<div dir="ltr"><div class="gmail_default" style="font-size:large">Yes, here, too. This may be part of the <a href="https://health.aws.amazon.com/health/status">global AWS outage</a> -- it is having various effects throughout our e-resources.</div></div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Mon, Oct 20, 2025 at 12:09 PM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg-3524952938278833154">
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Yes, we are getting that same error message. I'm putting in a support ticket now. Thanks for alerting us to this issue!</div>
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Amy Kendrick (she/her)</div>
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Electronic Resources Librarian</div>
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University Libraries</div>
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<span style="background-color:rgb(255,255,255)">UNC Greensboro</span></div>
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<a href="mailto:agkendrick@uncg.edu" target="_blank">agkendrick@uncg.edu</a></div>
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<span style="background-color:rgb(255,255,255)">336-256-1210</span></div>
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<div id="m_-3524952938278833154divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>> on behalf of Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>><br>
<b>Sent:</b> Monday, October 20, 2025 2:38 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a> <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [Eril-l] Getting The Service is Unavailable on Films on Demand</font>
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<p><span style="font-size:11pt">Hi</span></p>
<p><span style="font-size:11pt">We are getting an error with Films On Demand: The Service is Unavailable. I was just wondering if anyone else is getting the same error.</span></p>
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<p><span style="font-size:11pt">Thanks,</span></p>
<p><span style="font-size:11pt">Rhonda</span></p>
<p><span style="font-size:11pt"> </span></p>
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<p><span style="font-size:11pt">Rhonda R. Glazier</span></p>
<p><span style="font-size:11pt">Assistant Dean</span></p>
<p><span style="font-size:11pt">Associate Professor</span></p>
<p><span style="font-size:11pt">Kramer Family Library</span></p>
<p><span style="font-size:11pt">1420 Austin Bluffs Parkway</span></p>
<p><span style="font-size:11pt">Colorado Springs, CO 80918</span></p>
<p><span style="font-size:11pt">719-255-3291</span></p>
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</div></blockquote></div><div><br clear="all"></div><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"><font size="4"><b>Kyle Napoli </b>(she/her)<br>Electronic Resources Librarian<br></font><div><font size="4">Reed College Library<br></font></div><div><font size="4">Portland, Oregon</font><br></div><div><font size="4"><a href="mailto:kylenapoli@reed.edu" target="_blank">kylenapoli@reed.edu</a> | <a href="mailto:library-er@reed.edu" target="_blank">library-er@reed.edu</a> <br></font></div><h3><span>
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