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WKU also has a process (new as of last spring) where vendors have to now sign up as a supplier via a website that our Purchasing office handles (it is called Unimarket I believe, or that’s the company that provides the interface the vendors have to use to sign
up). It has been a rough transition for the library and has resulted in many late payments and extra work on my part to send “we promise we’re trying to pay you; please fill out the form you were sent” emails to my sales reps. But it’s kind of a one-time hardship
in most cases and will only have to be dealt with in the future for new acquisitions (which, like many, we aren’t doing a lot of these days!).
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<font size="2"><b>Karen Schifferdecker, MSIS</b></font><br>
<font size="2">Electronic Resources Librarian </font><br>
<font size="2">Library Collections & Discovery</font><br>
<font size="2">Western Kentucky University</font><br>
<font size="2">karen.schifferdecker@wku.edu</font></div>
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<div>On Sep 18, 2025, at 9:12 AM, Electronic Resources in Libraries discussion list via Eril-l <eril-l@lists.eril-l.org> wrote:</div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Our procurement office verifies each vendor and requires a w9 annually. They will not pay an invoice if the pay-to bank is different from the info we have on file. It can slow down
payment, but it is more secure.<o:p></o:p></div>
<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><o:p> </o:p></div>
<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Athena<span class="Apple-converted-space"> </span><o:p></o:p></div>
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<b><i><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(36, 36, 36);">Athena Hoeppner </span></i></b><i><span style="font-size: 8pt; font-family: Arial, sans-serif; color: rgb(36, 36, 36);">(she/her/hers)</span></i><span lang="EN-GB" style="font-size: 11pt;"><o:p></o:p></span></div>
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<span style="font-size: 9pt; font-family: Arial, sans-serif; color: rgb(36, 36, 36);">Interim Associate Dean, Resources and Discovery<o:p></o:p></span></div>
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<span style="font-size: 9pt; font-family: Arial, sans-serif; color: rgb(36, 36, 36);">Discovery Services Librarian | University Librarian</span><span lang="EN-GB"><o:p></o:p></span></div>
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<span style="font-size: 9pt; font-family: Arial, sans-serif; color: rgb(36, 36, 36);">University of Central Florida | <a href="mailto:athena@ucf.edu" style="color: blue; text-decoration: underline;"><span style="color: rgb(5, 99, 193);">athena@ucf.edu</span></a></span><span lang="EN-GB"><o:p></o:p></span></div>
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<span style="font-size: 9pt; font-family: Arial, sans-serif; color: rgb(36, 36, 36);"><a href="https://outlook.office.com/bookwithme/user/e7ed510b338643a092fb237960b6be17@ucf.edu/meetingtype/V46-JYn9vEWmqVPIUyuevA2?anonymous" target="_blank" title="Original URL: https://outlook.office.com/bookwithme/user/e7ed510b338643a092fb237960b6be17@ucf.edu/meetingtype/V46-JYn9vEWmqVPIUyuevA2?anonymous. Click or tap if you trust this link." style="color: blue; text-decoration: underline;"><span style="color: rgb(153, 0, 255);">Schedule
Appointment</span></a></span><span lang="EN-GB"><o:p></o:p></span></div>
<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><o:p> </o:p></div>
<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><o:p> </o:p></div>
<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><o:p> </o:p></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><b><span style="font-size: 11pt; font-family: Calibri, sans-serif;">From:</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif;"><span class="Apple-converted-space"> </span>Eril-l
<<a href="mailto:eril-l-bounces@lists.eril-l.org" style="color: blue; text-decoration: underline;">eril-l-bounces@lists.eril-l.org</a>><span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Electronic Resources
in Libraries discussion list via Eril-l<br>
<b>Sent:</b><span class="Apple-converted-space"> </span>Thursday, September 18, 2025 9:59 AM<br>
<b>To:</b><span class="Apple-converted-space"> </span>Electronic Resources in Libraries discussion list <<a href="mailto:eril-l@lists.eril-l.org" style="color: blue; text-decoration: underline;">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b><span class="Apple-converted-space"> </span>[Eril-l] Cyber security and invoices<o:p></o:p></span></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><o:p> </o:p></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">As phishing and other cyber problems become more sophisticated, I was wondering if anyone uses a process to verify that invoices are coming from your publishers and vendors. <o:p></o:p></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">I just received an email notice from one vendor today about cyber security after I submitted 2 invoices for payment. I double checked the emails and all of the usual triggers (email
address for invoice, vendor name, invoice number, and vendor address, ACH payment information) against our previous years' invoices. <o:p></o:p></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Short of having a vendor send me print invoices, I don't know how to know that I am receiving the correct invoice and sending it to the correct vendor.<o:p></o:p></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">If other institutions have a process of verification, I'd be interested in knowing what that might be.<o:p></o:p></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><o:p> </o:p></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Best,<o:p></o:p></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><o:p> </o:p></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Judith<o:p></o:p></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><o:p> </o:p></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span class="gmailsignatureprefix">--<span class="Apple-converted-space"> </span></span><o:p></o:p></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Judith Nagata (she/her)<o:p></o:p></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Electronic Resources & Serials Librarian<o:p></o:p></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Dinand Library<o:p></o:p></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">College of the Holy Cross<o:p></o:p></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Worcester, MA 01610<o:p></o:p></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">p: 508-793-2639<o:p></o:p></div>
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<div style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">e:<span class="Apple-converted-space"> </span><a href="mailto:jnagata@holycross.edu" target="_blank" style="color: blue; text-decoration: underline;">jnagata@holycross.edu</a><o:p></o:p></div>
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