></tbody></table></div></div>