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<p class="MsoNormal"><span style="font-size:11.0pt">Thank you!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Rhonda<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Monday, October 20, 2025 1:00 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [EXTERNAL] Re: [Eril-l] Getting The Service is Unavailable on Films on Demand<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:black">Hi, Rhonda. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:black">Films on Demand, like several other databases uses the Amazon Web Services (AWS) platform which is suffering a global outage. See:
<a href="https://health.aws.amazon.com/health/status">https://health.aws.amazon.com/health/status</a><o:p></o:p></span></p>
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<p><span style="font-family:"Segoe UI",sans-serif"> </span><o:p></o:p></p>
<p><span style="font-family:"Segoe UI",sans-serif;color:black">Warmly,</span><o:p></o:p></p>
<p><span style="font-family:"Segoe UI",sans-serif;color:black">Aimée</span><o:p></o:p></p>
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<p><span style="font-family:"Segoe UI",sans-serif;color:black"> </span><o:p></o:p></p>
<p><span style="font-family:"Segoe UI",sans-serif;color:black">Aimée C. Quinn</span><o:p></o:p></p>
<p><span style="font-family:"Segoe UI",sans-serif;color:black">NAU-Yuma</span><o:p></o:p></p>
<p><span style="font-family:"Segoe UI",sans-serif;color:black">Assistant Librarian</span><o:p></o:p></p>
<p><span style="font-family:"Segoe UI",sans-serif;color:black">(928) 523-0010</span><o:p></o:p></p>
<p><u><span style="font-family:"Segoe UI",sans-serif;color:#467886"><a href="mailto:aimee.quinn@nau.edu"><span style="color:#467886">aimee.quinn@nau.edu</span></a></span></u><o:p></o:p></p>
<p><u><span style="font-family:"Segoe UI",sans-serif;color:#467886"><a href="https://www.nau.edu/yuma"><span style="color:#467886">https://www.nau.edu/yuma</span></a></span></u><o:p></o:p></p>
<p><o:p> </o:p></p>
<p><span style="font-family:"Modern No. 20",serif;color:#002451;background:white"><img border="0" width="185" height="23" style="width:1.927in;height:.2395in" id="x_x_imageSelected0" src="cid:image001.png@01DC41D7.87A31BE0"></span><span style="font-size:11.0pt;color:black"> </span><o:p></o:p></p>
<p> <o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-family:"Calibri",sans-serif;color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>> on behalf
of Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Sent:</b> Monday, October 20, 2025 11:38 AM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a> <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [Eril-l] Getting The Service is Unavailable on Films on Demand <o:p>
</o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p><span style="font-size:11.0pt">Hi</span><o:p></o:p></p>
<p><span style="font-size:11.0pt">We are getting an error with Films On Demand: The Service is Unavailable. I was just wondering if anyone else is getting the same error.</span><o:p></o:p></p>
<p><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p><span style="font-size:11.0pt">Thanks,</span><o:p></o:p></p>
<p><span style="font-size:11.0pt">Rhonda</span><o:p></o:p></p>
<p><span style="font-size:11.0pt"> </span><o:p></o:p></p>
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<p><span style="font-size:11.0pt">Rhonda R. Glazier</span><o:p></o:p></p>
<p><span style="font-size:11.0pt">Assistant Dean</span><o:p></o:p></p>
<p><span style="font-size:11.0pt">Associate Professor</span><o:p></o:p></p>
<p><span style="font-size:11.0pt">Kramer Family Library</span><o:p></o:p></p>
<p><span style="font-size:11.0pt">1420 Austin Bluffs Parkway</span><o:p></o:p></p>
<p><span style="font-size:11.0pt">Colorado Springs, CO 80918</span><o:p></o:p></p>
<p><span style="font-size:11.0pt">719-255-3291</span><o:p></o:p></p>
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