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EBSCO posted this morning about issues with ebook access, but I received the message that the issue was resolved at 12:48.</div>
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The EBSCO status update page is always useful when determining if there is a system wide or institutional issue
<a href="https://status.ebsco.com/">https://status.ebsco.com/</a></div>
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<span style="font-family: "Gotham Narrow", serif; font-size: 10pt; color: rgb(118, 113, 113);">Dana Mastroianni, MLIS</span></p>
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<span style="font-family: "Gotham Narrow", serif; font-size: 10pt; color: rgb(118, 113, 113);">Manager, Library & Public Services |
</span><span style="font-family: "Gotham Narrow", serif; font-size: 10pt; color: rgb(5, 99, 193);"><u><a style="color: rgb(5, 99, 193); margin-top: 0px; margin-bottom: 0px;" class="OWAAutoLink" id="OWA34c03d5a-63f5-6599-75b3-a1d1eb599444" href="http://library.chatham.edu/">Jennie
King Mellon Library</a></u></span></p>
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<span style="font-family: "Gotham Narrow", serif; font-size: 10pt; color: rgb(118, 113, 113);">Office: 412.365.1602</span></p>
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<span style="font-family: "Gotham Narrow", serif; font-size: 10pt; color: rgb(118, 113, 113);">Chatham University|Woodland Rd. Pittsburgh, 15232</span></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l@lists.eril-l.org><br>
<b>Sent:</b> Friday, November 21, 2025 10:33 AM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [Eril-l] EBSCO eBooks error</font>
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<p class="x_MsoNormal">Hello,</p>
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<p class="x_MsoNormal">We are getting an error message on all EBSCO eBooks when trying to access online full text:
</p>
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<p class="x_MsoNormal">An error occurred<br>
We are unable to display the content. Please try again later.</p>
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<p class="x_MsoNormal">Just wondering if anyone else is getting the same error.</p>
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<p class="x_MsoNormal" style="margin-bottom:12pt"><b><span style="font-family:Montserrat; color:#642667">Regina Seguin</span></b><span style="font-size:9pt; font-family:Montserrat"><br>
</span><span style="font-size:10pt; font-family:Montserrat">Electronic Resources Management Librarian
<span style="color:#000000"><br>
<a href="mailto:rseguin@excelsior.edu" title="mailto:rseguin@excelsior.edu" alt="mailto:rseguin@excelsior.edu"><span style="color:#0563C1">rseguin@excelsior.edu</span></a></span><span style=""></span></span></p>
<p class="x_MsoNormal"><a href="http://www.excelsior.edu/" originalsrc="https://links.us1.defend.egress.com/Warning?crId=6920ac74800df7f26c44ddbc&Domain=chatham.edu&Threat=eNpzrShJLcpLzAEADmkDRA%3D%3D&Lang=en&Base64Url=eNrLKCkpsNLXLy8v10utSE7NKc7ML9JLTSnVBwB6FwlV&@OriginalLink=www.excelsior.edu" target="_blank" title="http://www.excelsior.edu/" alt="http://www.excelsior.edu/"><span style="font-size:10pt; font-family:Montserrat; color:#0563C1; text-decoration:none"><img border="0" width="267" height="68" id="x_Picture_x0020_7" alt="Excelsior University link to website" style="width:2.7812in; height:0.7083in" data-outlook-trace="F:1|T:1" src="cid:image001.png@01DC5ACF.D7402E70"></span></a><span style="font-size:10pt; font-family:"Verdana",sans-serif; color:#000000"></span></p>
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</span><a href="https://www.linkedin.com/school/excelsioru" originalsrc="https://links.us1.defend.egress.com/Warning?crId=6920ac74800df7f26c44ddbc&Domain=chatham.edu&Threat=eNpzrShJLcpLzAEADmkDRA%3D%3D&Lang=en&Base64Url=eNoFwsEJACAIAMCN9N86JiiZRhY2ftzJOSsbYlWBqQ_u6kAxMUkiDPkRW2rs-wFWrhBD&@OriginalLink=www.linkedin.com" title="https://www.linkedin.com/school/excelsioru" alt="https://www.linkedin.com/school/excelsioru"><span style="font-size:9pt; font-family:"Verdana",sans-serif; color:#000000; text-decoration:none"><img border="0" width="19" height="19" id="x_Picture_x0020_9" alt="Excelsior LinkedIn link" style="width:0.1979in; height:0.1979in" data-outlook-trace="F:1|T:1" src="cid:image003.png@01DC5ACF.D7402E70"></span></a><span style="font-size:9pt; font-family:"Verdana",sans-serif"> </span><a href="https://twitter.com/ExcelsiorUniv" originalsrc="https://links.us1.defend.egress.com/Warning?crId=6920ac74800df7f26c44ddbc&Domain=chatham.edu&Threat=eNpzrShJLcpLzAEADmkDRA%3D%3D&Lang=en&Base64Url=eNrLKCkpKLbS1y8pzywpSS3SS87P1XetSE7NKc7MLwrNyywDANYVDMs%3D&@OriginalLink=twitter.com" title="https://twitter.com/ExcelsiorUniv" alt="https://twitter.com/ExcelsiorUniv"><span style="font-size:9pt; font-family:"Verdana",sans-serif; color:#000000; text-decoration:none"><img border="0" width="19" height="19" id="x_Picture_x0020_10" alt="Excelsior Twitter link" style="width:0.1979in; height:0.1979in" data-outlook-trace="F:1|T:1" src="cid:image004.png@01DC5ACF.D7402E70"></span></a><span style="font-size:9pt; font-family:"Verdana",sans-serif"> </span><a href="https://www.instagram.com/excelsioruniv" originalsrc="https://links.us1.defend.egress.com/Warning?crId=6920ac74800df7f26c44ddbc&Domain=chatham.edu&Threat=eNpzrShJLcpLzAEADmkDRA%3D%3D&Lang=en&Base64Url=eNrLKCkpKLbS1y8vL9fLzCsuSUwvSszVS87P1U-tSE7NKc7MLyrNyywDACsZD1E%3D&@OriginalLink=www.instagram.com" title="https://www.instagram.com/excelsioruniv" alt="https://www.instagram.com/excelsioruniv"><span style="font-size:9pt; font-family:"Verdana",sans-serif; color:#000000; text-decoration:none"><img border="0" width="19" height="19" id="x_Picture_x0020_5" alt="Excelsior Instagram link" style="width:0.1979in; height:0.1979in" data-outlook-trace="F:1|T:1" src="cid:image005.png@01DC5ACF.D7402E70"></span></a><u><span style="font-size:13pt; font-family:"Verdana",sans-serif; text-transform:uppercase"></span></u></p>
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